Connection Failed False Error?

I’m getting “Connection Failed” indicator. I’ve rebooted but no help. Everything internet related works – browsing, youtube, uploads, downloads, etc. and at the proper speed without errors. When I check for update I get “There is no update available”. I’m on 9.2.2258. When I send emails they move from outbox to sent, and checking Gmail online shows everything went. I’m receiving new email OK. It appears to be a false error message.

There will be a connection error, which you can see in Menu > Operations > Log tab.

It will have more about why it failed.

Everything works on my computer and in EM Client except I am getting the error indicator. I don’t find a way to upload a text file here so I will have to paste it into this posting (see below). I don’t know how to interpret this data. What does it say, and what should I do? I have already tried the create a new account trick and it doesn’t help.

12:57:39 PM Online state: changed to online due to NetworkAvailability
12:57:39 PM [email protected] IMAP Synchronizing folder list
12:57:39 PM [email protected] Google Contacts Synchronizing folder list
12:57:40 PM [email protected] Google Contacts Synchronizing folder ‘/Contacts’
12:57:40 PM [email protected] IMAP Synchronizing folder ‘/All Mail’
12:57:44 PM [email protected] [IMAP] System.InvalidOperationException: Sequence contains no elements
at System.Linq.ThrowHelper.ThrowNoElementsException()
at MailClient.Storage.Mail.Data.DbMailRepository.DbConversationRepository.MailRepository_RemovingItems(Object sender, ItemEventArgs1 e, Func2 getConversationId, Boolean clearConversationId)
at MailClient.Storage.Mail.Data.DbMailRepository.DbConversationRepository.MailRepository_RemovingItems(Object sender, ItemEventArgs1 e) at System.EventHandler1.Invoke(Object sender, TEventArgs e)
at MailClient.Storage.Data.DbRepository1.RemoveByItems[ST](Object senderContext, IEnumerable1 items)
at MailClient.Storage.Data.DbRepository1.Remove[ST](Object senderContext, IEnumerable1 items)
at MailClient.RepositoryExtensions.Remove[T,ST](IRepository1 repository, IEnumerable1 items)
at MailClient.Protocols.Common.ItemSynchronizeContext2.RemoveItems[TUid,TVid](IReadOnlyCollection1 obsoleteItems, Dictionary2 uniqueIdToVersionId, Dictionary2 uniqueIdToOid)
at MailClient.Protocols.Common.ItemSynchronizeContext2.<>c__DisplayClass19_03.g__FlushItems|1(Int32 threshold)
at MailClient.Protocols.Common.ItemSynchronizeContext2.Synchronize[T,TUid,TVid](SynchronizationType synchronizationType, IEnumerable1 items, Func2 getUniqueId, Func2 getVersionId, Func3 hasChanged, Func2 isDeleted, Func2 convertItems, Action2 updateItem)
at MailClient.Protocols.Imap.SyncOperations.BaseSyncOperation.WriteSyncItemsToDb(CancellationToken& cancellationToken)
at MailClient.Protocols.Imap.SyncOperations.BaseSyncOperation.DeleteExpungedMessages(CancellationToken& cancellationToken, Boolean fromIterruption)
at MailClient.Protocols.Imap.SyncOperations.BaseSyncOperation.ProcessPriorityUpdatesAsync(CancellationToken& cancellationToken)
at MailClient.Protocols.Imap.SyncOperations.NormalSyncOperation.UpdateIdToUidSearch(CancellationToken cancellationToken)
