My chat was working one day and then the next it went to “offline” i updated the em-client because i thought that would work and it didn’t. It wont let me change it to online, Ive tried to google it but i have no idea. Can someone help me fix it?
I guess you are talking about Google Chat. It seems they are discontinuing XMPP support for some accounts. We see this issue on some of our test accounts as well. Some of the accounts just work, some of them don’t. In any case, it is a Google issue we have no way to resolve it.
So to be sure, is it a Google Chat account? If it is you would need to contact Google, that XMPP stopped working for your account, there is nothing we can do about it.