I’m considering migrating from Thunderbird to Em and so far I like it. However, it seems that Em is simply grouping by subject when creating the conversation view. I have a ton of emails (60k+) and many of them have an empty subject, many of which being completely unrelated to each other.
However, it seems that Em groups all email with an empty subject into a single conversation and in my case it takes 9-10 seconds every time to open it when clicking. This conversation has 280 emails with an empty subject, some old, some new.
If I get a new email with an empty subject, it gets grouped in the same conversation and again takes 9-10 seconds to open it upon clicking. It’s annoying.
Is there a way to prevent Em from grouping emails with empty subjects or to make this faster?
Yes, eM Client groups the conversations by subject as that is the standard approach. If you don’t like the way it works with your account, please go to Menu -> View -> Conversations -> and Disable Conversations. There isn’t any feature that would allow adding an exception for a specific subject.
Hi Maurice, thanks for replying. Yes, I know I can disable conversations, but that’s not a solution. Could you have a look in a future version to see if you can do something about the time it takes to open longer conversations? It feels like searching in a string column of a database that has not indexed it properly. 10 seconds on an quad-core i7 @ 5 GHz for 280 email conversation is not quite user friendly :).
I don’t have many conversations that long, but I do have plenty which are 50+ emails and those still take several seconds to open, which is annoying.
Yes, we can see how that is not user friendly. We usually recommend downloading the messages for offline use to speed up working with the messages, but very long conversations can be problematic. We’re very sorry for the inconvenience.
I’ve already enabled that the option to download all message for offline viewing. The above result is what I get with all of them downloaded - it’s painfully slow. I checked the storage folder and it grew substantially so it definitely downloaded all messages.
I believe it’s really worth looking into it. Do you expect it to be faster when all messages are downloaded? If yes, then it may be a bug and perhaps you can try and reproduce it yourself; I’m also happy to help you test it on my installation. If it’s not a bug then I think it’s very much worth looking into improving it for a future version, or are you saying there is nothing you can do or that you don’t see it as a priority?
Thank you for the additional information. We do appreciate that this is a matter of concern and we will be looking into it.