at MailClient.Protocols.Imap.SyncOperations.NormalSyncOperation.SynchronizeFolder(Dictionary2 infoOldFlags, UInt32 serverMessageCount, UInt32 newMessagesTotal, UInt32 uidNext, CancellationToken cancellationToken) at MailClient.Protocols.Imap.SyncOperations.NormalSyncOperation.ExecuteInternalAsync(CancellationToken cancellationToken) at MailClient.Protocols.Imap.SyncOperations.BaseSyncOperation.ExecuteAsync(CancellationToken cancellationToken) at MailClient.Protocols.Imap.ImapMailSynchronizer.SynchronizeMessagesAsync(IItemSynchronizeContext1 synchronizeContext, Folder folder, Boolean fast, CancellationToken cancellationToken)
at MailClient.Protocols.Imap.ImapMailSynchronizer.SynchronizeMessagesAsync(IItemSynchronizeContext1 synchronizeContext, Folder folder, Boolean fast, CancellationToken cancellationToken) at MailClient.Protocols.Imap.ImapMailSynchronizer.Synchronize(IItemSynchronizeContext1 synchronizeContext, Folder folder, CancellationToken cancellationToken)
at MailClient.Protocols.Common.ItemSynchronizer2.<>c__DisplayClass40_2.<EnqueueSynchronize>b__6(WorkerStatus status, CancellationToken ct) at MailClient.Protocols.Imap.ImapActionCommand.<>c__DisplayClass11_0.<.ctor>b__0(WorkerStatus ws, CancellationToken ct) at MailClient.Protocols.Imap.ImapActionCommand.ExecuteInternalSync(WorkerStatus status) at MailClient.Protocols.Imap.ImapActionCommand.Execute(WorkerStatus status) at MailClient.Commands.Command.Process(WorkerStatus status) --- End of stack trace from previous location --- at MailClient.Protocols.Imap.ImapAccount.SynchronizeIntAsync(Boolean forced) at MailClient.Protocols.Common.SynchronizableMailAccount.<>c__DisplayClass7_0.<<SynchronizeAsync>b__0>d.MoveNext() IMAP_SERVER_TYPE = Gmail EnqueuedStackTrace = at MailClient.Protocols.Common.ItemSynchronizer2.<>c__DisplayClass40_1.g__RunSynchronize|2()
at MailClient.Protocols.Common.ItemSynchronizer2.<>c__DisplayClass40_0.<EnqueueSynchronize>b__0() at MailClient.Protocols.Common.AccountBase.RunIfOnline(Action actionIfOnline, Action actionIfOffline) at MailClient.Protocols.Common.ItemSynchronizer2.EnqueueSynchronize(Folder folder, Boolean fast, CancellationToken cancellationToken, Action1 completed) at MailClient.Protocols.Common.ItemSynchronizer2.Synchronize(Folder folder, SynchronizationPriority priority, Action1 completed) at MailClient.Storage.Application.ItemCollection2.Synchronize(SynchronizationPriority priority, Action1 completed, Boolean fromUI) at MailClient.Storage.Application.ItemCollection2.SynchronizeAsync(Boolean forced, Boolean fromUI)
at MailClient.Storage.Application.Folder.SynchronizeAsync(Boolean forced, Boolean fromUI)
at MailClient.Protocols.Imap.ImapAccount.SynchronizeIntAsync(Boolean forced)
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder1.AsyncStateMachineBox1.ExecutionContextCallback(Object s)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder1.AsyncStateMachineBox1.MoveNext(Thread threadPoolThread)
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder1.AsyncStateMachineBox1.MoveNext()
at System.Threading.Tasks.AwaitTaskContinuation.RunOrScheduleAction(IAsyncStateMachineBox box, Boolean allowInlining)
at System.Threading.Tasks.Task.RunContinuations(Object continuationObject)
at System.Threading.Tasks.Task.FinishContinuations()
