In the past Emclient would correctly setup my Sogo-Mailserver with IMAP & SMTP & CalDav & CardDAV in one go. Just Email and Password and everything else would be automatic.
Now it simply assumes i have Office365 and fails the setup.
Of course i can manuall setup an Other Acount and get IMAP & SMTP but im missing Calendar and Contacts. Adding those 2 Accounts afterwards as extra accounts are certainly not the solution.
I wish the automatic account setup would recognize the service correctly like in the past, or at least enable CalDav & CardDAV for the Other Setup to Force EmClient to add everything in one go.
In Case its hard to correctly recognize a Sogo Email Server, why not add it as a option like Gmail, Outlook etc.-
SoGo is widely used in universities and companies all around the world to, so a button would be appropriate considering its importance in the market.
In the past Emclient would correctly setup my Sogo-Mailserver with IMAP & SMTP & CalDav & CardDAV in one go. Just Email and Password and everything else would be automatic.
Yes according to the below eM Client with SOGo link, it is supposed to automatically setup mail, calendar, contacts and tasks with the automatic account wizard as per the link below.
“eM Client with SOGo”
https://www.emclient.com/em-with-sogo
Now it simply assumes i have Office365 and fails the setup.
That could be then your account on the SOGo server has eg: possibly changed to an Office365 account. Have you contacted your server technical support to ask if their has been any changes their end, or asked if their has been any different login details to access your account from a mail client ?
As Googling that issue, some SOGo accounts have been eg: Migrated in the backend email hosting to to Microsoft Office365 / Exchange by the Server admins or IT admins, which then might need new login details when you run the automatic account wizard.
Now if there hasn’t been any changes at the server end, Then has this only stopped when you eg: upgraded eM Client to a later version ?
Also what version of eM Client do you have ? and do you have Windows or Mac and OS version ?.
No there has been no Migrations to Office365, the server is the same as before. I manage it and its a MailCow Server.
I have old accounts in EmClient that still work perfectly, but i cant setup a new account. Meaning, if i would delete an old account and set this one up fresh, it would also fail and just try to authenticate towards MS365.
autodiscover.reventor.eu CNAME → mail.domain.eu
autoconfig.reventor.eu CNAME → mail.domain.eu
So when setting up a @domain.eu email the DNS entries are certainly not sending EmClient to Microsoft, still it happens during account setup.
I cant say what version of EmClient introduced this behavior, but the one im using is 10.4.4867 (a1d5549) on Windows. So yes, this error must have been introduced with an EmClient update.
Ok suggest then if you have a current paid active Pro, Personal or Business version to contact offical support via going to the VIP support page and login and lodge a support ticket and “link this thread to your ticket” who can then investigate that for you.
ok i figured it out and fixed it.
The SSL certificate only covered the main server domain, not the autodiscover entries.
So when eM Client:
- Tries autodiscover.domain.eu → SSL handshake fails (cert mismatch)
- Falls through to Microsoft’s global autodiscover → gets 401
- Interprets 401 as “Exchange/M365 server” → shows M365 OAuth
Still, its a problem with how EmClient handels the autodiscovery. It shouldn’t just simply fall back to MS365, if somehting isn’t to its liking, but instead ask for manual confirmation.
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