Over the last few weeks I am encountering email from Contacts going to “Junk” folder? Anyone else having this take place. Using “Hotmail” as provider.
Thanks in advance!
Well, this depends on what is moving the messages to Junk.
Normally, it is your server, so you will need to login to their webmail interface, select the message in spam, and mark it as not spam. Some providers have an option to whitelist senders so check on that also. Thereafter the server should always leave messages from that sender in the Inbox.
But it can also be caused by eM Client moving the messages if you have previously blacklisted the sender or their domain. If that is the case, go to Menu > Settings > Mail > Privacy > Blacklist > Manage Blacklist. See if the sender’s address or domain is in the list and remove it.
Hey Gary,
As always thank you for the direction in regards to this situation!
I will go through the process and see if that eliminates the problem. Not sure why it just started as I have not made any changes in this area in some time?