eM Client went from February 11th until today, March 3rd, unable to receive email from att.net. I also have a gmail account set up in eM Client and it has worked fine.
Att.net has been my primary e-mail account for a long long time. It’s a good thing I’m retired because most of what I received today is junk. Does anyone have a clue as to why att.net and eM Client behave this way. Thanks.
If your Att.net account just suddenly stopped and you haven’t changed anything in eM Client accounts on your Gmail account works ok, then that sounds like some eg: external problem with Att.net server.
I would first suggest to contact Att.net technical support via phone or website to see if they are experiencing any problems logging in with mail clients as could be an eg: Att.net outage.
Also check with them incase they have changed mail settings recently for your mailbox.
Also check if you can still login to your Att.net webmail via a browser to make sure your mailbox is still active.
If there is no outages or technical problems at Att.net and you can login ok to your Att.net webmail, then click the dropdown on the right of Refresh and click “Show Operations” and click the Log Tab and look for any obvious Att.net error messages and paste them in this thread and we might then be able to see whats wrong. Blank out anything personal in the error messages.
Also go to “Menu / Accounts” and update what your Incoming Server Address, Server Port and Security Policy is so we can check if there is any obvious errors.
Lastly update what eM Client version you have and also if you have Windows or Mac & what OS version you have.