Authentication Failed

eM Client V7.0.27943.0 working with a cox.net email address.  I have a a pop up that keeps coming up saying “Server Says [Authentication Failed]” HOWEVER I am still able to send AND receive emails. I have verified the correct port settings, and my password account name. How is it that the Authentication has failed, but I can still send and receive emails?  How can I get this popup to stop?

Hello Andy,
Can you please send me the log from the tab Log in the Operations window after the error appears again? Just select all with Ctrl+A, copy and paste it here. We will analyze the log and will advise further. Thank you.

9:39:03 AM Online state: changed to online due to NetworkAvailability
9:39:03 AM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
9:49:03 AM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
9:50:47 AM [email protected] [POP3]  Connecting: To [email protected]
9:50:48 AM [email protected] [POP3]  Connected: To [email protected]
9:50:49 AM [email protected] [POP3]  Downloading messages: From [email protected]
9:50:58 AM [email protected] [POP3]  Disconnected: From [email protected]
9:50:58 AM [email protected] [POP3]  Disconnected: Done
9:55:01 AM [email protected] [IMAP]  MailClient.Accounts.ConnectionException:
9:55:01 AM ()
9:55:01 AM    at MailClient.Protocols.Imap.ConnectionPoolEntry.Reconnect(CancellationToken cancellationToken)
9:55:01 AM    at MailClient.Protocols.Imap.ConnectionPoolEntry.Connect(CancellationToken cancellationToken)
9:55:01 AM    at MailClient.Protocols.Imap.ConnectionPool.AcquireConnection(Folder mailFolder, Boolean idle, Boolean forStore)
9:55:01 AM    at MailClient.Protocols.Imap.ConnectionContext…ctor(ImapAccount account)
9:55:01 AM    at MailClient.Protocols.Imap.Synchronizer.SynchronizeFoldersCommand.ExecuteInternal(WorkerStatus status)
9:55:01 AM    at MailClient.Protocols.Imap.Synchronizer.ImapCommand.Execute(WorkerStatus status)
9:55:01 AM    at MailClient.Commands.Command.Process(WorkerStatus status)
9:55:19 AM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
9:56:13 AM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
9:56:13 AM [email protected] [POP3]  Connecting: To [email protected]
9:56:14 AM [email protected] [POP3]  Connected: To [email protected]
9:56:15 AM [email protected] [POP3]  Downloading messages: From [email protected]
9:56:15 AM [email protected] [POP3]  Disconnected: From [email protected]
9:56:15 AM [email protected] [POP3]  Disconnected: Done
9:58:41 AM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
9:58:41 AM [email protected] [POP3]  Connecting: To [email protected]
9:58:42 AM [email protected] [POP3]  Connected: To [email protected]
9:58:44 AM [email protected] [POP3]  Downloading messages: From [email protected]
9:58:45 AM [email protected] [POP3]  Disconnected: From [email protected]
9:58:45 AM [email protected] [POP3]  Disconnected: Done
9:59:03 AM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
9:59:03 AM [email protected] [POP3]  Connecting: To [email protected]
9:59:04 AM [email protected] [POP3]  Connected: To [email protected]
9:59:04 AM [email protected] [POP3]  Downloading messages: From [email protected]
9:59:05 AM [email protected] [POP3]  Disconnected: From [email protected]
9:59:05 AM [email protected] [POP3]  Disconnected: Done
10:09:03 AM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
10:09:03 AM [email protected] [POP3]  Connecting: To [email protected]
10:09:04 AM [email protected] [POP3]  Connected: To [email protected]
10:09:09 AM [email protected] [POP3]  Downloading messages: From [email protected]
10:09:11 AM [email protected] [POP3]  Disconnected: From [email protected]
10:09:11 AM [email protected] [POP3]  Disconnected: Done
10:19:03 AM [email protected] [POP3]  Connecting: To [email protected]
10:19:04 AM [email protected] [POP3]  Connected: To [email protected]
10:19:05 AM [email protected] [POP3]  Downloading messages: From [email protected]
10:19:05 AM [email protected] [POP3]  Disconnected: From [email protected]
10:19:05 AM [email protected] [POP3]  Disconnected: Done
10:29:03 AM [email protected] [POP3]  Connecting: To [email protected]
10:29:04 AM [email protected] [POP3]  Connected: To [email protected]