at System.Threading.Tasks.Task1.TrySetResult(TResult result) at System.Runtime.CompilerServices.AsyncTaskMethodBuilder1.SetExistingTaskResult(Task1 task, TResult result) at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.SetResult() at MailClient.Storage.Synchronization.FolderSynchronizerExtensions.SynchronizeSubfoldersAsync(IFolderSynchronizer synchronizer, Folder folder, SynchronizationPriority priority, CancellationToken cancellationToken) at System.Runtime.CompilerServices.AsyncTaskMethodBuilder1.AsyncStateMachineBox1.ExecutionContextCallback(Object s) at System.Threading.ExecutionContext.RunFromThreadPoolDispatchLoop(Thread threadPoolThread, ExecutionContext executionContext, ContextCallback callback, Object state) at System.Runtime.CompilerServices.AsyncTaskMethodBuilder1.AsyncStateMachineBox1.MoveNext(Thread threadPoolThread) at System.Runtime.CompilerServices.AsyncTaskMethodBuilder1.AsyncStateMachineBox1.ExecuteFromThreadPool(Thread threadPoolThread) at System.Threading.ThreadPoolWorkQueue.Dispatch() at System.Threading.PortableThreadPool.WorkerThread.WorkerThreadStart() at System.Threading.Thread.StartCallback() GUIStatus_Exception_Reported = True 12:57:56 PM [email protected] IMAP Synchronizing folder list 12:57:57 PM [email protected] IMAP Uploading item(s) to folder '/All Mail' 12:57:57 PM [email protected] IMAP Synchronizing folder '/All Mail' 12:57:58 PM [email protected] [IMAP] System.InvalidOperationException: Sequence contains no elements at System.Linq.ThrowHelper.ThrowNoElementsException() at MailClient.Storage.Mail.Data.DbMailRepository.DbConversationRepository.MailRepository_RemovingItems(Object sender, ItemEventArgs1 e, Func2 getConversationId, Boolean clearConversationId) at MailClient.Storage.Mail.Data.DbMailRepository.DbConversationRepository.MailRepository_RemovingItems(Object sender, ItemEventArgs1 e)
at System.EventHandler1.Invoke(Object sender, TEventArgs e) at MailClient.Storage.Data.DbRepository1.RemoveByItems[ST](Object senderContext, IEnumerable1 items) at MailClient.Storage.Data.DbRepository1.Remove[ST](Object senderContext, IEnumerable1 items) at MailClient.RepositoryExtensions.Remove[T,ST](IRepository1 repository, IEnumerable1 items) at MailClient.Protocols.Common.ItemSynchronizeContext2.RemoveItems[TUid,TVid](IReadOnlyCollection1 obsoleteItems, Dictionary2 uniqueIdToVersionId, Dictionary2 uniqueIdToOid) at MailClient.Protocols.Common.ItemSynchronizeContext2.<>c__DisplayClass19_03.<Synchronize>g__FlushItems|1(Int32 threshold) at MailClient.Protocols.Common.ItemSynchronizeContext2.Synchronize[T,TUid,TVid](SynchronizationType synchronizationType, IEnumerable1 items, Func2 getUniqueId, Func2 getVersionId, Func3 hasChanged, Func2 isDeleted, Func2 convertItems, Action2 updateItem) at MailClient.Protocols.Imap.SyncOperations.BaseSyncOperation.WriteSyncItemsToDb(CancellationToken& cancellationToken) at MailClient.Protocols.Imap.SyncOperations.BaseSyncOperation.DeleteExpungedMessages(CancellationToken& cancellationToken, Boolean fromIterruption) at MailClient.Protocols.Imap.SyncOperations.BaseSyncOperation.ProcessPriorityUpdatesAsync(CancellationToken& cancellationToken) at MailClient.Protocols.Imap.SyncOperations.NormalSyncOperation.UpdateIdToUidSearch(CancellationToken cancellationToken) at MailClient.Protocols.Imap.SyncOperations.NormalSyncOperation.SynchronizeFolder(Dictionary2 infoOldFlags, UInt32 serverMessageCount, UInt32 newMessagesTotal, UInt32 uidNext, CancellationToken cancellationToken)
at MailClient.Protocols.Imap.SyncOperations.NormalSyncOperation.ExecuteInternalAsync(CancellationToken cancellationToken)
at MailClient.Protocols.Imap.SyncOperations.BaseSyncOperation.ExecuteAsync(CancellationToken cancellationToken)
