Crash on Always download pictures from this sender

1

Everytime I try to select “Always download pictures from this sender” EmClient crashes. Win11

2

Could be the Windows 11 UI automation bug. Until Microsoft can fix it, run eM Client in Windows 8 Compatibility mode and see if there is any difference.

  • To do that, on the Windows Start Menu, find the eM Client entry and by right-click choose Open File Location.

  • In the window that opens, right-click on the eM Client shortcut and choose Properties.

  • In the window that opens, choose the Compatibility tab.

  • Then select “Run this program in compatibility mode for”

  • Select Windows 8 and click on OK.

  • Now open eM Client using that Start Menu entry you just edited.

This should bypass the UI automation.

1 Like
3

I’m all of a sudden having this crashing problem every time I click “Always Download Pictures” which is more than just annoying, it’s risking my database integrity.

I tried running eM Client in Windows 8 compatibility mode as suggested above, but that doesn’t fix this issue.

I’m currently running 9.2.2157 (5b49542) and checking for updates shows no new update is available.

Is this a known issue? What can I do to stop it form happening?