http://imgur.com/53pf6bg I have this error consistently popping up each time I receive new messages. I am currently running Windows 10 Home, ver. 1511. To clarify, the messages seem to be downloading just fine, but the error displays in spite of successful downloads.
Addendum: here is the full error description. http://imgur.com/SuybcEs
A2: However, I cannot be fully sure that the emails are downloading successfully without looking at the webmail serverside. I just have and the messages displaying on their end are from yesterday.
what version of eM Client are you running? Check the Help>About section for full version number.
What mail provider is your POP account from?
Do you keep a copy of the message on the server or are they deleted after download?
I had posted the version in the original screencap i cropped together. It’s 6.0.24928.0 and my mail provider is through mail.marketrends.net. There’s a copy left on the server after download.
can you try adding eM Client to exceptions in your Firewall and Ativirus software and see if the messages persist?
I have just listed the eM Client folder as an exclusion under file path and MailClient.exe as an exclusion on DeepScreen on the antivirus (Avast Internet Security 11.2.2261) and I will see if the messages persist. I’d also like to note that another user had another error pop up, this time with a different error. If it happens again, I will grab a screencap and link it. Both of the machines run windows 10, both use eM Client, both use the same server, and also have the same antivirus brand. I will go make the same exclusions on the other machine as well right now.
edit: also, I had put in the wrong mail server in my earlier post, it’s mail.allmetalspecialties.com.
Hi, Olivia, I’m reporting back in with the results. It seemed to have worked for a temporary solution, but this past evening I was told that the error is back. I have listed the exclusion on both Avast Firewall and Windows Firewall.
Hello, I’m leaving a message here today because I didn’t get a response yesterday. Anyone help? See conversation on the first reply for the situation.
Hello, I am responding again because I am still having the problem persist, and I would appreciate some communication on this.
OK, similar retrieve pop3 error, see error message and log attached