Thanks for responding.
Next time it crashes, I will do that. I did click the button that puts the log into the crash report and did send that in if you have anyway to see those.
eM eventually did stabilize and I left it open the rest of the day to use it for my POP account which continues to work.
The account is an IMAP account connected to our beloved Microsoft outlook.office365.com. We’ve always connected to it via IMAP.
After scrounging around for a bit, I did find this from yesterday.
eM Client (6.0.22283.0)
Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 4.0.30319.1008
The following error has occurred:
MailExceptions.NotDownloadedException: Message was not completely downloaded and thus no operations can be performed on it.
at MailClient.Protocols.Exchange.ExchangeMailSynchronizer.GetItemContentInternal(Folder folder, IMailRepositoryItem item, IStoredMimePart basePart, String partName)
at MailClient.Protocols.Exchange.ExchangeMailSynchronizer.GetItemContent(Folder folder, IMailRepositoryItem item, IStoredMimePart basePart, String partName, Boolean encoded)
at MailClient.Storage.Application.Mail.MailItem.MailPartAdaptor.get_EncodedStream()
at MailClient.Mail.MimePart.GetMultipartStream(IMimePart part)
at MailClient.Storage.Application.Mail.MailItem.MailPartAdaptor.get_EncodedStream()
at MailClient.Mail.MailView.GetStream(StreamOptions streamOptions)
at MailClient.Protocols.Exchange.MimeToExchangeConverter.AddContentToMessage(IMail mail, EmailMessage message)
at MailClient.Protocols.Exchange.ExchangeMailSynchronizer.ConvertApplicationData(ExchangeService service, MailItem item, Func2 getChildren) at MailClient.Protocols.Exchange.ExchangeItemSynchronizer
2.Upload(IItemUploadContext1 uploadContext, Folder folder, IEnumerable
1 items, CancellationToken cancellationToken)
at MailClient.Protocols.Common.ItemSynchronizer2.\<\>c\_\_DisplayClass22.<enqueueupload>b__1e(WorkerStatus status, CancellationToken cancellationToken)<br> at MailClient.Protocols.Exchange.ExchangeGenericCommand.Execute(WorkerStatus status)<br> at MailClient.Commands.Command.Process(WorkerStatus status)<br> at MailClient.Commands.SynchronizationQueue.ThreadWorker(Object threadData)<br> at System.Threading.ThreadHelper.ThreadStart_Context(Object state)<br> at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)<br> at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)<br> at System.Threading.ThreadHelper.ThreadStart(Object obj)<br><br><br><report xmlns="<a href=" http:>" rel="nofollow" target="_blank">http://emclient.com/ns/report">;<br> <product><br> <name>eM Client</name><br> <version>6.0.22283.0</version><br> </product><br> <silent>false</silent><br> <environment><br> <osversion>Microsoft Windows NT 6.1.7601 Service Pack 1</osversion><br> <frameworkversion>4.0.30319.1008</frameworkversion><br> </environment><br> <exception><br> <type>MailExceptions.NotDownloadedException</type><br> <message>Message was not completely downloaded and thus no operations can be performed on it.</message><br> <source>MailClient</source><br> <stack><br> <frame> <br> <method><br> <modulename>MailClient.exe</modulename><br> <metadatatoken>100667951</metadatatoken><br> <assembly>MailClient</assembly><br> <type>MailClient.Protocols.Exchange.ExchangeMailSynchronizer</type><br> <name>GetItemContentInternal</name><br> <parameters><br> <parameter><br> <assembly>MailClient</assembly><br> <type>MailClient.Storage.Application.Folder</type><br> <name>folder</name><br> </parameter><br> <parameter><br> <assembly>MailClient</assembly><br> <type>MailClient.Storage.Data.IMailRepositoryItem</type><br> <name>item</name><br> </parameter><br> <parameter><br> <assembly>MailClient</assembly><br> <type>MailClient.Storage.Data.IStoredMimePart</type><br> <name>basePart</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.String</type><br> <name>partName</name><br> </parameter><br> </parameters><br> </method><br> <offset>66</offset><br> <nativeoffset>65c51d</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>MailClient.exe</modulename><br> <metadatatoken>100667952</metadatatoken><br> <assembly>MailClient</assembly><br> <type>MailClient.Protocols.Exchange.ExchangeMailSynchronizer</type><br> <name>GetItemContent</name><br> <parameters><br> <parameter><br> <assembly>MailClient</assembly><br> <type>MailClient.Storage.Application.Folder</type><br> <name>folder</name><br> </parameter><br> <parameter><br> <assembly>MailClient</assembly><br> <type>MailClient.Storage.Data.IMailRepositoryItem</type><br> <name>item</name><br> </parameter><br> <parameter><br> <assembly>MailClient</assembly><br> <type>MailClient.Storage.Data.IStoredMimePart</type><br> <name>basePart</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.String</type><br> <name>partName</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Boolean</type><br> <name>encoded</name><br> </parameter><br> </parameters><br> </method><br> <offset>a1</offset><br> <nativeoffset>fe</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>MailClient