Emails of completely unrelated people are being grouped up together just because the subject name is the same, I tried to recreate this on purpose but then it behaved correctly, seems to be a weird bug?!
Isn’t it possible to tell specifically to group up what is specifically sent as a reply?
I’ve read in past posts of years ago this same issue so I suppose it’s not yet fixed.
The algorithm used to determine what is a conversation, does not depend on subject alone. So two or more completely unrelated messages with the same subject will not be in the same conversation.
If that is what you are seeing, then you would need to supply the messages so we can test this scenario. If you want to do that, please contact me directly on [email protected]