From about 12.30 yesterday lunchtime, my partner Laura has been unable to collect her emails on POP3 from her email provider (plus.net) using eM Client. She can see these emails on her Android phone but wants use POP3 to keep her messages on her own computer. She can send mail with no problems.
Plusnet think there’s nothing wrong at their end since she can see them on her phone. I also have eM Client which I use to collect my emails with no problems.
I give an extract from the operations log:
20:38:37 [email protected] POP3 Connecting: To [email protected]
20:38:40 [email protected] POP3 Connected: To [email protected]
20:38:40 [email protected] POP3 Listing messages: From [email protected]
20:38:40 [email protected] POP3 Downloading messages: From [email protected]
20:53:43 [email protected] [POP3] MailClient.Storage.Application.OperationException: Connection terminated prematurely
at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMailStream(Stream netStream, Int32 messageSize, Action1 reportProgress, CancellationToken cancellationToken) at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status) at MailClient.Commands.Command.Process(WorkerStatus status) EnqueuedStackTrace = at MailClient.Protocols.Pop3.Pop3Account.<>c__DisplayClass7_0.<ReceiveAsync>b__0() at MailClient.Protocols.Common.AccountBase.RunIfOnline(Action actionIfOnline, Action actionIfOffline) at MailClient.Protocols.Pop3.Pop3Account.ReceiveAsync(Action
1 receivedItem, Action`1 completed, CancellationToken cancellationToken)
at MailClient.Accounts.BindingAccountBase.Receive()
at MailClient.Accounts.AccountManager.ReceiveAllInternal(Boolean checkIncludeInGlobalOperations)
at MailClient.Accounts.AccountManager.SendAndReceiveAll(Boolean checkIncludeInGlobalOperations)
at MailClient.Accounts.DesktopAccountManager.timerSendAndReceive_Tick(Object sender, EventArgs e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, WM msg, IntPtr wparam, IntPtr lparam)
at Interop.User32.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.Interop.Mso.IMsoComponentManager.FPushMessageLoop(UIntPtr dwComponentID, msoloop uReason, Void* pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(msoloop reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(msoloop reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(ApplicationContext context)
at MailClient.Program.<>c.b__173_3()
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at MailClient.Common.UI.Forms.BaseForm.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, WM msg, IntPtr wparam, IntPtr lparam)
at Xilium.CefGlue.Interop.libcef.run_message_loop()
at MailClient.Program.Main(String[] args)
GUIStatus_Exception_Reported = True
Any ideas?
Thanks
Peter Oates