.exe</modulename><br> <metadatatoken>100686342</metadatatoken><br> <assembly>MailClient</assembly><br> <type>MailClient.Storage.Application.Mail.MailItem+MailPartAdaptor</type><br> <name>get_EncodedStream</name><br> <parameters></parameters><br> </method><br> <offset>4a</offset><br> <nativeoffset>bf</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>MailClient.Mail.dll</modulename><br> <metadatatoken>100663580</metadatatoken><br> <assembly>MailClient.Mail</assembly><br> <type>MailClient.Mail.MimePart</type><br> <name>GetMultipartStream</name><br> <parameters><br> <parameter><br> <assembly>MailClient.Mail</assembly><br> <type>MailClient.Mail.IMimePart</type><br> <name>part</name><br> </parameter><br> </parameters><br> </method><br> <offset>b5</offset><br> <nativeoffset>1b8</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>MailClient.exe</modulename><br> <metadatatoken>100686342</metadatatoken><br> <assembly>MailClient</assembly><br> <type>MailClient.Storage.Application.Mail.MailItem+MailPartAdaptor</type><br> <name>get_EncodedStream</name><br> <parameters></parameters><br> </method><br> <offset>18</offset><br> <nativeoffset>37</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>MailClient.Mail.dll</modulename><br> <metadatatoken>100663365</metadatatoken><br> <assembly>MailClient.Mail</assembly><br> <type>MailClient.Mail.MailView</type><br> <name>GetStream</name><br> <parameters><br> <parameter><br> <assembly>MailClient.Mail</assembly><br> <type>MailClient.Mail.StreamOptions</type><br> <name>streamOptions</name><br> </parameter><br> </parameters><br> </method><br> <offset>38</offset><br> <nativeoffset>128</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>MailClient.exe</modulename><br> <metadatatoken>100668071</metadatatoken><br> <assembly>MailClient</assembly><br> <type>MailClient.Protocols.Exchange.MimeToExchangeConverter</type><br> <name>AddContentToMessage</name><br> <parameters><br> <parameter><br> <assembly>MailClient.Mail</assembly><br> <type>MailClient.Mail.IMail</type><br> <name>mail</name><br> </parameter><br> <parameter><br> <assembly>Microsoft.Exchange.WebServices.Data</assembly><br> <type>Microsoft.Exchange.WebServices.Data.EmailMessage</type><br> <name>message</name><br> </parameter><br> </parameters><br> </method><br> <offset>0</offset><br> <nativeoffset>35</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>MailClient.exe</modulename><br> <metadatatoken>100667943</metadatatoken><br> <assembly>MailClient</assembly><br> <type>MailClient.Protocols.Exchange.ExchangeMailSynchronizer</type><br> <name>ConvertApplicationData</name><br> <parameters><br> <parameter><br> <assembly>Microsoft.Exchange.WebServices.Data</assembly><br> <type>Microsoft.Exchange.WebServices.Data.ExchangeService</type><br> <name>service</name><br> </parameter><br> <parameter><br> <assembly>MailClient</assembly><br> <type>MailClient.Storage.Application.Mail.MailItem</type><br> <name>item</name><br> </parameter><br> <parameter><br> <assembly>LinqBridge</assembly><br> <type>System.Func
2[[MailClient.Storage.Application.Mail.MailItem, MailClient, Version=6.0.22283.0, Culture=neutral, PublicKeyToken=null],[System.Collections.Generic.IEnumerable1[[MailClient.Storage.Application.Mail.MailItem, MailClient, Version=6.0.22283.0, Culture=neutral, PublicKeyToken=null]], mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]</type><br> <name>getChildren</name><br> </parameter><br> </parameters><br> </method><br> <offset>22</offset><br> <nativeoffset>86</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>MailClient.exe</modulename><br> <metadatatoken>100667690</metadatatoken><br> <assembly>MailClient</assembly><br> <type>MailClient.Protocols.Exchange.ExchangeItemSynchronizer
2
Upload
MailClient
uploadContext
MailClient
MailClient.Storage.Application.Folder
folder
mscorlib
items
MailClient
System.Threading.CancellationToken
cancellationToken
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196
MailClient.exe
100697426
MailClient
MailClient.Protocols.Common.ItemSynchronizer`2+<>c DisplayClass22
<EnqueueUpload>b 1e
MailClient
MailClient.Commands.WorkerStatus
status
MailClient
System.Threading.CancellationToken
cancellationToken
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3a8
MailClient.exe
100667924
MailClient
MailClient.Protocols.Exchange.ExchangeGenericCommand
Execute
MailClient
MailClient.Commands.WorkerStatus
status
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a07
MailClient.exe
100664033
MailClient
MailClient.Commands.Command
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MailClient
MailClient.Commands.WorkerStatus
status
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MailClient.exe
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MailClient
MailClient.Commands.SynchronizationQueue
ThreadWorker
mscorlib
System.Object
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8c
122
mscorlib.dll
100669032
mscorlib
System.Threading.ThreadHelper
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System.Object
