Crash on search

Magics · October 4, 2016, 5:15am

eMClient just crashes when I search for some stuff, in the screenshot I am searching for “[email protected]” now whenever I search again for the same term it crashes again, I will have to go to gmail.com to do this search. This is happening with other search terms too.
Then eMClient crashes and opens up checking the database.

Please help!!

Windows 10 64-bit
eM Client 7.0.26687.0

Magics · October 22, 2016, 5:03am

Anyone have any idea about this please?

John_A · October 22, 2016, 5:32am

Download & Install the latest version of eM Client
http://www.emclient.com/release-history

Magics · October 22, 2016, 5:57am

Updated already this morning to 7.0.27943.0 same issue. This screenshot after the latest update:

Olivia_Rust · October 24, 2016, 1:27pm

Hello Magics,
please copy the full crash report detail here.
(Just use Ctrl+C on the already selected text and Ctrl+V to paste it in a reply here).

Regards,
Olivia

Magics · October 31, 2016, 4:59am

eM Client (7.0.27943.0)Windows: Microsoft Windows NT 10.0.10586.0, Framework: 4.0.30319.42000
The following error has occurred:
System.Data.SQLite.SQLiteException (0x80004005): database disk image is malformed
database disk image is malformed
at System.Data.SQLite.SQLite3.Reset(SQLiteStatement stmt)
at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)
at System.Data.SQLite.SQLiteDataReader.NextResult()
at System.Data.SQLite.SQLiteDataReader…ctor(SQLiteCommand cmd, CommandBehavior behave)
at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.SQLite.SQLiteCommand.ExecuteDbDataReader(CommandBehavior behavior)
at System.Data.Common.DbCommand.System.Data.IDbCommand.ExecuteReader()
at MailClient.Storage.Data.DbRepository1.FindOids(QueryCondition condition, CancellationToken cancellationToken, SortField[] sortKeys)    at MailClient.Storage.Views.ItemCollectionView2…ctor(Folder folder, ItemCollection2 itemCollection, IUIDispatcher dispatcher, CancellationToken cancellationToken, SortField[] sortFields)    at MailClient.Storage.Application.Folder.CreateMailView(IUIDispatcher dispatcher, CancellationToken cancellationToken, SortField[] sortFields)    at MailClient.Storage.Application.AggregatedViewProvider.CreateMailView(IUIDispatcher dispatcher, CancellationToken cancellationToken, SortField[] sortFields)    at MailClient.UI.Controls.controlMessages.MailItemBehaviour.CreateView(IViewProvider viewProvider, IUIDispatcher dispatcher, CancellationToken cancellationToken, SortField[] sortFields)    at MailClient.UI.Controls.controlItemList2.<>c__DisplayClass173_0.b__0(Object )
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

" rel=“nofollow” target="_blank">http://emclient.com/ns/report">;

eM Client
7.0.27943.0

false

Microsoft Windows NT 10.0.10586.0
4.0.30319.42000

System.Data.SQLite.SQLiteException
database disk image is malformed
database disk image is malformed
System.Data.SQLite

System.Data.SQLite.dll
100663458
System.Data.SQLite
System.Data.SQLite.SQLite3
Reset

System.Data.SQLite
System.Data.SQLite.SQLiteStatement
stmt

83
2d5b6

System.Data.SQLite.dll
100663457
System.Data.SQLite
System.Data.SQLite.SQLite3
Step

System.Data.SQLite
System.Data.SQLite.SQLiteStatement
stmt

76
13a

System.Data.SQLite.dll
100663981
System.Data.SQLite
System.Data.SQLite.SQLiteDataReader
NextResult

12f
150

System.Data.SQLite.dll
100663942
System.Data.SQLite
System.Data.SQLite.SQLiteDataReader
.ctor

System.Data.SQLite
System.Data.SQLite.SQLiteCommand
cmd

System.Data
System.Data.CommandBehavior
behave

5d
72

System.Data.SQLite.dll
100663729
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
ExecuteReader

