Backup & Restore

Hello Users,
I need an older Email, of which a know it’s available in an older backup
Every time I try to restore this (or an even older) backup, I can see this an many other mails in my post box, but I can’t access them, because with the end of the restore process they disappear from the post box and are nowhere to find in any other spam, trash, archive or what ever folder.

Any solution would be very appreciated


There is a way to retrieve selected data from the backup:

  1. Disconnect the computer from the Internet. This is important!

  2. Go to Menu > Settings > General > Backup. Disable Periodic Backup if it is selected and click on OK.

  3. Make a backup using Menu > Backup, so we can come back to the current database later.

  4. Restore the old backup that has the data you want to retrieve.

  5. Export that data you need. You can do that using Menu > File > Export > Export email to eml files. You can select whole directory trees, so it is fairly easy to do.

  6. Restore the backup made in step 3.

  7. Reconnect to the Internet.

  8. Import the data from step 5 using Menu > File > Import > Email (eml).