10:29:05 AM [email protected] [POP3]  Downloading messages: From [email protected]
10:29:05 AM [email protected] [POP3]  Disconnected: From [email protected]
10:29:05 AM [email protected] [POP3]  Disconnected: Done
10:39:03 AM [email protected] [POP3]  Connecting: To [email protected]
10:39:04 AM [email protected] [POP3]  Connected: To [email protected]
10:39:06 AM [email protected] [POP3]  Downloading messages: From [email protected]
10:39:07 AM [email protected] [POP3]  Disconnected: From [email protected]
10:39:07 AM [email protected] [POP3]  Disconnected: Done
10:49:03 AM [email protected] [POP3]  Connecting: To [email protected]
10:49:04 AM [email protected] [POP3]  Connected: To [email protected]
10:49:06 AM [email protected] [POP3]  Downloading messages: From [email protected]
10:49:06 AM [email protected] [POP3]  Disconnected: From [email protected]
10:49:06 AM [email protected] [POP3]  Disconnected: Done
10:59:03 AM [email protected] [POP3]  Connecting: To [email protected]
10:59:04 AM [email protected] [POP3]  Connected: To [email protected]
10:59:05 AM [email protected] [POP3]  Downloading messages: From [email protected]
10:59:05 AM [email protected] [POP3]  Disconnected: From [email protected]
10:59:05 AM [email protected] [POP3]  Disconnected: Done
11:54:15 AM [email protected] [POP3]  Connecting: To [email protected]
11:54:16 AM [email protected] [POP3]  Connected: To [email protected]
11:54:17 AM [email protected] [POP3]  Downloading messages: From [email protected]
11:54:18 AM [email protected] [POP3]  Disconnected: From [email protected]
11:54:18 AM [email protected] [POP3]  Disconnected: Done
5:22:12 PM [email protected] [POP3]  Connecting: To [email protected]
5:22:13 PM Online state: changed to offline due to NetworkAvailability
5:22:26 PM Online state: changed to online due to NetworkAvailability
5:22:26 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
5:23:13 PM [email protected] [SMTP]  Connecting: To [email protected]
5:23:15 PM [email protected] [SMTP]  Connected: To [email protected]
5:23:15 PM [email protected] [SMTP]  Sending messages
5:23:17 PM [email protected] [SMTP]  Disconnected: From [email protected]
5:23:17 PM [email protected] [SMTP]  Disconnected: Done
5:26:32 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
5:26:32 PM [email protected] [POP3]  Connecting: To [email protected]
5:26:33 PM [email protected] [POP3]  Connected: To [email protected]
5:26:34 PM [email protected] [POP3]  Downloading messages: From [email protected]
5:26:36 PM [email protected] [POP3]  Disconnected: From [email protected]
5:26:36 PM [email protected] [POP3]  Disconnected: Done
5:32:12 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
5:32:12 PM [email protected] [POP3]  Connecting: To [email protected]
5:32:13 PM [email protected] [POP3]  Connected: To [email protected]
5:32:14 PM [email protected] [POP3]  Downloading messages: From [email protected]
5:32:14 PM [email protected] [POP3]  Disconnected: From [email protected]
5:32:14 PM [email protected] [POP3]  Disconnected: Done
5:42:12 PM [email protected] [POP3]  Connecting: To [email protected]
5:42:13 PM [email protected] [POP3]  Connected: To [email protected]
5:42:14 PM [email protected] [POP3]  Downloading messages: From [email protected]
5:42:14 PM [email protected] [POP3]  Disconnected: From [email protected]
5:42:14 PM [email protected] [POP3]  Disconnected: Done
5:52:12 PM [email protected] [POP3]  Connecting: To [email protected]
5:52:13 PM [email protected] [POP3]  Connected: To [email protected]
5:52:14 PM [email protected] [POP3]  Downloading messages: From [email protected]
5:52:14 PM [email protected] [POP3]  Disconnected: From [email protected]
5:52:14 PM [email protected] [POP3]  Disconnected: Done
6:02:12 PM [email protected] [POP3]  Connecting: To [email protected]
6:02:14 PM [email protected] [POP3]  Connected: To [email protected]
6:02:15 PM [email protected] [POP3]  Downloading messages: From [email protected]
6:02:15 PM [email protected] [POP3]  Disconnected: From [email protected]
6:02:15 PM [email protected] [POP3]  Disconnected: Done
6:12:12 PM [email protected] [POP3]  Connecting: To [email protected]
6:12:14 PM [email protected] [POP3]  Connected: To [email protected]
