For some of my Gchat contacts (aka Hangouts, all frequently contacted), I’m facing a weird issue where they “appear” to be offline on my emClient. They are not truly offline as we have an ongoing chat on other devices via the Hangouts app, but emClient shows them as offline.
The messages I send them via emClient keep getting returned as “can’t send”, but the messages are still actually being logged to the server (which I can see on my other devices). Essentially the message IS delivered, the contact IS actively online, but emClient says the contact is offline and that messages cannot be delivered.
I’ve tried going offline and online on emClient. Tried disabling and re-enabling the Chat service in emClient. Nothing works. Not quite sure how to fix or debug this issue.