at MailClient.Protocols.Imap.ImapMailSynchronizer.SynchronizeMessagesAsync(IItemSynchronizeContext1 synchronizeContext, Folder folder, Boolean fast, CancellationToken cancellationToken) at MailClient.Protocols.Imap.ImapMailSynchronizer.SynchronizeMessagesAsync(IItemSynchronizeContext1 synchronizeContext, Folder folder, Boolean fast, CancellationToken cancellationToken)
at MailClient.Protocols.Imap.ImapMailSynchronizer.Synchronize(IItemSynchronizeContext1 synchronizeContext, Folder folder, CancellationToken cancellationToken) at MailClient.Protocols.Common.ItemSynchronizer2.<>c__DisplayClass40_2.b__6(WorkerStatus status, CancellationToken ct)
at MailClient.Protocols.Imap.ImapActionCommand.<>c__DisplayClass11_0.<.ctor>b__0(WorkerStatus ws, CancellationToken ct)
at MailClient.Protocols.Imap.ImapActionCommand.ExecuteInternalSync(WorkerStatus status)
at MailClient.Protocols.Imap.ImapActionCommand.Execute(WorkerStatus status)
at MailClient.Commands.Command.Process(WorkerStatus status)
IMAP_SERVER_TYPE = Gmail
EnqueuedStackTrace =
at MailClient.Protocols.Common.ItemSynchronizer2.<>c__DisplayClass40_1.<EnqueueSynchronize>g__RunSynchronize|2() at MailClient.Protocols.Common.ItemSynchronizer2.<>c__DisplayClass40_0.b__0()
at MailClient.Protocols.Common.AccountBase.RunIfOnline(Action actionIfOnline, Action actionIfOffline)
at MailClient.Protocols.Common.ItemSynchronizer2.EnqueueSynchronize(Folder folder, Boolean fast, CancellationToken cancellationToken, Action1 completed)
at MailClient.Protocols.Common.ItemSynchronizer2.Synchronize(Folder folder, SynchronizationPriority priority, Action1 completed)
at MailClient.Storage.Application.ItemCollection2.Synchronize(SynchronizationPriority priority, Action1 completed, Boolean fromUI)
at MailClient.Storage.Application.Folder.Synchronize(SynchronizationPriority priority, Boolean fromUI)
at MailClient.Storage.Application.Folder.Synchronize(Boolean forced, Boolean fromUI)
at MailClient.Protocols.Common.FolderSynchronizer.FolderActivated(Folder folder, Boolean goingOnline)
at MailClient.Protocols.Imap.ImapFolderSynchronizer.FolderActivated(Folder folder, Boolean goingOnline)
at MailClient.Protocols.Common.FolderSynchronizer.GoOnlinePost()
at MailClient.Protocols.Imap.ImapFolderSynchronizer.GoOnlinePost()
at MailClient.Protocols.Imap.ImapAccount.GoOnlineInt()
at MailClient.Protocols.Common.AccountBase.ChangeOnlineState(Boolean online, OfflineReason offlineReason)
at MailClient.Protocols.Common.AccountBase.GoOnline()
at MailClient.Protocols.Common.AccountBase.RunIfOnline(Action actionIfOnline, Action actionIfOffline)
at MailClient.Protocols.Common.RequestIssuer.RunRequest(Action2 action, CancellationToken cancellationToken, OperationPriority priority, Nullable1 runInPlace, Action1 completed, String errorFormat, Object[] errorParams) at MailClient.Protocols.Common.ItemSynchronizer2.EnqueueUpload(Folder folder, IEnumerable1 items, Action1 completed)
at MailClient.Protocols.Common.ItemSynchronizer2.Modify(Folder folder, IEnumerable1 items, IEnumerable1 fields) at MailClient.Storage.Application.Item2.EndUpdate()
at MailClient.Storage.Application.Mail.MailItem.set_Flags(MailFlags value)