6:12:18 PM [email protected] [POP3]  Downloading messages: From [email protected]
6:12:18 PM [email protected] [POP3]  Disconnected: From [email protected]
6:12:18 PM [email protected] [POP3]  Disconnected: Done
6:22:12 PM [email protected] [POP3]  Connecting: To [email protected]
6:22:13 PM [email protected] [POP3]  Connected: To [email protected]
6:22:15 PM [email protected] [POP3]  Downloading messages: From [email protected]
6:22:16 PM [email protected] [POP3]  Disconnected: From [email protected]
6:22:16 PM [email protected] [POP3]  Disconnected: Done
6:32:12 PM [email protected] [POP3]  Connecting: To [email protected]
6:32:13 PM [email protected] [POP3]  Connected: To [email protected]
6:32:15 PM [email protected] [POP3]  Downloading messages: From [email protected]
6:32:15 PM [email protected] [POP3]  Disconnected: From [email protected]
6:32:15 PM [email protected] [POP3]  Disconnected: Done
4:18:30 AM [email protected] [POP3]  Connecting: To [email protected]
4:18:30 AM [email protected] [POP3]  MailClient.Accounts.SocketException: Error when receiving from account [email protected] : No such host is known
4:18:30 AM    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
4:18:30 AM    at MailClient.Commands.Command.Process(WorkerStatus status)
4:18:31 AM Online state: changed to offline due to NetworkAvailability
4:18:35 AM Online state: changed to online due to NetworkAvailability
4:18:35 AM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
11:54:08 AM [email protected] [POP3]  Connecting: To [email protected]
11:54:09 AM Online state: changed to offline due to NetworkAvailability
11:54:11 AM Online state: changed to online due to NetworkAvailability
11:54:11 AM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
3:14:21 AM [email protected] [POP3]  Connecting: To [email protected]
3:14:22 AM Online state: changed to offline due to NetworkAvailability
3:14:23 AM Online state: changed to online due to NetworkAvailability
3:14:23 AM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
3:24:21 AM [email protected] [POP3]  Connecting: To [email protected]
3:24:23 AM [email protected] [POP3]  Connected: To [email protected]
3:24:24 AM [email protected] [POP3]  Downloading messages: From [email protected]
3:24:43 AM [email protected] [POP3]  Disconnected: From [email protected]
3:24:43 AM [email protected] [POP3]  Disconnected: Done
3:34:21 AM [email protected] [POP3]  Connecting: To [email protected]
3:34:22 AM [email protected] [POP3]  Connected: To [email protected]
3:34:23 AM [email protected] [POP3]  Downloading messages: From [email protected]
3:34:23 AM [email protected] [POP3]  Disconnected: From [email protected]
3:34:23 AM [email protected] [POP3]  Disconnected: Done
3:44:21 AM [email protected] [POP3]  Connecting: To [email protected]
3:44:22 AM [email protected] [POP3]  Connected: To [email protected]
3:44:23 AM [email protected] [POP3]  Downloading messages: From [email protected]
3:44:23 AM [email protected] [POP3]  Disconnected: From [email protected]
3:44:23 AM [email protected] [POP3]  Disconnected: Done
3:54:21 AM [email protected] [POP3]  Connecting: To [email protected]
3:54:22 AM [email protected] [POP3]  Connected: To [email protected]
3:54:23 AM [email protected] [POP3]  Downloading messages: From [email protected]
3:54:23 AM [email protected] [POP3]  Disconnected: From [email protected]
3:54:23 AM [email protected] [POP3]  Disconnected: Done
11:54:08 AM [email protected] [POP3]  Connecting: To [email protected]
11:54:09 AM Online state: changed to offline due to NetworkAvailability
11:54:13 AM Online state: changed to online due to NetworkAvailability
11:54:13 AM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
5:49:04 PM [email protected] [POP3]  Connecting: To [email protected]
5:49:05 PM Online state: changed to offline due to NetworkAvailability
5:49:12 PM Online state: changed to online due to NetworkAvailability
5:49:12 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
5:49:52 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
5:49:52 PM [email protected] [POP3]  Connecting: To [email protected]
5:49:53 PM [email protected] [POP3]  Connected: To [email protected]
5:49:54 PM [email protected] [POP3]  Downloading messages: From [email protected]
