Application won't open / crashes

Chas · October 24, 2014, 9:49am

Almost every time I am opening EmC at the moment, it is doing its database verification thing and also displaying a dialog box that says an error has occured and the application will be terminated. Which it does. I can’t get to my emails … help!

Chas · October 24, 2014, 9:51am

BTW, this has only started since the last W7 update

Paul_Technical_Suppo · October 24, 2014, 10:08am

Hi Chas, after the application crashes, is there an error report window displayed? If so, can you please click on the “Show error” button and post the error here on the forum?

Thank you,
Paul.

Chas · October 24, 2014, 10:49am

Hi Paul, here it is:

eM Client (6.0.21040.0)
Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 4.0.30319.18444
The following error has occurred:
System.Data.SQLite.SQLiteException (0x80004005): SQL logic error or missing database
SQL logic error or missing database
   at System.Data.SQLite.SQLite3.Reset(SQLiteStatement stmt)
   at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)
   at System.Data.SQLite.SQLiteDataReader.NextResult()
   at System.Data.SQLite.SQLiteDataReader…ctor(SQLiteCommand cmd, CommandBehavior behave)
   at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
   at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()
   at System.Data.SQLite.SQLiteTransaction.Commit()
   at MailClient.Storage.Data.SQLite.DbRepository1.Add[ST](Object senderContext, IEnumerable1 items, Action1 storeCallback)    at MailClient.Storage.Data.SQLite.DbRepository1.Add[ST](Object senderContext, IEnumerable1 items)    at MailClient.Storage.Application.ItemCollection2.AddRange(IEnumerable1 items)    at MailClient.Accounts.MailAccount.ReceiveCommand.receiveAccount\_receivedItem(Object sender, ItemEventArgs1 items)
   at MailClient.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
   at MailClient.Commands.Command.Process(WorkerStatus status)
   at MailClient.Commands.SynchronizationQueue.ThreadWorker(Object threadData)
   at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ThreadHelper.ThreadStart(Object obj)

" rel=“nofollow” target="_blank">http://emclient.com/ns/report">;

eM Client
6.0.21040.0

false

Microsoft Windows NT 6.1.7601 Service Pack 1
4.0.30319.18444

System.Data.SQLite.SQLiteException
SQL logic error or missing database
SQL logic error or missing database
System.Data.SQLite

System.Data.SQLite.dll
100663598
System.Data.SQLite
System.Data.SQLite.SQLite3
Reset

System.Data.SQLite
System.Data.SQLite.SQLiteStatement
stmt

83
29af2

System.Data.SQLite.dll
100663597
System.Data.SQLite
System.Data.SQLite.SQLite3
Step

System.Data.SQLite
System.Data.SQLite.SQLiteStatement
stmt

3c
bb

System.Data.SQLite.dll
100663982
System.Data.SQLite
System.Data.SQLite.SQLiteDataReader
NextResult

12f
150

System.Data.SQLite.dll
100663943
System.Data.SQLite
System.Data.SQLite.SQLiteDataReader
.ctor

System.Data.SQLite
System.Data.SQLite.SQLiteCommand
cmd

System.Data
System.Data.CommandBehavior
behave

5d
71

System.Data.SQLite.dll
100663757
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
ExecuteReader

System.Data
System.Data.CommandBehavior
behavior

c
26

System.Data.SQLite.dll
100663760
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
ExecuteNonQuery

6
21

System.Data.SQLite.dll
100664213
System.Data.SQLite
System.Data.SQLite.SQLiteTransaction
Commit

34
67

MailClient.exe
100670284
MailClient
MailClient.Storage.Data.SQLite.DbRepository1</type> <name>Add</name> <genericarguments> <argument> <assembly>MailClient</assembly> <type></type> </argument> </genericarguments> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Object</type> <name>senderContext</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type></type> <name>items</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type></type> <name>storeCallback</name> </parameter> </parameters> </method> <offset>ee</offset> <nativeoffset>264</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100670283</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.Storage.Data.SQLite.DbRepository1
Add

