Authentication Failed

eM Client V7.0.27943.0 working with a cox.net email address.  I have a a pop up that keeps coming up saying “Server Says [Authentication Failed]” HOWEVER I am still able to send AND receive emails. I have verified the correct port settings, and my password account name. How is it that the Authentication has failed, but I can still send and receive emails?  How can I get this popup to stop?

Hello Andy,
Can you please send me the log from the tab Log in the Operations window after the error appears again? Just select all with Ctrl+A, copy and paste it here. We will analyze the log and will advise further. Thank you.

9:39:03 AM Online state: changed to online due to NetworkAvailability
9:39:03 AM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
9:49:03 AM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
9:50:47 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
9:50:48 AM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
9:50:49 AM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
9:50:58 AM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
9:50:58 AM frankfurt9882@cox.net [POP3]  Disconnected: Done
9:55:01 AM frankfurt9882@cox.net [IMAP]  MailClient.Accounts.ConnectionException:
9:55:01 AM ()
9:55:01 AM    at MailClient.Protocols.Imap.ConnectionPoolEntry.Reconnect(CancellationToken cancellationToken)
9:55:01 AM    at MailClient.Protocols.Imap.ConnectionPoolEntry.Connect(CancellationToken cancellationToken)
9:55:01 AM    at MailClient.Protocols.Imap.ConnectionPool.AcquireConnection(Folder mailFolder, Boolean idle, Boolean forStore)
9:55:01 AM    at MailClient.Protocols.Imap.ConnectionContext…ctor(ImapAccount account)
9:55:01 AM    at MailClient.Protocols.Imap.Synchronizer.SynchronizeFoldersCommand.ExecuteInternal(WorkerStatus status)
9:55:01 AM    at MailClient.Protocols.Imap.Synchronizer.ImapCommand.Execute(WorkerStatus status)
9:55:01 AM    at MailClient.Commands.Command.Process(WorkerStatus status)
9:55:19 AM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
9:56:13 AM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
9:56:13 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
9:56:14 AM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
9:56:15 AM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
9:56:15 AM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
9:56:15 AM frankfurt9882@cox.net [POP3]  Disconnected: Done
9:58:41 AM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
9:58:41 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
9:58:42 AM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
9:58:44 AM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
9:58:45 AM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
9:58:45 AM frankfurt9882@cox.net [POP3]  Disconnected: Done
9:59:03 AM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
9:59:03 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
9:59:04 AM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
9:59:04 AM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
9:59:05 AM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
9:59:05 AM frankfurt9882@cox.net [POP3]  Disconnected: Done
10:09:03 AM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
10:09:03 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
10:09:04 AM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
10:09:09 AM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
10:09:11 AM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
10:09:11 AM frankfurt9882@cox.net [POP3]  Disconnected: Done
10:19:03 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
10:19:04 AM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
10:19:05 AM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
10:19:05 AM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
10:19:05 AM frankfurt9882@cox.net [POP3]  Disconnected: Done
10:29:03 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
10:29:04 AM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
10:29:05 AM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
10:29:05 AM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
10:29:05 AM frankfurt9882@cox.net [POP3]  Disconnected: Done
10:39:03 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
10:39:04 AM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
10:39:06 AM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
10:39:07 AM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
10:39:07 AM frankfurt9882@cox.net [POP3]  Disconnected: Done
10:49:03 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
10:49:04 AM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
10:49:06 AM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
10:49:06 AM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
10:49:06 AM frankfurt9882@cox.net [POP3]  Disconnected: Done
10:59:03 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
10:59:04 AM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
10:59:05 AM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
10:59:05 AM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
10:59:05 AM frankfurt9882@cox.net [POP3]  Disconnected: Done
11:54:15 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
11:54:16 AM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
11:54:17 AM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
11:54:18 AM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
11:54:18 AM frankfurt9882@cox.net [POP3]  Disconnected: Done
5:22:12 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
5:22:13 PM Online state: changed to offline due to NetworkAvailability
5:22:26 PM Online state: changed to online due to NetworkAvailability
5:22:26 PM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
5:23:13 PM frankfurt9882@cox.net [SMTP]  Connecting: To frankfurt9882@cox.net
5:23:15 PM frankfurt9882@cox.net [SMTP]  Connected: To frankfurt9882@cox.net
5:23:15 PM frankfurt9882@cox.net [SMTP]  Sending messages
5:23:17 PM frankfurt9882@cox.net [SMTP]  Disconnected: From frankfurt9882@cox.net
5:23:17 PM frankfurt9882@cox.net [SMTP]  Disconnected: Done
5:26:32 PM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
5:26:32 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
5:26:33 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
5:26:34 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
5:26:36 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
5:26:36 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
5:32:12 PM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
5:32:12 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
5:32:13 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
5:32:14 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
5:32:14 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
5:32:14 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
5:42:12 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
5:42:13 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
5:42:14 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
5:42:14 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
5:42:14 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
5:52:12 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
5:52:13 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
5:52:14 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
5:52:14 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
5:52:14 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
6:02:12 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
6:02:14 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
6:02:15 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
6:02:15 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
6:02:15 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
6:12:12 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
