Can't backup

1

I get this message when emClient tries to back up my mail. I use Bitdefender and I have given permission to access the folder.

 System.UnauthorizedAccessException: Access to the path ‘F:\em Client Backup\backup_201706070256.zip’ is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.InternalDelete(String path, Boolean checkHost) at System.IO.File.Delete(String path) at MailClient.Storage.Backup.BackupFilesCollection.RemoveOldBackups(Int32 preserveCount) at DbBackup.FormBackup.Backup(CancellationToken cancellationToken) at DbBackup.FormBackup.b__28_0(Object a, DoWorkEventArgs b) at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e) at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

2

Hello Michael,

I’d recommend moving the backup file to another path (C:) located on the computer and trying it again. In Menu > Tools > Settings > Backup, you’ll have to point the program to the new direction before restoring.

Russel