Lately, I’ve been having trouble with my email signatures. Basically, inside the “create signature” screen, I would click the add image button and add an image that’s located on my computer.
Everything seems fine at this point, even if I test it by sending out an email. After a while though, when I compose a new email and insert one of the email signatures that had worked before, it is inserted with a place holder (rectangular box with an x in the corner) instead of the image.
Hi Vlad,
has the original location of the image file in your computer changed, perhaps?
Best regards,
Olivia
Thanks Olivia, but unfortunately that’s not it. The location of that file had not changed.
Regards,
Vlad
Hi Vlad,
another option could be that when you compose a reply or something, the Mail format is detected incorrectly as plain text and the image doesn’t work.
Try going to Tools > Settings > Mail > Compose and set ‘Mail format for reply’ as HTML and see if the issue persists.
Regards,
Olivia