Cannot Send Mail

I am unable to connect to the gmail SMPT outgoing mail server. No emails are going out - HELP

Hi, what version of eM Client are you currently using? Are you receiving any error messages from the application? If so, could you please make a screenshot of the error and post it here?
Also can you make a screenshot of your current SMTP setting from Tools > Accounts > Your account > SMTP tab, or try the diagnose/fix feature in the “Diagnose” tab?

Thank you,
Paul.

Hello Paul,

Following  your request for the error messages I receive due do inability to connect to the gmail server for outgoing mail.

I am using 6.0 20154.0.  Here are the error messages I am receiving and also the SMPT settings.

Hi again,
can you please try to download and install this update http://www.emclient.com/dist/v6.0.20489/setup.msi ,
let me know if it helps the issue.

Thank you,
Paul.

Hi Paul,

I installed 6.0.2489 - still unable to connect to the server. Will have to move to a different email client if this cannot be resolved soon.

Are you still seeing the “backend error” from the application after the update?
If so, can you please copy the content of the log tab in the “Operations” window when the error pops out and post it here?

Thank you,
Paul.

Hi Paul,

Still getting the error message - same message as I posted yesterday. Here are the contents of the log you requested. - Patti

9:39:40 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/
9:39:40 AM pashby@radusa.org [GData]  Synchronizing folder list
9:39:40 AM info@radusa.org [GData]  Synchronizing folder list
9:39:40 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:40 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/Inbox
9:39:40 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:40 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/Complaints
9:39:40 AM pashby@radusa.org [GData]  Synchronizing folder list
9:39:40 AM info@radusa.org [GData]  Synchronizing folder list
9:39:40 AM info@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:40 AM info@radusa.org [IMAP]  Synchronizing subfolders: For folder info@radusa.org/Inbox
9:39:40 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:40 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/[Gmail]
9:39:41 AM pashby@radusa.org [GData]  Synchronizing folder list
9:39:41 AM info@radusa.org [GData]  Synchronizing folder list
9:39:41 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:41 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/[Gmail]/Trash
9:39:41 AM info@radusa.org [GData]  Synchronizing folder ‘info@radusa.org/Contacts/’
9:39:41 AM pashby@radusa.org [GData]  Synchronizing folder ‘pashby@radusa.org/Contacts/’
9:39:41 AM info@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:41 AM info@radusa.org [IMAP]  Synchronizing subfolders: For folder info@radusa.org/[Gmail]
9:39:41 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:41 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/Complaints/SS 2013
9:39:41 AM pashby@radusa.org [GData]  Synchronizing folder ‘pashby@radusa.org/Directory/’
9:39:41 AM pashby@radusa.org [GData]  Synchronizing folder ‘pashby@radusa.org/pashby@radusa.org/’
9:39:41 AM info@radusa.org [GData]  Synchronizing folder ‘info@radusa.org/Directory/’
9:39:41 AM info@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:41 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:41 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/ARCHIVE
9:39:41 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/Hotels
9:39:41 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:42 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE
9:39:42 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:42 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Complaints
9:39:43 AM info@radusa.org [GData]  Synchronizing folder ‘info@radusa.org/info@radusa.org/’
9:39:43 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Complaints
9:39:43 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Complaints
9:39:43 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:43 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Enterprises
9:39:43 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/Hotels
9:39:43 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/Hotels
9:39:43 AM info@radusa.org [IMAP]  Synchronizing messages: Done
9:39:43 AM info@radusa.org [IMAP]  Synchronizing subfolders: For folder info@radusa.org/Hotels
9:39:43 AM info@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:43 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/TRAVEL
9:39:43 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Enterprises
9:39:43 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Enterprises
9:39:43 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:43 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/Enterprises
9:39:43 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:43 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Genee 2015
9:39:44 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Genee 2015
9:39:44 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Genee 2015
9:39:44 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:44 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/Genee 2015
9:39:44 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:44 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Kineticflix
9:39:45 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Kineticflix
