Authentication Failed - Exchange

Hi Paul,


I saw a similar post that you responded to and wanted to see if you can help me out. When I enter my user name, e-mail address, and password to do a first time set up of emClient, it gives me the message “The server was found, but authentication failed. Check the e-mail address and password”.  Although I am using Outlook 2010, it is configured to pull mail from a webmail account (Exchange Proxy Server). Authentication method is NTLM Authentication. Can you help me get this configured properly?




Hi Bryan, eM Client does not support proxy authentication, only when using Windows Credentials. That might be causing the issue, can you try to setup your account without using proxy settings?

Thank you,