Hi, can you please make a screenshot of the error message you’re seeing and send it with the logs to [email protected]?
Also what version of eM Client are you currently using?
Hi Eric, this topic is almost a year old, can you please be a bit more specific and describe the application’s behavior? What version of eM client are you currently using on your computer, can you please check the exact version number in Help > About?
What mail service are you using with eM Client, are you also using a Zimbra account as did Andy?
Hi again Eric, can you please make a screenshot of the error and submit it to us here on the forum?
Also, when the error occurs, please switch to the Log tab in Operations as well, copy the content of the log and submit it to us here on the forum with the screenshot.
I’m facing the same problem with a colleague. The following error message came out :
Translation : Fail to upload item The item has not been uploaded to the CalDAV server. Error : Conflict.
He then clicked on the “Skip the upload” button (the one in the middle), and the error message never came out again. Like Eric and Andy, we’re using Zimbra. Do you have any idea what this could be due to?
Hi Matthieu, thank you for reporting this, I believe this can be connected to an already updated calendar event/task item on the server, for example if a reminder was set and dismissed on another device, eM Client may have thrown out a task reminder on startup and since the reminder was already dismissed conflict may have been thrown.
In case this is a similar scenario you should be able to resolve the conflict by defining which event is more up to date, in case of an issue due to reminders, you should be able to resolve the issue by using any of the selected options for the current synchronization process.
What version of eM Client are you currently using on your computer, can you please check the exact release number in Help > About?
Hi again Matthieu, this unfortunately the case I’ve mentioned, this only occurs when in between synchronization processes as the calendar event synchronized with your mobile device and your computer both contain information about the reminder and run the reminder at the setup time, however if you dismiss the reminder on your mobile device the information are not immediately updated on your computer, as the sync is run once in X minutes based on your setup in the application settings.
Adjusting the time to minimum is however not recommended as this would mean eM Client would be resynchronizing your calendar each minute or less.
We’re currently working on improving the behavior for reminders in future releases, but it is unfortunately not possible to avoid using the current settings.
Hi Matthieu, if you’re aware that the conflict was thrown due to the reminder, you can use any of the options, as this should cause no issues to rewrite local/remote instance of the task.
Make sure to let us know if you come across any other issues or questions about the application, we’ll be happy to help.