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mscorlib.dll
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mscorlib
System.Threading.ExecutionContext
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mscorlib
System.Threading.ExecutionContext
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mscorlib
System.Threading.ContextCallback
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mscorlib
System.Object
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mscorlib
System.Boolean
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af
mscorlib.dll
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mscorlib
System.Threading.ExecutionContext
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mscorlib
System.Threading.ContextCallback
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mscorlib.dll
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mscorlib
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ThreadStart
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obj
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MailClient.exe
C:\Program Files (x86)\eM Client\MailClient.exe
MailClient.exe
MailClient.exe
6.0.22283.0
eM Client
eM Client
6.0.22283.0
False
False
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Language Neutral
ntdll.dll
C:\windows\SysWOW64\ntdll.dll
ntdll.dll
ntdll.dll.mui
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NT Layer DLL
Microsoft® Windows® Operating System
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MSCOREE.DLL
C:\windows\SYSTEM32\MSCOREE.DLL
mscoree.dll
mscoree.dll
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Microsoft .NET Runtime Execution Engine
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KERNEL32.dll
C:\windows\syswow64\KERNEL32.dll
kernel32
kernel32
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Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
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KERNELBASE.dll
C:\windows\syswow64\KERNELBASE.dll
Kernelbase
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Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
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ADVAPI32.dll
C:\windows\syswow64\ADVAPI32.dll
advapi32.dll
advapi32.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Advanced Windows 32 Base API
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)
msvcrt.dll
C:\windows\syswow64\msvcrt.dll
msvcrt.dll
msvcrt.dll
7.0.7601.17744 (win7sp1_gdr.111215-1535)
Windows NT CRT DLL
Microsoft® Windows® Operating System
7.0.7601.17744
False
False
False
False
False
English (United States)
sechost.dll
C:\windows\SysWOW64\sechost.dll
sechost.dll
sechost.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Host for SCM/SDDL/LSA Lookup APIs
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)
RPCRT4.dll
C:\windows\syswow64\RPCRT4.dll
rpcrt4.dll
rpcrt4.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Remote Procedure Call Runtime
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)
SspiCli.dll
C:\windows\syswow64\SspiCli.dll
security.dll
security.dll
6.1.7601.18270 (win7sp1_gdr.130924-1532)
Security Support Provider Interface
Microsoft® Windows® Operating System
6.1.7601.18270
False
False
False
False
False
English (United States)
CRYPTBASE.dll
C:\windows\syswow64\CRYPTBASE.dll
cryptbase.dll
cryptbase.dll
6.1.7600.16385 (win7_rtm.090713-1255)
Base cryptographic API DLL
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)
mscoreei.dll
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
mscoreei.dll
mscoreei.dll
4.0.30319.1 (RTMRel.030319-0100)
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
4.0.30319.1
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False
False
True
False
English (United States)
SHLWAPI.dll
C:\windows\syswow64\SHLWAPI.dll
SHLWAPI
SHLWAPI.DLL.MUI
6.1.7600.16385 (win7_rtm.090713-1255)
Shell Light-weight Utility Library
Microsoft® Windows® Operating System
6.1.7600.16385
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GDI32.dll
C:\windows\syswow64\GDI32.dll
gdi32
gdi32
6.1.7601.18275 (win7sp1_gdr.131002-1533)
GDI Client DLL
Microsoft® Windows® Operating System
6.1.7601.18275
False
False
False
False
False
English (United States)
USER32.dll
C:\windows\syswow64\USER32.dll
user32
user32
6.1.7601.17514 (win7sp1_rtm.101119-1850)
Multi-User Windows USER API Client DLL
Microsoft® Windows® Operating System
6.1.7601.17514
False
False
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False
False
English (United States)
LPK.dll
C:\windows\syswow64\LPK.dll
LanguagePack
LanguagePack
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Language Pack
Microsoft® Windows® Operating System
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USP10.dll
C:\windows\syswow64\USP10.dll
Uniscribe
Uniscribe
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Uniscribe Unicode script processor
Microsoft® Uniscribe Unicode script processor
1.0626.7601.17561
False
False
False
False
False
English (United States)
IMM32.DLL
C:\windo