I have 5 mail accounts in some places like in the hotel wehre I use wifi, I can t send or recive mails. In some other locations from 5 accounts only 2 work perfectly from the other i can not recive or send mails. can you please help!!
Hello,
it is possible that some firewall is blocking your connection while using wifi in the hotel. Send us your IMAP/SMTP logs when it happens again so we can analyze it in more detail. Go to menu Tools->Settings->Advanced->Logging and check “IMAP” under the problematic account. Then restart eM Client, try to simulate the issue and send us (with reference to this topic) the logs using the same logging settings window. Thank you.