9:39:45 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Kineticflix
9:39:45 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:45 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/Kineticflix
9:39:45 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:45 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Inbox/TRAVEL
9:39:45 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/TRAVEL
9:39:45 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/TRAVEL
9:39:45 AM info@radusa.org [IMAP]  Synchronizing messages: Done
9:39:45 AM info@radusa.org [IMAP]  Synchronizing subfolders: For folder info@radusa.org/TRAVEL
9:39:45 AM info@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:45 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/All Mail
9:39:45 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Inbox/TRAVEL
9:39:45 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Inbox/TRAVEL
9:39:45 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:45 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/Inbox/TRAVEL
9:39:46 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:46 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Complaints/SS 2013
9:39:46 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Complaints/SS 2013
9:39:46 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Complaints/SS 2013
9:39:46 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:46 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/All Mail
9:39:47 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/All Mail
9:39:47 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/All Mail
9:39:47 AM info@radusa.org [IMAP]  Synchronizing messages: Done
9:39:47 AM info@radusa.org [IMAP]  Synchronizing subfolders: For folder info@radusa.org/[Gmail]/All Mail
9:39:47 AM info@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:47 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/Drafts
9:39:47 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/All Mail
9:39:47 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/All Mail
9:39:47 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:47 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/[Gmail]/All Mail
9:39:47 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:47 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Drafts
9:39:48 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Drafts
9:39:48 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Drafts
9:39:48 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:48 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/[Gmail]/Drafts
9:39:48 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:48 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Important
9:39:49 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/Drafts
9:39:49 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/Drafts
9:39:49 AM info@radusa.org [IMAP]  Synchronizing messages: Done
9:39:49 AM info@radusa.org [IMAP]  Synchronizing subfolders: For folder info@radusa.org/[Gmail]/Drafts
9:39:49 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Important
9:39:49 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Important
9:39:49 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:49 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/[Gmail]/Important
9:39:49 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:49 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Sent Mail
9:39:49 AM info@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:49 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/Important
9:39:50 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Sent Mail
9:39:50 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Sent Mail
9:39:50 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:50 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/[Gmail]/Sent Mail
9:39:50 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:50 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Spam
9:39:50 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Spam
9:39:50 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Spam
9:39:50 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:50 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/[Gmail]/Spam
9:39:51 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:51 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Starred
9:39:51 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/Important
9:39:51 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/Important
9:39:51 AM info@radusa.org [IMAP]  Synchronizing messages: Done
9:39:51 AM info@radusa.org [IMAP]  Synchronizing subfolders: For folder info@radusa.org/[Gmail]/Important
9:39:51 AM info@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:51 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/Sent Mail
9:39:51 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Starred
9:39:51 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Starred
9:39:51 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:51 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/[Gmail]/Starred
9:39:51 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:51 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Trash
9:39:52 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Trash
9:39:52 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Trash
