Can't attach a file it keeps crashing

Why does eM Client keeps crashing/freezing when attaching a file in Windows 10? Can someone help me?

There are some OS system variables, that if present, can cause this. Deleting them may resolve the issue.

  1. On the Windows taskbar, right-click the Windows icon and select System.

  2. In the Settings window, under Related Settings, click Advanced system settings. Or type Advanced System Settings in the search box.

  3. On the Advanced tab, click Environment Variables.

  4. In the System Variable window find these two entries if present and delete them: DOTNET_TieredPGO and DOTNET_TC_QuickJitForLoops.

  5. After creating or modifying the environment variable, click Apply and then OK to have the change take effect.

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Hi Gary thanks for Responding but I didn’t see those two DOTNET files to remove. Could it be something else?