Can't open links in emails/Em Client

Mail
#1

For the past week or so I’ve been unable to open links in emails, it use to be I could click on a link and it would open in Chrome (Default Browser). Now when I click on any link/url in a email I get nothing, no error message. I’ve tried setting EM Client and Chrome as default applications in Windows and that’s not helped, another person said to try Shift+Click or Ctrl+Click link but that did nothing either.

I’m using the latest version of both Chrome and EM Client and Windows is fully updated. I don’t know what else to try, I’ve just been right-clicking link and then “Copy Link Address” and pasting that into Chrome but it’s a pain.

#2

Maybe download and install the application again. You will find the latest version at https://www.emclient.com/release-history

#3

This problem fixed it self before when I had it in June, but now it seems to be back. I’ve updated to latest version of the client and still can’t seem to open link/urls from emails. Tried different emails and nothing happens.

#4

Does eM Client ever comment that they are aware of the issue or what we need to do to resolve the issue?

#5

If you have any issues, you are welcome to ask, giving some details. Hopefully someone will be able to give a solution.

If you want to contact eM Client Support you can open a support ticket directly with them. For that you will need a Pro License. Otherwise they do not usually comment here.

#6

jueves 26 noviembre 2020 :: 2107hrs (UTC +01:00)

Hi @ckostyniuk

I couldn’t decide whether you were asking a genuine question or were having a sarcastic dig…!

Doing the following should solve your issue.

From Settings in Windows 10
->Default Apps
->Scroll down to
->Choose default applications by file type
->HTM & HTML
->Change to your preferred browser

That’s it!

¡Saludos desde la soleada España!

Skybat

emc_forum@compucall.com

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