Cannot log into eMClient account. Recorded password does NOT work.

Reloaded eMClient on HP Z420 after reloading Windows 10 Pro. Cannot log into eMClient account. Recorded password does NOT work. Tried fixes advertised here; NO GO. Need Tech Support to text my password to 808-561-4208. Gregory Patch

You can reset the credentials for a Pro License at http://www.emclient.com/reset-password