at MailClient.UI.Controls.Mail.controlMessages.MarkAsRead(IEnumerable1 selectedMessages) at MailClient.UI.Controls.Mail.controlMessages.MarkAsRead(Boolean fromContextMenu) at MailClient.UI.Controls.controlMessagesContainer.MarkAsRead(Boolean fromContextMenu) at MailClient.UI.Controls.MainViewControls.ControlMainViewMail.PerformCommand(FormMainCommand command, Object value) at MailClient.UI.Forms.formMain.menuItem_Actions_MarkAsRead_Click(Object sender, EventArgs e) at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e) at System.Windows.Forms.ToolStripItem.OnClick(EventArgs e) at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e) at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e) at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met) at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met) at System.Windows.Forms.ToolStripItem.FireEvent(ToolStripItemEventType met) at System.Windows.Forms.ToolStripItem.PerformClick() at MailClient.UI.Shortcuts.ShortcutManager.FindAndClickOnMenuItemWithShortcut(ToolStripItemCollection items, Keys shortcutToTest) at MailClient.UI.Forms.formMain.handleShortcut(Message& msg, Keys keyData) at MailClient.UI.Forms.formMain.ProcessCmdKey(Message& msg, Keys keyData) at System.Windows.Forms.Control.ProcessCmdKey(Message& msg, Keys keyData) at System.Windows.Forms.Control.ProcessCmdKey(Message& msg, Keys keyData) at System.Windows.Forms.ContainerControl.ProcessCmdKey(Message& msg, Keys keyData) at System.Windows.Forms.Control.ProcessCmdKey(Message& msg, Keys keyData) at System.Windows.Forms.Control.ProcessCmdKey(Message& msg, Keys keyData) at System.Windows.Forms.ContainerControl.ProcessCmdKey(Message& msg, Keys keyData) at System.Windows.Forms.Control.ProcessCmdKey(Message& msg, Keys keyData) at System.Windows.Forms.ContainerControl.ProcessCmdKey(Message& msg, Keys keyData) at System.Windows.Forms.Control.ProcessCmdKey(Message& msg, Keys keyData) at System.Windows.Forms.Control.ProcessCmdKey(Message& msg, Keys keyData) at System.Windows.Forms.ContainerControl.ProcessCmdKey(Message& msg, Keys keyData) at System.Windows.Forms.Control.ProcessCmdKey(Message& msg, Keys keyData) at System.Windows.Forms.ContainerControl.ProcessCmdKey(Message& msg, Keys keyData) at MailClient.UI.Controls.controlItemListGeneric1.ProcessCmdKey(Message& msg, Keys keyData)
at MailClient.UI.Controls.controlCategorizableItemList1.ProcessCmdKey(Message& msg, Keys keyData) at System.Windows.Forms.Control.ProcessCmdKey(Message& msg, Keys keyData) at System.Windows.Forms.ContainerControl.ProcessCmdKey(Message& msg, Keys keyData) at MailClient.Common.UI.Controls.ControlDataGrid.ControlDataGrid.ProcessCmdKey(Message& msg, Keys keyData) at System.Windows.Forms.Control.PreProcessMessage(Message& msg) at System.Windows.Forms.Control.PreProcessControlMessageInternal(Control target, Message& msg) at System.Windows.Forms.Application.ThreadContext.PreTranslateMessage(MSG& msg) at System.Windows.Forms.Application.ThreadContext.Interop.Mso.IMsoComponent.FPreTranslateMessage(MSG* msg) at System.Windows.Forms.Application.ComponentManager.Interop.Mso.IMsoComponentManager.FPushMessageLoop(UIntPtr dwComponentID, msoloop uReason, Void* pvLoopData) at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(msoloop reason, ApplicationContext context) at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(msoloop reason, ApplicationContext context) at System.Windows.Forms.Application.Run(ApplicationContext context) at MailClient.Program.<>c.<Main>b__187_3() at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme) at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj) at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme) at System.Windows.Forms.Control.InvokeMarshaledCallbacks() at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ScrollableControl.WndProc(Message& m) at System.Windows.Forms.ContainerControl.WndProc(Message& m) at System.Windows.Forms.Form.WndProc(Message& m) at MailClient.Common.UI.Forms.BaseForm.