System.Data
System.Data.CommandBehavior
behavior

3a
88

System.Data.SQLite.dll
100663728
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
ExecuteDbDataReader

System.Data
System.Data.CommandBehavior
behavior

0
9

System.Data.dll
100674832
System.Data
System.Data.Common.DbCommand
System.Data.IDbCommand.ExecuteReader

0
e

MailClient.Storage.dll
100663510
MailClient.Storage
MailClient.Storage.Data.DbRepository1</type> <name>FindOids</name> <parameters> <parameter> <assembly>MailClient.Storage</assembly> <type>MailClient.Storage.Query.QueryCondition</type> <name>condition</name> </parameter> <parameter> <assembly>MailClient.Threading</assembly> <type>System.Threading.CancellationToken</type> <name>cancellationToken</name> </parameter> <parameter> <assembly>MailClient.Storage</assembly> <type>MailClient.Storage.Query.SortField[]</type> <name>sortKeys</name> </parameter> </parameters> </method> <offset>bb</offset> <nativeoffset>202</nativeoffset> <frame> <method> <modulename>MailClient.Accounts.dll</modulename> <metadatatoken>100663535</metadatatoken> <assembly>MailClient.Accounts</assembly> <type>MailClient.Storage.Views.ItemCollectionView2
.ctor

MailClient.Accounts
MailClient.Storage.Application.Folder
folder

MailClient.Accounts

itemCollection

MailClient.Accounts
MailClient.Storage.Views.IUIDispatcher
dispatcher

MailClient.Threading
System.Threading.CancellationToken
cancellationToken

MailClient.Storage
MailClient.Storage.Query.SortField[]
sortFields

9f
1c9

MailClient.Accounts.dll
100663748
MailClient.Accounts
MailClient.Storage.Application.Folder
CreateMailView

MailClient.Accounts
MailClient.Storage.Views.IUIDispatcher
dispatcher

MailClient.Threading
System.Threading.CancellationToken
cancellationToken

MailClient.Storage
MailClient.Storage.Query.SortField[]
sortFields

17
65

MailClient.exe
100681701
MailClient
MailClient.Storage.Application.AggregatedViewProvider
CreateMailView

MailClient.Accounts
MailClient.Storage.Views.IUIDispatcher
dispatcher

MailClient.Threading
System.Threading.CancellationToken
cancellationToken

MailClient.Storage
MailClient.Storage.Query.SortField[]
sortFields

38
d4

MailClient.exe
100691648
MailClient
MailClient.UI.Controls.controlMessages+MailItemBehaviour
CreateView

