Critical error code. Uninstalled and reinstalled and still gettting same error code. Now what?

Sarah_D · November 3, 2015, 7:25pm

Tired everything to fix this error code without luck. Finally uninstalled and then reinstalled. Still getting the same error code since profile email info is saved. Now what?? I did really like the program?? Thanks

eM Client (6.0.23421.0)
Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 4.0.30319.34209
The following error has occurred:
System.Data.SQLite.SQLiteException (0x80004005): database disk image is malformed
database disk image is malformed
   at System.Data.SQLite.SQLite3.Reset(SQLiteStatement stmt)
   at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)
   at System.Data.SQLite.SQLiteDataReader.NextResult()
   at System.Data.SQLite.SQLiteDataReader…ctor(SQLiteCommand cmd, CommandBehavior behave)
   at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
   at System.Data.SQLite.SQLiteCommand.ExecuteScalar()
   at MailClient.Storage.Data.SQLite.DbMailRepository.Store(IMailRepositoryItem mail)
   at MailClient.Storage.Data.SQLite.DbRepository1.Add[ST](Object senderContext, IEnumerable1 items, Action1 storeCallback)    at MailClient.Storage.Data.SQLite.DbRepository1.Add[ST](Object senderContext, IEnumerable1 items)    at MailClient.RepositoryExtensions.Add[T,ST](IRepository1 repository, IEnumerable`1 items)
   at MailClient.Imap.Synchronizer.SynchronizeMessagesCommand.Fetch(FetchNotification response)
   at MailClient.Imap.Synchronizer.Fetch(Folder folder, FetchNotification response)
   at MailClient.Imap.Synchronizer.ImapNotification(ConnectionPoolEntry connectionPoolEntry, Folder activeFolder, NotificationEventArgs e)
   at MailClient.Imap.ConnectionPoolEntry.Connection_Notification(Object sender, NotificationEventArgs e)
   at MailClient.Imap.Base.Connection.ParseUntagged(String line)
   at MailClient.Imap.Base.Connection.ParseReply(String line)
   at MailClient.Imap.Base.Connection.ReceiveWorker()
   at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ThreadHelper.ThreadStart()

" rel=“nofollow”>http://emclient.com/ns/report">;

eM Client
6.0.23421.0

false

Microsoft Windows NT 6.1.7601 Service Pack 1
4.0.30319.34209

System.Data.SQLite.SQLiteException
database disk image is malformed
database disk image is malformed
System.Data.SQLite

100663598
System.Data.SQLite
System.Data.SQLite.SQLite3
Reset

System.Data.SQLite
System.Data.SQLite.SQLiteStatement
stmt

83
2c172

100663597
System.Data.SQLite
System.Data.SQLite.SQLite3
Step

System.Data.SQLite
System.Data.SQLite.SQLiteStatement
stmt

3c
bb

100663982
System.Data.SQLite
System.Data.SQLite.SQLiteDataReader
NextResult

12f
150

100663943
System.Data.SQLite
System.Data.SQLite.SQLiteDataReader
.ctor

System.Data.SQLite
System.Data.SQLite.SQLiteCommand
cmd

System.Data
System.Data.CommandBehavior
behave

5d
71

100663757
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
ExecuteReader

System.Data
System.Data.CommandBehavior
behavior

c
26

100663761
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
ExecuteScalar

6
21

100685659
MailClient
MailClient.Storage.Data.SQLite.DbMailRepository
Store

MailClient
MailClient.Storage.Data.IMailRepositoryItem
mail

3df
952

100670223
MailClient
MailClient.Storage.Data.SQLite.DbRepository1</type> <name>Add</name> <genericarguments> <argument> <assembly>MailClient</assembly> <type></type> </argument> </genericarguments> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Object</type> <name>senderContext</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type></type> <name>items</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type></type> <name>storeCallback</name> </parameter> </parameters> </method> <offset>d5</offset> <nativeoffset>236</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100670222</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.Storage.Data.SQLite.DbRepository1
Add

