OS - Windows 2008 Server Enterprise (Terminal Server)
eM Client version 5.0.18025
I am trialing eM Client with a look to move all users in my company across from Thunderbird. I am experiencing an issue copying text from the body of received messages. I can copy the title and the sender’s email address but nothing from the body. I have no issues copying when composing new messages or from any other areas of eM Client. Currently if I need to copy from a received mail I have to click forward and then copy from the body of the new mail. Having read an answer on this forum to a similar issue I have tried looking at the settings in IE but am a bit at a loss why these would affect the copy and paste functionality unless this requires some Active X control or something odd like that. Currently I have security set to high for the Internet Zone so maybe I need to lower this level. I have no issues with copy and paste in IE itself. However, I have no problems on my Windows 7 machine.
Please try and help. My team would never forgive me if I introduced an email client without this sort of basic functionality working. Any insight you can offer would be greatly appreciated.
p.s. I tried setting security on IE to low but this made no difference. Seems to be a really odd issue which I hope you can help with.