MailClient.Accounts
MailClient.Storage.Application.IViewProvider
viewProvider

MailClient.Accounts
MailClient.Storage.Views.IUIDispatcher
dispatcher

MailClient.Threading
System.Threading.CancellationToken
cancellationToken

MailClient.Storage
MailClient.Storage.Query.SortField[]
sortFields

0
17

MailClient.exe
100691608
MailClient
MailClient.UI.Controls.controlItemList2+<>c __DisplayClass173_0</type> <name><AsyncCreateView>b__ 0</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Object</type> <name></name> </parameter> </parameters> </method> <offset>158</offset> <nativeoffset>253</nativeoffset> <frame> <method> <modulename>mscorlib.dll</modulename> <metadatatoken>100678416</metadatatoken> <assembly>mscorlib</assembly> <type>System.Threading.QueueUserWorkItemCallback</type> <name>WaitCallback_Context</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Object</type> <name>state</name> </parameter> </parameters> </method> <offset>7</offset> <nativeoffset>41</nativeoffset> <frame> <method> <modulename>mscorlib.dll</modulename> <metadatatoken>100677969</metadatatoken> <assembly>mscorlib</assembly> <type>System.Threading.ExecutionContext</type> <name>RunInternal</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Threading.ExecutionContext</type> <name>executionContext</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.Threading.ContextCallback</type> <name>callback</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.Object</type> <name>state</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>preserveSyncCtx</name> </parameter> </parameters> </method> <offset>79</offset> <nativeoffset>a6</nativeoffset> <frame> <method> <modulename>mscorlib.dll</modulename> <metadatatoken>100677968</metadatatoken> <assembly>mscorlib</assembly> <type>System.Threading.ExecutionContext</type> <name>Run</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Threading.ExecutionContext</type> <name>executionContext</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.Threading.ContextCallback</type> <name>callback</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.Object</type> <name>state</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type>System.Boolean</type> <name>preserveSyncCtx</name> </parameter> </parameters> </method> <offset>0</offset> <nativeoffset>15</nativeoffset> <frame> <method> <modulename>mscorlib.dll</modulename> <metadatatoken>100678414</metadatatoken> <assembly>mscorlib</assembly> <type>System.Threading.QueueUserWorkItemCallback</type> <name>System.Threading.IThreadPoolWorkItem.ExecuteWorkItem</name> <parameters></parameters> </method> <offset>21</offset> <nativeoffset>5f</nativeoffset> <frame> <method> <modulename>mscorlib.dll</modulename> <metadatatoken>100678381</metadatatoken> <assembly>mscorlib</assembly> <type>System.Threading.ThreadPoolWorkQueue</type> <name>Dispatch</name> <parameters></parameters> </method> <offset>9e</offset> <nativeoffset>12e</nativeoffset> <frame> <method> <modulename>mscorlib.dll</modulename> <metadatatoken>100678408</metadatatoken> <assembly>mscorlib</assembly> <type>System.Threading._ThreadPoolWaitCallback</type> <name>PerformWaitCallback</name> <parameters></parameters> </method> <offset>0</offset> <nativeoffset>9</nativeoffset> </stack> <data> <originalsqliteerror>SQL logic error or missing database</originalsqliteerror> <originalsqliteerrorcode>Error</originalsqliteerrorcode> <sqlitecommandtext>SELECT id, "receivedDate" FROM mail_index.MailItems WHERE (NOT ("flags" & 65536) AND ("id" IN (SELECT "docid" FROM mail_fti.SubjectIndex WHERE subject MATCH '"<a href="mailto:[email protected]" rel="nofollow">[email protected]</a>*"') OR "id" IN (SELECT "id" FROM mail_fti.LocalMailsIndex3 WHERE content MATCH '"<a href="mailto:[email protected]" rel="nofollow">[email protected]</a>*"') OR "id" IN (SELECT "parentId" FROM mail_index.MailAddresses WHERE (1 << "type") & 126 AND "id" IN (SELECT "docid" FROM mail_fti.AddressIndex WHERE "displayName" MATCH '"<a href="mailto:[email protected]" rel="nofollow">[email protected]</a>*"')) OR "id" IN (SELECT "parentId" FROM mail_index.MailAddresses WHERE (1 << "type") & 126 AND "address" LIKE '<a href="mailto:[email protected]" rel="nofollow">[email protected]</a>%')) AND "folder" not in (6) AND "folder" not in (5))</sqlitecommandtext> <asynccreateviewstacktrace> at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo) at System.Environment.get_StackTrace() at MailClient.UI.Controls.controlItemList2.AsyncCreateView()
at MailClient.UI.Controls.controlItemList2.SetFolderInternal(IViewProvider newFolder, Boolean synchronous) at MailClient.UI.Controls.controlItemList2.SetFolderAsync(IViewProvider folder)
at MailClient.UI.Controls.controlMessagesContainer.SetFolderAsync(IViewProvider folder)
at MailClient.UI.Forms.formMain.Filter()
at MailClient.UI.Forms.formMain.RefreshFilter()
at MailClient.UI.Forms.formMain.controlSearchHeader_FilterChanged(Object sender, EventArgs e)
at MailClient.UI.Controls.ControlSearchHeader.OnFilterChanged(EventArgs e)
at MailClient.UI.Controls.ControlSearchHeader.controlSearchTextBox_FilterChanged(Object sender, EventArgs e)
at MailClient.UI.Controls.ControlSearchTextBox.OnFilterChanged(EventArgs e)
at MailClient.UI.Controls.ControlSearchTextBox.setFilter(Boolean state, FilterReason reason)
at MailClient.UI.Controls.ControlSearchTextBox.Filter(Boolean change, FilterReason reason)
at MailClient.UI.Controls.ControlSearchTextBox.OnKeyDown(KeyEventArgs e)
at System.Windows.Forms.Control.ProcessKeyEventArgs(Message& m)
at System.Windows.Forms.Control.ProcessKeyMessage(Message& m)
at System.Windows.Forms.Control.WmKeyChar(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.UserControl.WndProc(Message& m)
at MailClient.Common.UI.Controls.ControlTextBox.ControlTextBox.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at MailClient.Program.<>c.<Main>b__62_3()
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at MailClient.Common.UI.Forms.BaseForm.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at Xilium.CefGlue.Interop.libcef.run_message_loop()
at MailClient.Program.<>c.<Main>b__62_2()
at MailClient.ExceptionUtils.ExceptionUtils.Filter(BodyDelegate body, FilterDelegate filter, Action`1 handler)
at MailClient.Program.Main(String[] args)
1
False
0