MailClient

mscorlib
System.Object
senderContext

mscorlib

items

0
39

100670304
MailClient
MailClient.RepositoryExtensions
Add

MailClient

MailClient

MailClient

repository

mscorlib

items

0
5f

100668635
MailClient
MailClient.Imap.Synchronizer+SynchronizeMessagesCommand
Fetch

MailClient.Imap.Base
MailClient.Imap.Base.FetchNotification
response

2b9
7b1

100668437
MailClient
MailClient.Imap.Synchronizer
Fetch

MailClient
MailClient.Storage.Application.Folder
folder

MailClient.Imap.Base
MailClient.Imap.Base.FetchNotification
response

222
591

100668424
MailClient
MailClient.Imap.Synchronizer
ImapNotification

MailClient
MailClient.Imap.ConnectionPoolEntry
connectionPoolEntry

MailClient
MailClient.Storage.Application.Folder
activeFolder

MailClient.Imap.Base
MailClient.Imap.Base.NotificationEventArgs
e

2e0
4d2

100689941
MailClient
MailClient.Imap.ConnectionPoolEntry
Connection_Notification

mscorlib
System.Object
sender

MailClient.Imap.Base
MailClient.Imap.Base.NotificationEventArgs
e

137
283

100663355
MailClient.Imap.Base
MailClient.Imap.Base.Connection
ParseUntagged

mscorlib
System.String
line

3f
5d

100663358
MailClient.Imap.Base
MailClient.Imap.Base.Connection
ParseReply

mscorlib
System.String
line

ec
1e0

100663353
MailClient.Imap.Base
MailClient.Imap.Base.Connection
ReceiveWorker

11
4f

100669371
mscorlib
System.Threading.ThreadHelper
ThreadStart_Context

mscorlib
System.Object
state

14
6e

100668988
mscorlib
System.Threading.ExecutionContext
RunInternal

mscorlib
System.Threading.ExecutionContext
executionContext

mscorlib
System.Threading.ContextCallback
callback

mscorlib
System.Object
state

mscorlib
System.Boolean
preserveSyncCtx

70
a6

100668987
mscorlib
System.Threading.ExecutionContext
Run

mscorlib
System.Threading.ExecutionContext
executionContext

mscorlib
System.Threading.ContextCallback
callback

mscorlib
System.Object
state

mscorlib
System.Boolean
preserveSyncCtx

0
15

100668986
mscorlib
System.Threading.ExecutionContext
Run

mscorlib
System.Threading.ExecutionContext
executionContext

mscorlib
System.Threading.ContextCallback
callback

mscorlib
System.Object
state

2b
40

100669369
mscorlib
System.Threading.ThreadHelper
ThreadStart

8
43

/ACCOUNT:2/Inbox
* 65 FETCH (UID 4924 RFC822.SIZE 12976 MODSEQ (638170) INTERNALDATE “31-Oct-2015 21:24:50 +0000” FLAGS (\Seen) ENVELOPE (“Sat, 31 Oct 2015 14:24:48 -0700” “Pending Charge Has Not Been Posted” ((“American Express” NIL “AmericanExpress” “welcome.aexp.com”)) ((“American Express” NIL “AmericanExpress” “welcome.aexp.com”)) ((“American Express” NIL “AmericanExpress” “email2.americanexpress.com”)) ((NIL NIL “sarah” “aa-hawaii.com”)) NIL NIL NIL “<CFC7627289.AGNENUCFPOS0002.MYCA@welco…>”) BODYSTRUCTURE (“TEXT” “HTML” (“CHARSET” “ISO-8859-1”) NIL NIL “8BIT” 10999 166 NIL NIL NIL) BODY[HEADER.FIELDS (importance x-priority references)] {2}
* OK Gimap ready for requests from 50.199.1.5 fp5mb769259537pac
0

MailClient.exe
C:\Program Files (x86)\eM Client\MailClient.exe
MailClient.exe
MailClient.exe
6.0.23421.0
eM Client
eM Client
6.0.23421.0
False
False
False
False
False
Language Neutral

ntdll.dll
C:\Windows\SysWOW64\ntdll.dll
ntdll.dll
ntdll.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
NT Layer DLL
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

MSCOREE.DLL
C:\Windows\SYSTEM32\MSCOREE.DLL
mscoree.dll
mscoree.dll
4.0.40305.0 (Main.040305-0000)
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
4.0.40305.0
False
False
False
True
False
English (United States)

KERNEL32.dll
C:\Windows\syswow64\KERNEL32.dll
kernel32
kernel32
6.1.7601.18015 (win7sp1_gdr.121129-1432)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
6.1.7601.18015
False
False
False
False
False
English (United States)

KERNELBASE.dll
C:\Windows\syswow64\KERNELBASE.dll
Kernelbase
Kernelbase
6.1.7601.18015 (win7sp1_gdr.121129-1432)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
6.1.7601.18015
False
False
False
False
False
English (United States)

ADVAPI32.dll
C:\Windows\syswow64\ADVAPI32.dll
advapi32.dll
advapi32.dll.mui
6.1.7601.18869 (win7sp1_gdr.150525-0603)
Advanced Windows 32 Base API
Microsoft® Windows® Operating System
6.1.7601.18869
False
False
False
False
False
English (United States)

msvcrt.dll
C:\Windows\syswow64\msvcrt.dll
msvcrt.dll
msvcrt.dll
7.0.7601.17744 (win7sp1_gdr.111215-1535)
Windows NT CRT DLL
Microsoft® Windows® Operating System
7.0.7601.17744
False
False
False
False
False
English (United States)

sechost.dll
C:\Windows\SysWOW64\sechost.dll
sechost.dll
sechost.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Host for SCM/SDDL/LSA Lookup APIs
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

RPCRT4.dll
C:\Windows\syswow64\RPCRT4.dll
rpcrt4.dll
rpcrt4.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Remote Procedure Call Runtime
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

SspiCli.dll
C:\Windows\syswow64\SspiCli.dll
security.dll
security.dll
6.1.7601.19007 (win7sp1_gdr.150915-0600)
Security Support Provider Interface
Microsoft® Windows® Operating System
6.1.7601.19007
False
False
False
False
False
English (United States)

CRYPTBASE.dll
C:\Windows\syswow64\CRYPTBASE.dll
cryptbase.dll
cryptbase.dll
6.1.7601.19018 (win7sp1_gdr.150928-1507)
Base cryptographic API DLL
Microsoft® Windows® Operating System
6.1.7601.19018
False
False
False
False
False
&

Olivia_Rust · November 4, 2015, 11:27am

Hello Sarah,
it seems like your database is corrupted, so you need to wipe it and start with a clean database (or restore from a backup).
Go to ‘C:\Users\ your user account \AppData\Roaming\eM Client’ and delete everything in the folder. Then open eM Client again and either input your accounts again or File > Restore from backup.

Best regards,
Olivia