MailClient

mscorlib
System.Object
senderContext

mscorlib

items

0
39

MailClient.exe
100670099
MailClient
MailClient.Storage.Application.ItemCollection2</type> <name>AddRange</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type></type> <name>items</name> </parameter> </parameters> </method> <offset>15d</offset> <nativeoffset>4ef</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100687125</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.Accounts.MailAccount+ReceiveCommand</type> <name>receiveAccount_receivedItem</name> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Object</type> <name>sender</name> </parameter> <parameter> <assembly>MailClient</assembly> <type>MailClient.Storage.ItemEventArgs1[[MailClient.Storage.Application.Mail.MailItem, MailClient, Version=6.0.21040.0, Culture=neutral, PublicKeyToken=null]]
items

0
3c

MailClient.exe
100689953
MailClient
MailClient.Pop3.Pop3ReceiveCommand
Execute

MailClient
MailClient.Commands.WorkerStatus
status

61e
d7d

MailClient.exe
100664007
MailClient
MailClient.Commands.Command
Process

MailClient
MailClient.Commands.WorkerStatus
status

15
53

MailClient.exe
100664057
MailClient
MailClient.Commands.SynchronizationQueue
ThreadWorker

mscorlib
System.Object
threadData

8c
11c

mscorlib.dll
100669199
mscorlib
System.Threading.ThreadHelper
ThreadStart_Context

mscorlib
System.Object
state

25
9b

mscorlib.dll
100668967
mscorlib
System.Threading.ExecutionContext
RunInternal

mscorlib
System.Threading.ExecutionContext
executionContext

mscorlib
System.Threading.ContextCallback
callback

mscorlib
System.Object
state

mscorlib
System.Boolean
preserveSyncCtx

70
a6

mscorlib.dll
100668966
mscorlib
System.Threading.ExecutionContext
Run

mscorlib
System.Threading.ExecutionContext
executionContext

mscorlib
System.Threading.ContextCallback
callback

mscorlib
System.Object
state

mscorlib
System.Boolean
preserveSyncCtx

0
15

mscorlib.dll
100668965
mscorlib
System.Threading.ExecutionContext
Run

mscorlib
System.Threading.ExecutionContext
executionContext

mscorlib
System.Threading.ContextCallback
callback

mscorlib
System.Object
state

2b
40

mscorlib.dll
100669196
mscorlib
System.Threading.ThreadHelper
ThreadStart

mscorlib
System.Object
obj

f
4d

0

MailClient.exe
C:\Program Files (x86)\eM Client\MailClient.exe
MailClient.exe
MailClient.exe
6.0.21040.0
eM Client
eM Client
6.0.21040.0
False
False
False
False
False
Language Neutral

ntdll.dll
C:\Windows\SysWOW64\ntdll.dll
ntdll.dll
ntdll.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
NT Layer DLL
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

MSCOREE.DLL
C:\Windows\SYSTEM32\MSCOREE.DLL
mscoree.dll
mscoree.dll
4.0.40305.0 (Main.040305-0000)
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
4.0.40305.0
False
False
False
True
False
English (United States)

KERNEL32.dll
C:\Windows\syswow64\KERNEL32.dll
kernel32
kernel32
6.1.7601.18015 (win7sp1_gdr.121129-1432)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
6.1.7601.18015
False
False
False
False
False
English (United States)

KERNELBASE.dll
C:\Windows\syswow64\KERNELBASE.dll
Kernelbase
Kernelbase
6.1.7601.18015 (win7sp1_gdr.121129-1432)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
6.1.7601.18015
False
False
False
False
False
English (United States)

ADVAPI32.dll
C:\Windows\syswow64\ADVAPI32.dll
advapi32.dll
advapi32.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Advanced Windows 32 Base API
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

msvcrt.dll
C:\Windows\syswow64\msvcrt.dll
msvcrt.dll
msvcrt.dll
7.0.7601.17744 (win7sp1_gdr.111215-1535)
Windows NT CRT DLL
Microsoft® Windows® Operating System
7.0.7601.17744
False
False
False
False
False
English (United States)

sechost.dll
C:\Windows\SysWOW64\sechost.dll
sechost.dll
sechost.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Host for SCM/SDDL/LSA Lookup APIs
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