MailClient.exe
C:\Program Files (x86)\eM Client\MailClient.exe
MailClient.exe
MailClient.exe
7.0.27943.0
eM Client
eM Client
7.0.27943.0
False
False
False
False
False
Language Neutral

ntdll.dll
C:\WINDOWS\SYSTEM32\ntdll.dll
ntdll.dll
ntdll.dll.mui
10.0.10586.0 (th2_release.151029-1700)
NT Layer DLL
Microsoft® Windows® Operating System
10.0.10586.0
False
False
False
False
False
English (United States)

MSCOREE.DLL
C:\WINDOWS\SYSTEM32\MSCOREE.DLL
mscoree.dll
mscoree.dll
10.0.10586.0 (th2_release.151029-1700)
Microsoft .NET Runtime Execution Engine
Microsoft® Windows® Operating System
10.0.10586.0
False
False
False
False
False
English (United States)

KERNEL32.dll
C:\WINDOWS\SYSTEM32\KERNEL32.dll
kernel32
kernel32
10.0.10586.0 (th2_release.151029-1700)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
10.0.10586.0
False
False
False
False
False
English (United States)

KERNELBASE.dll
C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Kernelbase.dll
Kernelbase.dll.mui
10.0.10586.0 (th2_release.151029-1700)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
10.0.10586.0
False
False
False
False
False
English (United States)

ADVAPI32.dll
C:\WINDOWS\SYSTEM32\ADVAPI32.dll
advapi32.dll
advapi32.dll.mui
10.0.10586.0 (th2_release.151029-1700)
Advanced Windows 32 Base API
Microsoft® Windows® Operating System
10.0.10586.0
False
False
False
False
False
English (United States)

msvcrt.dll
C:\WINDOWS\SYSTEM32\msvcrt.dll
msvcrt.dll
msvcrt.dll
7.0.10586.0 (th2_release.151029-1700)
Windows NT CRT DLL
Microsoft® Windows® Operating System
7.0.10586.0
False
False
False
False
False
English (United States)

sechost.dll
C:\WINDOWS\SYSTEM32\sechost.dll
sechost.dll
sechost.dll.mui
10.0.10586.0 (th2_release.151029-1700)
Host for SCM/SDDL/LSA Lookup APIs
Microsoft® Windows® Operating System
10.0.10586.0
False
False
False
False
False
English (United States)

