I am setting up a new PC and followed instructions on Oct 9/2018 blog. Made backup on USB, downloaded emClent on new pc. BUT when i go to Restore, get message “Backup Directory not found”. Using Restore,when I use browse function to find file it shows other files on the USB but does NOT show the backup zip files. But the backup files are there and I can see them when view USB separately. I can also unzip backup files so I know they function.
Help please.
Copy the zip file from the USB to C:\Users_yourusername_\Documents\eM Client\ and see if there is any difference when trying the restore.
Otherwise, with eM Client closed, extract the zip file to C:\Users_yourusername_\AppData\Roaming\eM Client. You may have to enable hidden items in Explorer to get there.
Gary-thanks for the quick reply. Moving zip file to the Documents\em Client folder worked-the Restore funstion recognized the file. Any idea why the Restore command could not see the zip file when it was on my USB drive?
Not sure Craig. Happy you got it sorted though.