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, WM msg, IntPtr wparam, IntPtr lparam) at Xilium.CefGlue.Interop.libcef.run_message_loop() at MailClient.Program.Main(String[] args) GUIStatus_Exception_Reported = True 12:58:09 PM [email protected] IMAP Synchronizing folder list 12:58:10 PM [email protected] IMAP Synchronizing folder '/All Mail' 12:58:10 PM [email protected] [IMAP] System.InvalidOperationException: Sequence contains no elements at System.Linq.ThrowHelper.ThrowNoElementsException() at MailClient.Storage.Mail.Data.DbMailRepository.DbConversationRepository.MailRepository_RemovingItems(Object sender, ItemEventArgs1 e, Func2 getConversationId, Boolean clearConversationId) at MailClient.Storage.Mail.Data.DbMailRepository.DbConversationRepository.MailRepository_RemovingItems(Object sender, ItemEventArgs1 e)
at System.EventHandler1.Invoke(Object sender, TEventArgs e) at MailClient.Storage.Data.DbRepository1.RemoveByItems[ST](Object senderContext, IEnumerable1 items) at MailClient.Storage.Data.DbRepository1.Remove[ST](Object senderContext, IEnumerable1 items) at MailClient.RepositoryExtensions.Remove[T,ST](IRepository1 repository, IEnumerable1 items) at MailClient.Protocols.Common.ItemSynchronizeContext2.RemoveItems[TUid,TVid](IReadOnlyCollection1 obsoleteItems, Dictionary2 uniqueIdToVersionId, Dictionary2 uniqueIdToOid) at MailClient.Protocols.Common.ItemSynchronizeContext2.<>c__DisplayClass19_03.<Synchronize>g__FlushItems|1(Int32 threshold) at MailClient.Protocols.Common.ItemSynchronizeContext2.Synchronize[T,TUid,TVid](SynchronizationType synchronizationType, IEnumerable1 items, Func2 getUniqueId, Func2 getVersionId, Func3 hasChanged, Func2 isDeleted, Func2 convertItems, Action2 updateItem) at MailClient.Protocols.Imap.SyncOperations.BaseSyncOperation.WriteSyncItemsToDb(CancellationToken& cancellationToken) at MailClient.Protocols.Imap.SyncOperations.BaseSyncOperation.DeleteExpungedMessages(CancellationToken& cancellationToken, Boolean fromIterruption) at MailClient.Protocols.Imap.SyncOperations.BaseSyncOperation.ProcessPriorityUpdatesAsync(CancellationToken& cancellationToken) at MailClient.Protocols.Imap.SyncOperations.NormalSyncOperation.UpdateIdToUidSearch(CancellationToken cancellationToken) at MailClient.Protocols.Imap.SyncOperations.NormalSyncOperation.SynchronizeFolder(Dictionary2 infoOldFlags, UInt32 serverMessageCount, UInt32 newMessagesTotal, UInt32 uidNext, CancellationToken cancellationToken)
at MailClient.Protocols.Imap.SyncOperations.NormalSyncOperation.ExecuteInternalAsync(CancellationToken cancellationToken)
at MailClient.Protocols.Imap.SyncOperations.BaseSyncOperation.ExecuteAsync(CancellationToken cancellationToken)
at MailClient.Protocols.Imap.ImapMailSynchronizer.SynchronizeMessagesAsync(IItemSynchronizeContext1 synchronizeContext, Folder folder, Boolean fast, CancellationToken cancellationToken) at MailClient.Protocols.Imap.ImapMailSynchronizer.SynchronizeMessagesAsync(IItemSynchronizeContext1 synchronizeContext, Folder folder, Boolean fast, CancellationToken cancellationToken)
at MailClient.Protocols.Imap.ImapMailSynchronizer.Synchronize(IItemSynchronizeContext1 synchronizeContext, Folder folder, CancellationToken cancellationToken) at MailClient.Protocols.Common.ItemSynchronizer2.<>c__DisplayClass40_2.b__6(WorkerStatus status, CancellationToken ct)