5:50:02 PM [email protected] [POP3]  Disconnected: From [email protected]
5:50:02 PM [email protected] [POP3]  Disconnected: Done
5:50:51 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
5:50:51 PM [email protected] [POP3]  Connecting: To [email protected]
5:50:52 PM [email protected] [POP3]  Connected: To [email protected]
5:50:53 PM [email protected] [POP3]  Downloading messages: From [email protected]
5:50:53 PM [email protected] [POP3]  Disconnected: From [email protected]
5:50:53 PM [email protected] [POP3]  Disconnected: Done
5:53:20 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
5:53:20 PM [email protected] [POP3]  Connecting: To [email protected]
5:53:21 PM [email protected] [POP3]  Connected: To [email protected]
5:53:22 PM [email protected] [POP3]  Downloading messages: From [email protected]
5:53:22 PM [email protected] [POP3]  Disconnected: From [email protected]
5:53:22 PM [email protected] [POP3]  Disconnected: Done
5:54:40 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
5:54:40 PM [email protected] [POP3]  Connecting: To [email protected]
5:54:41 PM [email protected] [POP3]  Connected: To [email protected]
5:54:42 PM [email protected] [POP3]  Downloading messages: From [email protected]
5:54:42 PM [email protected] [POP3]  Disconnected: From [email protected]
5:54:42 PM [email protected] [POP3]  Disconnected: Done
5:55:52 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
5:55:52 PM [email protected] [POP3]  Connecting: To [email protected]
5:55:53 PM [email protected] [POP3]  Connected: To [email protected]
5:55:54 PM [email protected] [POP3]  Downloading messages: From [email protected]
5:55:54 PM [email protected] [POP3]  Disconnected: From [email protected]
5:55:54 PM [email protected] [POP3]  Disconnected: Done
5:56:05 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
5:56:05 PM [email protected] [POP3]  Connecting: To [email protected]
5:56:06 PM [email protected] [POP3]  Connected: To [email protected]
5:56:07 PM [email protected] [POP3]  Downloading messages: From [email protected]
5:56:07 PM [email protected] [POP3]  Disconnected: From [email protected]
5:56:07 PM [email protected] [POP3]  Disconnected: Done
5:59:04 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
5:59:04 PM [email protected] [POP3]  Connecting: To [email protected]
5:59:05 PM [email protected] [POP3]  Connected: To [email protected]
5:59:06 PM [email protected] [POP3]  Downloading messages: From [email protected]
5:59:06 PM [email protected] [POP3]  Disconnected: From [email protected]
5:59:06 PM [email protected] [POP3]  Disconnected: Done
6:09:04 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
6:09:04 PM [email protected] [POP3]  Connecting: To [email protected]
6:09:05 PM [email protected] [POP3]  Connected: To [email protected]
6:09:11 PM [email protected] [POP3]  Downloading messages: From [email protected]
6:09:12 PM [email protected] [POP3]  Disconnected: From [email protected]
6:09:12 PM [email protected] [POP3]  Disconnected: Done
6:15:33 PM [email protected] [IMAP]  MailClient.Accounts.ConnectionException:
6:15:33 PM ()
6:15:33 PM    at MailClient.Protocols.Imap.ConnectionPoolEntry.Reconnect(CancellationToken cancellationToken)
6:15:33 PM    at MailClient.Protocols.Imap.ConnectionPoolEntry.Connect(CancellationToken cancellationToken)
6:15:33 PM    at MailClient.Protocols.Imap.ConnectionPool.AcquireConnection(Folder mailFolder, Boolean idle, Boolean forStore)
6:15:33 PM    at MailClient.Protocols.Imap.ConnectionContext…ctor(ImapAccount account)
6:15:33 PM    at MailClient.Protocols.Imap.Synchronizer.SynchronizeFoldersCommand.ExecuteInternal(WorkerStatus status)
6:15:33 PM    at MailClient.Protocols.Imap.Synchronizer.ImapCommand.Execute(WorkerStatus status)
6:15:33 PM    at MailClient.Commands.Command.Process(WorkerStatus status)
6:15:36 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
6:15:36 PM [email protected] [POP3]  Connecting: To [email protected]
6:15:37 PM [email protected] [POP3]  Connected: To [email protected]
6:15:39 PM [email protected] [POP3]  Downloading messages: From [email protected]
6:15:39 PM [email protected] [POP3]  Disconnected: From [email protected]