6:12:14 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
6:12:18 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
6:12:18 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
6:12:18 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
6:22:12 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
6:22:13 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
6:22:15 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
6:22:16 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
6:22:16 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
6:32:12 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
6:32:13 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
6:32:15 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
6:32:15 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
6:32:15 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
4:18:30 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
4:18:30 AM frankfurt9882@cox.net [POP3]  MailClient.Accounts.SocketException: Error when receiving from account frankfurt9882@cox.net : No such host is known
4:18:30 AM    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
4:18:30 AM    at MailClient.Commands.Command.Process(WorkerStatus status)
4:18:31 AM Online state: changed to offline due to NetworkAvailability
4:18:35 AM Online state: changed to online due to NetworkAvailability
4:18:35 AM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
11:54:08 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
11:54:09 AM Online state: changed to offline due to NetworkAvailability
11:54:11 AM Online state: changed to online due to NetworkAvailability
11:54:11 AM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
3:14:21 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
3:14:22 AM Online state: changed to offline due to NetworkAvailability
3:14:23 AM Online state: changed to online due to NetworkAvailability
3:14:23 AM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
3:24:21 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
3:24:23 AM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
3:24:24 AM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
3:24:43 AM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
3:24:43 AM frankfurt9882@cox.net [POP3]  Disconnected: Done
3:34:21 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
3:34:22 AM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
3:34:23 AM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
3:34:23 AM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
3:34:23 AM frankfurt9882@cox.net [POP3]  Disconnected: Done
3:44:21 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
3:44:22 AM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
3:44:23 AM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
3:44:23 AM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
3:44:23 AM frankfurt9882@cox.net [POP3]  Disconnected: Done
3:54:21 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
3:54:22 AM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
3:54:23 AM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
3:54:23 AM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
3:54:23 AM frankfurt9882@cox.net [POP3]  Disconnected: Done
11:54:08 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
11:54:09 AM Online state: changed to offline due to NetworkAvailability
11:54:13 AM Online state: changed to online due to NetworkAvailability
11:54:13 AM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
5:49:04 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
5:49:05 PM Online state: changed to offline due to NetworkAvailability
5:49:12 PM Online state: changed to online due to NetworkAvailability
5:49:12 PM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
5:49:52 PM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
5:49:52 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
5:49:53 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
5:49:54 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
5:50:02 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
5:50:02 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
5:50:51 PM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
5:50:51 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
5:50:52 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
5:50:53 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
5:50:53 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
5:50:53 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
5:53:20 PM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
5:53:20 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
5:53:21 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
5:53:22 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
5:53:22 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
5:53:22 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
5:54:40 PM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
5:54:40 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
5:54:41 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
5:54:42 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
5:54:42 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
5:54:42 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
5:55:52 PM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
5:55:52 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
5:55:53 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
5:55:54 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
5:55:54 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
5:55:54 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
5:56:05 PM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
5:56:05 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
5:56:06 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
5:56:07 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
5:56:07 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
5:56:07 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
5:59:04 PM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
5:59:04 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
5:59:05 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
5:59:06 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
5:59:06 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
5:59:06 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
6:09:04 PM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
6:09:04 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
6:09:05 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
6:09:11 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
6:09:12 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
6:09:12 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
6:15:33 PM frankfurt9882@cox.net [IMAP]  MailClient.Accounts.ConnectionException:
6:15:33 PM ()
6:15:33 PM    at MailClient.Protocols.Imap.ConnectionPoolEntry.Reconnect(CancellationToken cancellationToken)
6:15:33 PM    at MailClient.Protocols.Imap.ConnectionPoolEntry.Connect(CancellationToken cancellationToken)
6:15:33 PM    at MailClient.Protocols.Imap.ConnectionPool.AcquireConnection(Folder mailFolder, Boolean idle, Boolean forStore)
6:15:33 PM    at MailClient.Protocols.Imap.ConnectionContext…ctor(ImapAccount account)
6:15:33 PM    at MailClient.Protocols.Imap.Synchronizer.SynchronizeFoldersCommand.ExecuteInternal(WorkerStatus status)
6:15:33 PM    at MailClient.Protocols.Imap.Synchronizer.ImapCommand.Execute(WorkerStatus status)
6:15:33 PM    at MailClient.Commands.Command.Process(WorkerStatus status)
6:15:36 PM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
6:15:36 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
6:15:37 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
6:15:39 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
6:15:39 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
