connecting to {email address} failed this is on my hotmail and live account not on my gmail accounts

connecting to {email address} failed  this is on my hotmail and live account not on my gmail accounts how can i fix this

Hello Nathan, if you’re seeing this error it means something is blocking the connection or the connection is being dropped by the server. Please navigate to the “Log” tab in Operations once the error reoccurs, and submit the content of the log to us here on the forum for more information.

Also please check the exact release number in Help > About and submit it to us here with your next reply as well.

Thank you,