Can't get emails on pc

I cannot get my emails on PC but can on my iphone and ipad. Account is at

Can you advise what version of eM Client you are using, and are you using Windows or Mac.

Also do you get an error message appear in eM Client when trying to send or receive. Need more info.

Running windows 10 with latest version of emclient. I get unable to connect to server.

I can login via browser and get my emails

Ok. What are your email account Pop, IMAP, or exchange settings in eM Client minus your acct name & pass.

Also are you running any optional Firewall, Security, VPNs etc.

Pop port 995
Smtp port 465

No to any optional anything

Ok in eM Client click the “Dropdown” arrow next to the “Refresh” button at the top left and click (Show Operations). Then click the “Log” Tab and see if you can see any obvious errors in there.

9:49:08 AM [POP3] MailClient.Accounts.ConnectionException: Invalid first reply:
Found above in the log

Oh that is a strange POP connection error. Sry ive never seen that before or how to fix it. Hopefully though another user on this forum will be able to help you.

Thanks for trying fix the problem

I’ll take a shot at this…

Have you tried uninstalling and reinstalling eMC?
If not, then should you decide to give that a try, be sure to do an eMC backup first and be sure NOT to delete the database during uninstall.

Get the version from here

Yes, I did the uninstall and install. Made no difference.

Having the same problem, cannot get e-mails.
Firewall allows EM Client
Send and Receive ports open
Every time a new bug fix is released it seems to create new bugs
Still get an error
16:25:41 [POP3] System.InvalidOperationException: Must add values for the following parameters:
GUIStatus_Exception_Reported = True