6:15:39 PM [email protected] [POP3]  Disconnected: Done
6:19:04 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
6:19:04 PM [email protected] [POP3]  Connecting: To [email protected]
6:19:18 PM [email protected] [POP3]  Connected: To [email protected]
6:19:19 PM [email protected] [POP3]  Downloading messages: From [email protected]
6:19:19 PM [email protected] [POP3]  Disconnected: From [email protected]
6:19:19 PM [email protected] [POP3]  Disconnected: Done
6:29:04 PM [email protected] [POP3]  Connecting: To [email protected]
6:29:05 PM [email protected] [POP3]  Connected: To [email protected]
6:29:06 PM [email protected] [POP3]  Downloading messages: From [email protected]
6:29:07 PM [email protected] [POP3]  Disconnected: From [email protected]
6:29:07 PM [email protected] [POP3]  Disconnected: Done
6:39:04 PM [email protected] [POP3]  Connecting: To [email protected]
6:39:05 PM [email protected] [POP3]  Connected: To [email protected]
6:39:06 PM [email protected] [POP3]  Downloading messages: From [email protected]
6:39:06 PM [email protected] [POP3]  Disconnected: From [email protected]
6:39:06 PM [email protected] [POP3]  Disconnected: Done
6:49:04 PM [email protected] [POP3]  Connecting: To [email protected]
6:49:05 PM [email protected] [POP3]  Connected: To [email protected]
6:49:06 PM [email protected] [POP3]  Downloading messages: From [email protected]
6:49:07 PM [email protected] [POP3]  Disconnected: From [email protected]
6:49:07 PM [email protected] [POP3]  Disconnected: Done
6:59:04 PM [email protected] [POP3]  Connecting: To [email protected]
6:59:05 PM [email protected] [POP3]  Connected: To [email protected]
6:59:06 PM [email protected] [POP3]  Downloading messages: From [email protected]
6:59:06 PM [email protected] [POP3]  Disconnected: From [email protected]
6:59:06 PM [email protected] [POP3]  Disconnected: Done
7:09:04 PM [email protected] [POP3]  Connecting: To [email protected]
7:09:06 PM [email protected] [POP3]  Connected: To [email protected]
7:09:11 PM [email protected] [POP3]  Downloading messages: From [email protected]
7:09:11 PM [email protected] [POP3]  Disconnected: From [email protected]
7:09:11 PM [email protected] [POP3]  Disconnected: Done
7:38:58 PM [email protected] [POP3]  Connecting: To [email protected]
7:39:00 PM [email protected] [POP3]  Connected: To [email protected]
7:39:01 PM [email protected] [POP3]  Downloading messages: From [email protected]
7:39:01 PM [email protected] [POP3]  Disconnected: From [email protected]
7:39:01 PM [email protected] [POP3]  Disconnected: Done
7:48:58 PM [email protected] [POP3]  Connecting: To [email protected]
7:48:59 PM [email protected] [POP3]  Connected: To [email protected]
7:49:00 PM [email protected] [POP3]  Downloading messages: From [email protected]
7:49:00 PM [email protected] [POP3]  Disconnected: From [email protected]
7:49:00 PM [email protected] [POP3]  Disconnected: Done
7:58:58 PM [email protected] [POP3]  Connecting: To [email protected]
7:58:59 PM [email protected] [POP3]  Connected: To [email protected]
7:59:01 PM [email protected] [POP3]  Downloading messages: From [email protected]
7:59:01 PM [email protected] [POP3]  Disconnected: From [email protected]
7:59:01 PM [email protected] [POP3]  Disconnected: Done
8:08:58 PM [email protected] [POP3]  Connecting: To [email protected]
8:08:59 PM [email protected] [POP3]  Connected: To [email protected]
8:09:05 PM [email protected] [POP3]  Downloading messages: From [email protected]
8:09:05 PM [email protected] [POP3]  Disconnected: From [email protected]
8:09:05 PM [email protected] [POP3]  Disconnected: Done
8:18:58 PM [email protected] [POP3]  Connecting: To [email protected]
8:18:59 PM [email protected] [POP3]  Connected: To [email protected]
8:19:03 PM [email protected] [POP3]  Downloading messages: From [email protected]
8:19:03 PM [email protected] [POP3]  Disconnected: From [email protected]
8:19:03 PM [email protected] [POP3]  Disconnected: Done
8:28:58 PM [email protected] [POP3]  Connecting: To [email protected]
8:28:59 PM [email protected] [POP3]  Connected: To [email protected]
8:29:01 PM [email protected] [POP3]  Downloading messages: From [email protected]
8:29:01 PM [email protected] [POP3]  Disconnected: From [email protected]
