Crash when printing mail or attachement

Hi there,

I use emClient V 9.2.2157 (5b49542) on Windows 11 pro 23H2.
Since this morning emClient keeps crashing when I try to print an email or an attached file.

Never happened before. Any suggestions?
Thanks!

lunes 15 enero 2024 :: 1352hrs (UTC +0100)

I have a similar setup to you though I do not know what printer you have, I have an HP & Xerox laser also Canon inkjet - I do not have any issues.
As this issue has just started, if you have not already done so, reboot your OS & switch off and on your printer.

skybat

¡Buena suerte!

¡Los mejores desde Malaga y mantente a salvo!

[email protected]

Hablo español, luego portugués, inglés, francés y alemán
con conocimiento de varios otros idiomas.

Rebooting and switching my printer off/on?
Are you f*ing trolling me?

martes 16 enero 2024 :: 0822hrs (UTC +0100)

I am not employed by eMC, I am a user, and as such will treat your outburst with the contempt that it deserves.
Frankly I do not expect that you will be offered any help.
I suggest that you raise a ticket with VIP support, if you do not have this or it has expired you can pay for an extension here:
EXTEND VIP SUPPORT

skybat

¡Buena suerte!

¡Los mejores desde Malaga y mantente a salvo!

[email protected]

Hablo español, luego portugués, inglés, francés y alemán
con conocimiento de varios otros idiomas.

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