Customer support refuses to help

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1

I upgraded to version 8 when it came out. My invitation events disappear from my calendar a few hours before the event itself, although they appear on my calendars in Version 7 (on a different computer), webmail calendar, Thunderbird, and my phone .

Customer support told me to try something that is impossible to do, and for two weeks I have tried to get more help. They are ignoring my repeated messages. I now have a calendar that doesn’t work and no way to get assistance.
If customer support is paying attention, please respond to my repeated messages.

2

Please see here:

[https://www.emclient.com/support]

If you have a Pro license raise a ticket. If a FREE license you rely on Community support.

3

Please. I’ve raised dozens of
Tickets. How else would I know that their derive is terrible?

4

What did Support ask you to do that was “impossible”?
What calendar are you using?
What OS do you have?