8:29:01 PM [email protected] [POP3]  Disconnected: Done
8:38:58 PM [email protected] [POP3]  Connecting: To [email protected]
8:38:59 PM [email protected] [POP3]  Connected: To [email protected]
8:39:01 PM [email protected] [POP3]  Downloading messages: From [email protected]
8:39:02 PM [email protected] [POP3]  Disconnected: From [email protected]
8:39:02 PM [email protected] [POP3]  Disconnected: Done
8:48:58 PM [email protected] [POP3]  Connecting: To [email protected]
8:48:59 PM [email protected] [POP3]  Connected: To [email protected]
8:49:02 PM [email protected] [POP3]  Downloading messages: From [email protected]
8:49:02 PM [email protected] [POP3]  Disconnected: From [email protected]
8:49:02 PM [email protected] [POP3]  Disconnected: Done
8:58:58 PM [email protected] [POP3]  Connecting: To [email protected]
8:58:59 PM [email protected] [POP3]  Connected: To [email protected]
8:59:04 PM [email protected] [POP3]  Downloading messages: From [email protected]
8:59:04 PM [email protected] [POP3]  Disconnected: From [email protected]
8:59:04 PM [email protected] [POP3]  Disconnected: Done
9:08:58 PM [email protected] [POP3]  Connecting: To [email protected]
9:09:29 PM [email protected] [POP3]  MailClient.Accounts.SocketException: Connection failed due to the following reason:
9:09:29 PM     “Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.”
9:09:29 PM    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Connect(WorkerStatus status)
9:09:29 PM    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
9:09:29 PM    at MailClient.Commands.Command.Process(WorkerStatus status)
9:18:58 PM [email protected] [POP3]  Connecting: To [email protected]
9:18:59 PM [email protected] [POP3]  Connected: To [email protected]
9:19:02 PM [email protected] [POP3]  Downloading messages: From [email protected]
9:19:02 PM [email protected] [POP3]  Disconnected: From [email protected]
9:19:02 PM [email protected] [POP3]  Disconnected: Done
9:28:58 PM [email protected] [POP3]  Connecting: To [email protected]
9:28:59 PM [email protected] [POP3]  Connected: To [email protected]
9:29:00 PM [email protected] [POP3]  Downloading messages: From [email protected]
9:29:00 PM [email protected] [POP3]  Disconnected: From [email protected]
9:29:00 PM [email protected] [POP3]  Disconnected: Done
5:29:47 AM [email protected] [POP3]  Connecting: To [email protected]
5:29:48 AM Online state: changed to offline due to NetworkAvailability
5:29:49 AM Online state: changed to online due to NetworkAvailability
5:29:49 AM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
11:54:08 AM [email protected] [POP3]  Connecting: To [email protected]
11:54:09 AM Online state: changed to offline due to NetworkAvailability
11:54:10 AM Online state: changed to online due to NetworkAvailability
11:54:10 AM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
5:02:01 PM [email protected] [POP3]  Connecting: To [email protected]
5:02:01 PM [email protected] [POP3]  MailClient.Accounts.SocketException: Error when receiving from account [email protected] : No such host is known
5:02:01 PM    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
5:02:01 PM    at MailClient.Commands.Command.Process(WorkerStatus status)
5:02:02 PM Online state: changed to offline due to NetworkAvailability
5:02:04 PM Online state: changed to online due to NetworkAvailability
5:02:04 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
5:04:59 PM [email protected] [IMAP]  Synchronizing subfolders: For folder [email protected]/
5:04:59 PM [email protected] [POP3]  Connecting: To [email protected]
5:05:02 PM [email protected] [POP3]  Connected: To [email protected]
5:05:04 PM [email protected] [POP3]  Downloading messages: From [email protected]
5:05:15 PM [email protected] [POP3]  Disconnected: From [email protected]
5:05:15 PM [email protected] [POP3]  Disconnected: Done

Hello,
according to this log you have the same mail account set up twice, once with POP mail protocol and once with IMAP.
could you provide me with the settings of these mail accounts? Screenshot the POP and IMAP tabs in Menu>Tools>Accounts section.
Please send them to [email protected]
Also add a link to this forum thread to the body of the message.

Regards,
Olivia