Cannot Receive or Send Emails...Operations Error?

Hey there,

For some reason I cannot receive or send emails. Whenever someone tries to send me an email, it bounces back. Upon opening EM Client, I always get an “Operations [IMAP] unable to upload message” box. I can’t delete anything from my inbox either. Help!

Hello Sophie,
please copy the error messages and the content of Tools>Operations>Log window here when it pops up. It will have more information about the problem and I’ll be able to assist you.
Also, please check which version of eM Client are you running in Help>About section.

Regards,
Olivia