Can't choose 2nd email from sending dropbox

1

I have two accounts in eM Client. One is gmail and the other pop3. The pop3 email account does not show up in the drop box for sending emails, so I can never address and send an email from that account. Is this normal for pop3 or is there a way to correct this?

2

I am not sure how exactly it works but I think that it uses only your default account for sending emails. Try to set your POP3 account as default mail account and inform me of the result. Thank you.

3

Thanks for your reply, your suggestion made no difference but when making that change I notices that the pop3 account didn’t have a smtp outgoing mail setup. So I had to deleted the account and set up again making sure to have that setting (for which I had to ignore the test results and set the ports manually) and now both accounts show in the dropbox.

4

Great - I am glad you resolved it :slight_smile:

5

I have the same issue as below, one of my email accounts is gmail. However I’m not as i.T savvy as Lisa is below. How do I find out what my ports are/ where do I find this info?

Appreciate any help

Thanks
Kate

6

I have the same issue as below, one of my email accounts is gmail. However I’m not as i.T savvy as Lisa is below. How do I find out what my ports are/ where do I find this info?

Appreciate any help

Thanks
Kate

7

Hello,

usually you can find these informations on email account provider’s site, for example here you can find this for google: https://support.google.com/mail/troub…

other email providers can have different or same informations, but they all should have these on their support site.

manual setup in eM Client is done by Tools - Accounts - New account - Mail - Other.

regards
Jan