I’m using the client for 1 day only; sorry if the question is stupid.
I use my gmail account with the client and see very strange behaviour that contradicts this post: https://www.emclient.com/blog/conversations-188
It seems that eM Client groups all the mails with no subject (such as ** Re[2]: Re:** or empty subject at all) ignoring the list of people in this conversation. I have HUGE conversation with 370 messages inside of it with totally unrelated messages for period of 10 years.
What should I do to ungroup this conversation (the screenshot attached)?
Hi, If you are wanting to “disable conversation” view, click Menu / Settings or Menu / Tools / Settings at the top left. Then click Mail / Read /Conversations and select “Disable Conversations” as per screenshot below. Finally click “apply and ok”.
No-no, the conversations are great; I want them enabled. I’m complaining about the issue I describe: all the messages with empty topic have merged into the single conversation ignoring the recepient list. All other conversations are great and work correctly
@al_indigo What version of eM Client are you using?
If it is not the latest version 7 (or version 8 beta if that is what you have installed) listed in the Release History, can you upgrade by downloading from that page and see if the problem is still there.
I don’t think it is a common problem, but then I never used that version of 7. I stopped using 7 months before that release, when version 8 became available for testing.
If you would like to try version 8 beta, you can download it from the Release History. Maybe there is some difference.
I wonder if emClient takes the subject as evidence for a conversation. If you have a look at the email source/header (click right into email → view mail source/header…) there should be something like
which is the indicator for a conversation. I expect emClient to take this as “ID” for gathering mails together. If there are a lot participants, I can imagine, that it seems to collect mails togehter that do not belong to each other at the first sight.
Are you sure that there is a “nonsense collection” of mails or do they possibly belong togehter but it is not obvious in this kind of presentation?
This “megathread” groups 13 participants; they don’t know each other; almost all the letters are one-to-one conversations. I’ve traced the last conversation that in real starts with a clear letter (it wasn’t a reply to anything).
