Cannot run eM Client

[Tim_P]

I am running Windows 10 and eMClient will no longer start. I receive the following error:

The application database initialization failed due to the following error:
The network path was not found.

I have tried reinstalling eMClient. I also checked the user folder…\roaming\ and there is no entry for em client at all.

The profile path was setup to a network location that is no longer available. I can move data and all of that without a problem, but I don’t know how to get eM to start so that I can change the profile location.

[Tim_P]

Solved: The location of the database is:

HKCU\Software\EM Client
Key: DBLocation

Everywhere I looked online gave me the way to change it from the interface, this solves the problem from the registry.

[Gary]

For those who want to know how to do that, I previously gave the instructions here with pictures.

Error when loading database - can't install

Yeah, that is a real pain, but you can fix it using the Registry Editor. In Windows, click on Start and type regedit Select Registry Editor from the list. [image] Go to Computer\HKEY_CURRENT_USER\SOFTWARE\eM Client and by right-click on the DBLoaction entry, delete it. [image] Restart eM Client.