at MailClient.Protocols.Imap.ImapActionCommand.<>c__DisplayClass11_0.<.ctor>b__0(WorkerStatus ws, CancellationToken ct)
at MailClient.Protocols.Imap.ImapActionCommand.ExecuteInternalSync(WorkerStatus status)
at MailClient.Protocols.Imap.ImapActionCommand.Execute(WorkerStatus status)
at MailClient.Commands.Command.Process(WorkerStatus status)
IMAP_SERVER_TYPE = Gmail
EnqueuedStackTrace =
at MailClient.Protocols.Common.ItemSynchronizer2.<>c__DisplayClass40_1.<EnqueueSynchronize>g__RunSynchronize|2() at MailClient.Protocols.Common.ItemSynchronizer2.<>c__DisplayClass40_0.b__0()
at MailClient.Protocols.Common.AccountBase.RunIfOnline(Action actionIfOnline, Action actionIfOffline)
at MailClient.Protocols.Common.ItemSynchronizer2.EnqueueSynchronize(Folder folder, Boolean fast, CancellationToken cancellationToken, Action1 completed)
at MailClient.Protocols.Common.ItemSynchronizer2.Synchronize(Folder folder, SynchronizationPriority priority, Action1 completed)
at MailClient.Storage.Application.ItemCollection2.Synchronize(SynchronizationPriority priority, Action1 completed, Boolean fromUI)
at MailClient.Storage.Application.Folder.Synchronize(SynchronizationPriority priority, Boolean fromUI)
at MailClient.Storage.Application.Folder.Synchronize(Boolean forced, Boolean fromUI)
at MailClient.Protocols.Common.FolderSynchronizer.FolderActivated(Folder folder, Boolean goingOnline)
at MailClient.Protocols.Imap.ImapFolderSynchronizer.FolderActivated(Folder folder, Boolean goingOnline)
at MailClient.Protocols.Common.FolderSynchronizer.GoOnlinePost()
at MailClient.Protocols.Imap.ImapFolderSynchronizer.GoOnlinePost()
at MailClient.Protocols.Imap.ImapAccount.GoOnlineInt()
at MailClient.Protocols.Common.AccountBase.ChangeOnlineState(Boolean online, OfflineReason offlineReason)
at MailClient.Protocols.Common.AccountBase.GoOnline()
at MailClient.Protocols.Common.AccountBase.RunIfOnline(Action actionIfOnline, Action actionIfOffline)
at MailClient.Protocols.Imap.ImapAccount.RunIfOnline(Action ifOnline, Action ifOffline)
at MailClient.Protocols.Imap.ImapMailSynchronizer.GetItemStream(Folder folder, IMailRepositoryItem item, IStoredMimePart basePart, String partName, Boolean header)
at MailClient.Protocols.Imap.ImapMailSynchronizer.GetItemContent(Folder folder, IMailRepositoryItem item, IStoredMimePart basePart, String partName, Boolean encoded)
at MailClient.Storage.Application.Mail.MailItem.MailPartAdaptor.get_ContentStream()
at MailClient.UI.Mail.TextHtmlHandler.DisplayInformation.GetContentStreamAndPgpBlocks(Func`2 pgpTextCallback)
at InternetProtocol.MsgProtocol.ProcessRequest(CefRequest request, CefCallback callback)
at Xilium.CefGlue.CefResourceHandler.process_request(cef_resource_handler_t* self, cef_request_t* request, cef_callback_t* callback)
GUIStatus_Exception_Reported = True
12:58:26 PM [email protected] Google Contacts Synchronizing folder ‘/Contacts’

I’m not a systems programmer. I need you to tell me what to do in layman’s terms. Thanks.

It looks like a database issue that is preventing syncing with the server.

Please close eM Client and open a Windows run command using Win + R on the keyboard, .

image

Paste in this command including the leading "

"C:\Program Files (x86)\eM Client\MailClient.exe" /dbrepair

and click OK

image

When that is done, restart eM Client.

1 Like

I did this and it fixed the problem. THANKS! :slightly_smiling_face:

1 Like