6:15:39 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
6:19:04 PM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
6:19:04 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
6:19:18 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
6:19:19 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
6:19:19 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
6:19:19 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
6:29:04 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
6:29:05 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
6:29:06 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
6:29:07 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
6:29:07 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
6:39:04 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
6:39:05 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
6:39:06 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
6:39:06 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
6:39:06 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
6:49:04 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
6:49:05 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
6:49:06 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
6:49:07 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
6:49:07 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
6:59:04 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
6:59:05 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
6:59:06 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
6:59:06 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
6:59:06 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
7:09:04 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
7:09:06 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
7:09:11 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
7:09:11 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
7:09:11 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
7:38:58 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
7:39:00 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
7:39:01 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
7:39:01 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
7:39:01 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
7:48:58 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
7:48:59 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
7:49:00 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
7:49:00 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
7:49:00 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
7:58:58 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
7:58:59 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
7:59:01 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
7:59:01 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
7:59:01 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
8:08:58 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
8:08:59 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
8:09:05 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
8:09:05 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
8:09:05 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
8:18:58 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
8:18:59 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
8:19:03 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
8:19:03 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
8:19:03 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
8:28:58 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
8:28:59 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
8:29:01 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
8:29:01 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
8:29:01 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
8:38:58 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
8:38:59 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
8:39:01 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
8:39:02 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
8:39:02 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
8:48:58 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
8:48:59 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
8:49:02 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
8:49:02 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
8:49:02 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
8:58:58 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
8:58:59 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
8:59:04 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
8:59:04 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
8:59:04 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
9:08:58 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
9:09:29 PM frankfurt9882@cox.net [POP3]  MailClient.Accounts.SocketException: Connection failed due to the following reason:
9:09:29 PM     “Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.”
9:09:29 PM    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Connect(WorkerStatus status)
9:09:29 PM    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
9:09:29 PM    at MailClient.Commands.Command.Process(WorkerStatus status)
9:18:58 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
9:18:59 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
9:19:02 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
9:19:02 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
9:19:02 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
9:28:58 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
9:28:59 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
9:29:00 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
9:29:00 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
9:29:00 PM frankfurt9882@cox.net [POP3]  Disconnected: Done
5:29:47 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
5:29:48 AM Online state: changed to offline due to NetworkAvailability
5:29:49 AM Online state: changed to online due to NetworkAvailability
5:29:49 AM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
11:54:08 AM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
11:54:09 AM Online state: changed to offline due to NetworkAvailability
11:54:10 AM Online state: changed to online due to NetworkAvailability
11:54:10 AM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
5:02:01 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
5:02:01 PM frankfurt9882@cox.net [POP3]  MailClient.Accounts.SocketException: Error when receiving from account frankfurt9882@cox.net : No such host is known
5:02:01 PM    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
5:02:01 PM    at MailClient.Commands.Command.Process(WorkerStatus status)
5:02:02 PM Online state: changed to offline due to NetworkAvailability
5:02:04 PM Online state: changed to online due to NetworkAvailability
5:02:04 PM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
5:04:59 PM frankfurt9882@cox.net [IMAP]  Synchronizing subfolders: For folder frankfurt9882@cox.net/
5:04:59 PM frankfurt9882@cox.net [POP3]  Connecting: To frankfurt9882@cox.net
5:05:02 PM frankfurt9882@cox.net [POP3]  Connected: To frankfurt9882@cox.net
5:05:04 PM frankfurt9882@cox.net [POP3]  Downloading messages: From frankfurt9882@cox.net
5:05:15 PM frankfurt9882@cox.net [POP3]  Disconnected: From frankfurt9882@cox.net
5:05:15 PM frankfurt9882@cox.net [POP3]  Disconnected: Done

Hello,
according to this log you have the same mail account set up twice, once with POP mail protocol and once with IMAP.
could you provide me with the settings of these mail accounts? Screenshot the POP and IMAP tabs in Menu>Tools>Accounts section.
Please send them to rust@emclient.com
Also add a link to this forum thread to the body of the message.

Regards,
Olivia