RPCRT4.dll
C:\WINDOWS\SYSTEM32\RPCRT4.dll
rpcrt4.dll
rpcrt4.dll.mui
10.0.10586.0 (th2_release.151029-1700)
Remote Procedure Call Runtime
Microsoft® Windows® Operating System
10.0.10586.0
False
False
False
False
False
English (United States)

SspiCli.dll
C:\WINDOWS\SYSTEM32\SspiCli.dll
security.dll
security.dll
10.0.10586.0 (th2_release.151029-1700)
Security Support Provider Interface
Microsoft® Windows® Operating System
10.0.10586.0
False
False
False
False
False
English (United States)

CRYPTBASE.dll
C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
cryptbase.dll
cryptbase.dll
10.0.10586.0 (th2_release.151029-1700)
Base cryptographic API DLL
Microsoft® Windows® Operating System
10.0.10586.0
False
False
False
False
False
English (United States)

bcryptPrimitives.dll
C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
bcryptprimitives.dll
bcryptprimitives.dll
10.0.10586.0 (th2_release.151029-1700)
Windows Cryptographic Primitives Library
Microsoft® Windows® Operating System
10.0.10586.0
False
False
False
False
False
English (United States)

mscoreei.dll
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
mscoreei.dll
mscoreei.dll
4.6.1038.0 built by: NETFXREL2
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
4.6.1038.0
False
False
False
True
False
English (United States)

SHLWAPI.dll
C:\WINDOWS\SYSTEM32\SHLWAPI.dll
SHLWAPI
SHLWAPI.DLL.MUI
10.0.10586.0 (th2_release.151029-1700)
Shell Light-weight Utility Library
Microsoft® Windows® Operating System
10.0.10586.0
False
False
False
False
False
English (United States)

combase.dll
C:\WINDOWS\SYSTEM32\combase.dll
COMBASE.DLL
COMBASE.DLL.MUI
10.0.10586.0 (th2_release.151029-1700)
Microsoft COM for Windows
Microsoft® Windows® Operating System
10.0.10586.0
False
False
False
False
False
English (United States)

GDI32.dll
C:\WINDOWS\SYSTEM32\GDI32.dll
gdi32
gdi32
10.0.10586.306 (th2_release_sec.160422-1850)
GDI Client DLL
Microsoft® Windows® Operating System
10.0.10586.306
False
False
False
False
False
English (United States)

USER32.dll
C:\WINDOWS\SYSTEM32\USER32.dll
user32
user32
10.0.10586.0 (th2_release.151029-1700)
Multi-User Windows USER API Client DLL
Microsoft® Windows® Operating System
10.0.10586.0
False
False
False
False
False
English (United States)

IMM32.DLL
C:\WINDOWS\SYSTEM32\IMM32.DLL
imm32
imm32
10.0.10586.0 (th2_release.151029-1700)
Multi-User Windows IMM32 API Client DLL
Microsoft® Windows® Operating System
10.0.10586.0
False
False
False
False
False
English (United States)

kernel.appcore.dll
C:\WINDOWS\SYSTEM32\kernel.appcore.dll
kernel.appcore.dll
kernel.appcore.dll
10.0.10586.0 (th2_release.151029-1700)
AppModel API Host
Microsoft® Windows® Operating System
10.0.10586.0
False
False
False
False
False
English (United States)

VERSION.dll
C:\WINDOWS\SYSTEM32\VERSION.dll
version
VERSION.DLL
10.0.10586.0 (th2_release.151029-1700)
Version Checking and File Installation Libraries
Microsoft® Windows® Operating System
10.0.10586.0

Magics · November 9, 2016, 5:07am

Can someone help? I am still stuck in the same problem

Rtn_Arun_Bhargava · March 20, 2017, 2:52pm

I have also same issue. It started few weeks back. The problem is not limited to just one word or phrase, it can happen any time and on any mail.

I am not using free version. I am using paid.

Need to sort this out asap. It is wasting lot of my time.

Putting question in this chain is OK, or should I start a new question ?