9:39:52 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:52 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Trash/Members
9:39:52 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/Sent Mail
9:39:52 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/Sent Mail
9:39:52 AM info@radusa.org [IMAP]  Synchronizing messages: Done
9:39:52 AM info@radusa.org [IMAP]  Synchronizing subfolders: For folder info@radusa.org/[Gmail]/Sent Mail
9:39:52 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:52 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/[Gmail]/Trash/Members
9:39:53 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:53 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Trash/Non UK Countries
9:39:53 AM info@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:53 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/Spam
9:39:53 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:53 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/[Gmail]/Trash/Non UK Countries
9:39:53 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:53 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/[Gmail]/Trash/UK
9:39:54 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:54 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/[Gmail]/Trash/UK
9:39:54 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:54 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Complaints/SS 2013/Bremer-Whyte
9:39:54 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/Spam
9:39:54 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/Spam
9:39:54 AM info@radusa.org [IMAP]  Synchronizing messages: Done
9:39:54 AM info@radusa.org [IMAP]  Synchronizing subfolders: For folder info@radusa.org/[Gmail]/Spam
9:39:54 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Complaints/SS 2013/Bremer-Whyte
9:39:54 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Complaints/SS 2013/Bremer-Whyte
9:39:54 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:54 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/Complaints/SS 2013/Bremer-Whyte
9:39:54 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:54 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Complaints/SS 2013/Special Markets - Beacon One
9:39:54 AM info@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:54 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/Starred
9:39:55 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Complaints/SS 2013/Special Markets - Beacon One
9:39:55 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Complaints/SS 2013/Special Markets - Beacon One
9:39:55 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:55 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/Complaints/SS 2013/Special Markets - Beacon One
9:39:55 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:55 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/April 2014
9:39:56 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/April 2014
9:39:56 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/April 2014
9:39:56 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:56 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/ARCHIVE/April 2014
9:39:56 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:56 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/CBTS
9:39:56 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/Starred
9:39:56 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/Starred
9:39:56 AM info@radusa.org [IMAP]  Synchronizing messages: Done
9:39:56 AM info@radusa.org [IMAP]  Synchronizing subfolders: For folder info@radusa.org/[Gmail]/Starred
9:39:56 AM info@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:56 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/Trash
9:39:57 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/CBTS
9:39:57 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/CBTS
9:39:57 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:57 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/ARCHIVE/CBTS
9:39:57 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:57 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/GENERAL
9:39:57 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/GENERAL
9:39:57 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/GENERAL
9:39:57 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:57 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/ARCHIVE/GENERAL
9:39:57 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:57 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/MEMBERS
9:39:58 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/Trash
9:39:58 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/Trash
9:39:58 AM info@radusa.org [IMAP]  Synchronizing messages: Done
9:39:58 AM info@radusa.org [IMAP]  Synchronizing subfolders: For folder info@radusa.org/[Gmail]/Trash
9:39:58 AM info@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:58 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/MEMBERS
9:39:58 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/MEMBERS
9:39:58 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:58 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/ARCHIVE/MEMBERS
9:39:58 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:58 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/NON UK COUNTRIES
9:39:59 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/NON UK COUNTRIES
9:39:59 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/NON UK COUNTRIES
