About 18 months ago I loaded emclient on to my Windows 7 laptop and took out the free licence, all worked well.
About a month ago I stripped everything off my laptop to solve several issues (nothing to do with emclient) and re loaded the laptop from backup discs. I reinstalled emclient and after a month I got a warning that I could not use it any more unless I licensed it. I tried to take out the free license but got a message:
A problem has occurred when contacting the licensing server: ActivateLicenseFromApplicationEx failed.
I don’t know if your system is confused because I have already registered for a free license a year or so ago, so won’t let me apply again.
I have tried switching off the antivirus and the firewall all without success and I don’t use a VPN. My unlicensed days of usage are ticking by and I am keen to get the free license valid again before I am locked out.
The version I am using is 9.2.2157 (5b49542).
Can you help please? Jim