Backup Failing

[Stephen_Currill]

My backup fails. I have the following report
System.UnauthorizedAccessException: Access to the path ‘C:\Users\swcur\Documents\eM Client for Microsoft Store\backup_202610311110.zip’ is denied.
at System.IO.FileSystem.DeleteFile(String fullPath)
at System.IO.File.Delete(String path)
at MailClient.Storage.Backup.BackupFilesCollection.RemoveOldBackups(Int32 preserveCount)
at MailClient.DbBackup.FormBackup.Backup(CancellationToken cancellationToken)
at MailClient.DbBackup.FormBackup.<>c__DisplayClass27_0.<MainForm_Load>b__0(Object a, DoWorkEventArgs b)
at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

Regards Stephen

[cyberzork]

@Stephen_Currill

Access to the path ‘C:\Users\swcur\Documents\eM Client for Microsoft Store\backup_202610311110.zip’ is denied

Looks like you have eM Client for Windows.

Go to “Menu / Settings / General / Backup” and make sure the backup location is set to your user profile eg: “C:\Users\Username\Documents\eM Client” and nothing on the end of it as in the example screenshot below.

[tearmyhairout]

Same problem here ever since last update, emailed EmClient but no reply, probably because I’m on the free version!
My backup details look the same as above.