9:39:59 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:39:59 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/ARCHIVE/NON UK COUNTRIES
9:39:59 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:39:59 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/UK
9:40:00 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/UK
9:40:00 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/UK
9:40:00 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:40:00 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/ARCHIVE/UK
9:40:00 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:40:00 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/VENDORS & OTHER
9:40:01 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/VENDORS & OTHER
9:40:01 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE/VENDORS & OTHER
9:40:01 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:40:01 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/ARCHIVE/VENDORS & OTHER
9:40:01 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:40:01 AM pashby@radusa.org [IMAP]  Downloading messages: For folder pashby@radusa.org/[Gmail]/All Mail
9:40:02 AM pashby@radusa.org [IMAP]  Downloading messages: Done
9:40:02 AM pashby@radusa.org [IMAP]  Downloading messages: For folder pashby@radusa.org/[Gmail]/Drafts
9:40:02 AM pashby@radusa.org [IMAP]  Downloading messages: Done
9:40:02 AM pashby@radusa.org [IMAP]  Downloading messages: For folder pashby@radusa.org/[Gmail]/Important
9:40:03 AM pashby@radusa.org [IMAP]  Downloading messages: Done
9:40:57 AM pashby@radusa.org [IMAP]  Synchronizing message flags: For folder pashby@radusa.org/[Gmail]/Drafts
9:40:57 AM pashby@radusa.org [SMTP]  Connecting: To pashby@radusa.org
9:40:57 AM pashby@radusa.org [SMTP]  Connected: To pashby@radusa.org
9:40:57 AM pashby@radusa.org [SMTP]  Sending messages
9:40:59 AM pashby@radusa.org [SMTP]  Disconnected: From pashby@radusa.org
9:40:59 AM pashby@radusa.org [SMTP]  Disconnected: Done
9:40:59 AM pashby@radusa.org [IMAP]  Synchronizing message flags: Done
9:40:59 AM pashby@radusa.org [IMAP]  Synchronizing message flags: For folder pashby@radusa.org/Inbox
9:40:59 AM pashby@radusa.org [IMAP]  Synchronizing message flags: Done
9:40:59 AM pashby@radusa.org [IMAP]  Uploading messages: To folder pashby@radusa.org/[Gmail]/Sent Mail
9:41:00 AM pashby@radusa.org [IMAP]  Uploading messages: Done
9:41:11 AM pashby@radusa.org [IMAP]  Synchronizing message flags: For folder pashby@radusa.org/Inbox
9:41:11 AM pashby@radusa.org [IMAP]  Synchronizing message flags: Done
9:42:25 AM pashby@radusa.org [IMAP]  Synchronizing message flags: For folder pashby@radusa.org/Inbox
9:42:25 AM pashby@radusa.org [IMAP]  Synchronizing message flags: Done
9:42:41 AM pashby@radusa.org [IMAP]  Synchronizing message flags: For folder pashby@radusa.org/Inbox
9:42:41 AM pashby@radusa.org [IMAP]  Synchronizing message flags: Done
9:43:28 AM pashby@radusa.org [SMTP]  Connecting: To pashby@radusa.org
9:43:28 AM pashby@radusa.org [IMAP]  Synchronizing message flags: For folder pashby@radusa.org/Inbox
9:43:28 AM pashby@radusa.org [IMAP]  Synchronizing message flags: Done
9:43:28 AM pashby@radusa.org [SMTP]  Connected: To pashby@radusa.org
9:43:28 AM pashby@radusa.org [SMTP]  Sending messages
9:43:29 AM pashby@radusa.org [SMTP]  Disconnected: From pashby@radusa.org
9:43:29 AM pashby@radusa.org [SMTP]  Disconnected: Done
9:43:29 AM pashby@radusa.org [IMAP]  Uploading messages: To folder pashby@radusa.org/[Gmail]/Sent Mail
9:43:30 AM pashby@radusa.org [IMAP]  Uploading messages: Done
9:43:38 AM pashby@radusa.org [IMAP]  Synchronizing message flags: For folder pashby@radusa.org/Inbox
9:43:38 AM pashby@radusa.org [IMAP]  Synchronizing message flags: Done
9:43:49 AM pashby@radusa.org [IMAP]  Synchronizing message flags: For folder pashby@radusa.org/Inbox
9:43:49 AM pashby@radusa.org [IMAP]  Synchronizing message flags: Done
9:46:50 AM pashby@radusa.org [IMAP]  Uploading messages: To folder pashby@radusa.org/[Gmail]/Drafts
9:46:51 AM pashby@radusa.org [IMAP]  Uploading messages: Done
9:47:23 AM pashby@radusa.org [IMAP]  Synchronizing message flags: For folder pashby@radusa.org/[Gmail]/Drafts
9:47:23 AM pashby@radusa.org [SMTP]  Connecting: To pashby@radusa.org
9:47:24 AM pashby@radusa.org [SMTP]  Connected: To pashby@radusa.org
9:47:24 AM pashby@radusa.org [SMTP]  Sending messages
9:47:25 AM pashby@radusa.org [IMAP]  Synchronizing message flags: Done
9:47:25 AM pashby@radusa.org [IMAP]  Synchronizing message flags: For folder pashby@radusa.org/Inbox
9:47:25 AM pashby@radusa.org [IMAP]  Synchronizing message flags: Done
9:47:26 AM pashby@radusa.org [SMTP]  Disconnected: From pashby@radusa.org
9:47:26 AM pashby@radusa.org [SMTP]  Disconnected: Done
9:47:26 AM pashby@radusa.org [IMAP]  Uploading messages: To folder pashby@radusa.org/[Gmail]/Sent Mail
9:47:27 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Inbox
9:47:27 AM pashby@radusa.org [IMAP]  Uploading messages: Done
9:47:27 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Inbox
9:47:27 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:47:27 AM pashby@radusa.org [IMAP]  Downloading messages: For folder pashby@radusa.org/Inbox
9:47:27 AM pashby@radusa.org [IMAP]  Downloading messages: Done
9:47:30 AM pashby@radusa.org [IMAP]  Copying messages
9:47:30 AM pashby@radusa.org [IMAP]  Copying messages: From Inbox to ARCHIVE/NON UK COUNTRIES
9:47:30 AM pashby@radusa.org [IMAP]  Copying messages: Done
9:47:30 AM pashby@radusa.org [IMAP]  Synchronizing message flags: For folder pashby@radusa.org/Inbox
9:47:31 AM pashby@radusa.org [IMAP]  Synchronizing message flags: Done
9:49:10 AM pashby@radusa.org [IMAP]  Synchronizing message flags: For folder pashby@radusa.org/Inbox
9:49:10 AM pashby@radusa.org [IMAP]  Synchronizing message flags: Done
9:49:40 AM info@radusa.org [IMAP]  Synchronizing subfolders: For folder info@radusa.org/
9:49:40 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/
9:49:40 AM pashby@radusa.org [GData]  Synchronizing folder list
9:49:40 AM info@radusa.org [GData]  Synchronizing folder list
9:49:40 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:49:40 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/Inbox
9:49:40 AM pashby@radusa.org [GData]  Synchronizing folder list
9:49:40 AM info@radusa.org [GData]  Synchronizing folder list
9:49:40 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:49:40 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/Complaints
9:49:40 AM info@radusa.org [IMAP]  Synchronizing subfolders: Done
9:49:40 AM info@radusa.org [IMAP]  Synchronizing subfolders: For folder info@radusa.org/Inbox
9:49:40 AM pashby@radusa.org [GData]  Synchronizing folder ‘pashby@radusa.org/Contacts/’
9:49:40 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:49:40 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/[Gmail]
9:49:41 AM info@radusa.org [GData]  Synchronizing folder ‘info@radusa.org/Contacts/’
9:49:41 AM pashby@radusa.org [GData]  Synchronizing folder ‘pashby@radusa.org/Directory/’
9:49:41 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:49:41 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/[Gmail]/Trash
9:49:41 AM info@radusa.org [IMAP]  Synchronizing subfolders: Done
9:49:41 AM info@radusa.org [IMAP]  Synchronizing subfolders: For folder info@radusa.org/[Gmail]
9:49:41 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:49:41 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/Complaints/SS 2013
9:49:41 AM info@radusa.org [GData]  Synchronizing folder ‘info@radusa.org/Directory/’
9:49:41 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:49:41 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/ARCHIVE
9:49:41 AM info@radusa.org [IMAP]  Synchronizing subfolders: Done
9:49:41 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:49:41 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/Hotels
9:49:41 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/ARCHIVE
9:49:42 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:49:42 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Complaints
9:49:42 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Complaints
9:49:42 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Complaints
9:49:42 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:49:42 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Enterprises
9:49:43 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/Hotels
9:49:43 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/Hotels
9:49:43 AM info@radusa.org [IMAP]  Synchronizing messages: Done
9:49:43 AM info@radusa.org [IMAP]  Synchronizing subfolders: For folder info@radusa.org/Hotels
9:49:43 AM info@radusa.org [IMAP]  Synchronizing subfolders: Done
9:49:43 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/TRAVEL
9:49:43 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Enterprises
9:49:43 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Enterprises
9:49:43 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:49:43 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/Enterprises
9:49:43 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:49:43 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Genee 2015
9:49:44 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Genee 2015
9:49:44 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Genee 2015
9:49:44 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:49:44 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/Genee 2015
9:49:44 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:49:44 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Kineticflix
9:49:45 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Kineticflix
9:49:45 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Kineticflix
9:49:45 AM pashby@radusa.org [IMAP]  Synchronizing messages: Done
9:49:45 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: For folder pashby@radusa.org/Kineticflix
9:49:45 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/TRAVEL
9:49:45 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/TRAVEL
9:49:45 AM info@radusa.org [IMAP]  Synchronizing messages: Done
9:49:45 AM info@radusa.org [IMAP]  Synchronizing subfolders: For folder info@radusa.org/TRAVEL
9:49:45 AM pashby@radusa.org [IMAP]  Synchronizing subfolders: Done
9:49:45 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Inbox/TRAVEL
9:49:45 AM info@radusa.org [IMAP]  Synchronizing subfolders: Done
9:49:45 AM info@radusa.org [IMAP]  Synchronizing messages: For folder info@radusa.org/[Gmail]/All Mail
9:49:45 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Inbox/TRAVEL
9:49:45 AM pashby@radusa.org [IMAP]  Synchronizing messages: For folder pashby@radusa.org/Inbox/TRAVEL
9:49:45 AM

Hi, are you using any firewall/antivirus with mail protection software on your computer or in your network?

Thank you,
Paul.