RPCRT4.dll
C:\Windows\syswow64\RPCRT4.dll
rpcrt4.dll
rpcrt4.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Remote Procedure Call Runtime
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

SspiCli.dll
C:\Windows\syswow64\SspiCli.dll
security.dll
security.dll
6.1.7601.18526 (win7sp1_gdr.140706-1506)
Security Support Provider Interface
Microsoft® Windows® Operating System
6.1.7601.18526
False
False
False
False
False
English (United States)

CRYPTBASE.dll
C:\Windows\syswow64\CRYPTBASE.dll
cryptbase.dll
cryptbase.dll
6.1.7600.16385 (win7_rtm.090713-1255)
Base cryptographic API DLL
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

mscoreei.dll
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
mscoreei.dll
mscoreei.dll
4.0.30319.18408 built by: FX451RTMGREL
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
4.0.30319.18408
False
False
False
True
False
English (United States)

SHLWAPI.dll
C:\Windows\syswow64\SHLWAPI.dll
SHLWAPI
SHLWAPI.DLL.MUI
6.1.7600.16385 (win7_rtm.090713-1255)
Shell Light-weight Utility Library
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

GDI32.dll
C:\Windows\syswow64\GDI32.dll
gdi32
gdi32
6.1.7601.18577 (win7sp1_gdr.140822-1508)
GDI Client DLL
Microsoft® Windows® Operating System
6.1.7601.18577
False
False
False
False
False
English (United States)

USER32.dll
C:\Windows\syswow64\USER32.dll
user32
user32
6.1.7601.17514 (win7sp1_rtm.101119-1850)
Multi-User Windows USER API Client DLL
Microsoft® Windows® Operating System
6.1.7601.17514
False
False
False
False
False
English (United States)

LPK.dll
C:\Windows\syswow64\LPK.dll
LanguagePack
LanguagePack
6.1.7601.18177 (win7sp1_gdr.130605-1534)
Language Pack
Microsoft® Windows® Operating System
6.1.7601.18177
False
False
False
False
False
English (United States)

USP10.dll
C:\Windows\syswow64\USP10.dll
Uniscribe
Uniscribe
1.0626.7601.18454 (win7sp1_gdr.140424-1533)
Uniscribe Unicode script processor
Microsoft® Uniscribe Unicode script processor
1.0626.7601.18454
False
False
False
False
False
English (United States)

IMM32.DLL
C:\Windows\system32\IMM32.DLL
imm32
imm32
6.1.7601.17514 (win7sp1_rtm.101119-1850)
Multi-User Windows IMM32 API Client DLL
Microsoft® Windows® Operating System
6.1.7601.17514
False
False
&

Chas · October 24, 2014, 10:56am

And now, out ofnowhere, it has reopened itself and received emails, quite randomly … weird!

Chas · October 24, 2014, 11:54am

And now, while writing an email, it has decided to crash with the same dialog. Also, known emails have not been downloaded from the server.

eM Client (6.0.21040.0)
Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 4.0.30319.18444
The following error has occurred:
System.Data.SQLite.SQLiteException (0x80004005): SQL logic error or missing database
SQL logic error or missing database
 at System.Data.SQLite.SQLite3.Reset(SQLiteStatement stmt)
 at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)
 at System.Data.SQLite.SQLiteDataReader.NextResult()
 at System.Data.SQLite.SQLiteDataReader…ctor(SQLiteCommand cmd, CommandBehavior behave)
 at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
 at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()
 at System.Data.SQLite.SQLiteTransaction.Commit()
 at MailClient.Storage.Data.SQLite.DbRepository1.Add[ST](Object senderContext, IEnumerable1 items, Action1 storeCallback)    at MailClient.Storage.Application.ItemCollection2.AddInternal(TItem item, Action1 storeCallback)    at MailClient.Storage.Application.ItemCollection2.Add(TItem item)
 at MailClient.UI.Forms.formSendMail.SaveDraft(MailItem draftItem)
 at MailClient.UI.Forms.formSendMail.<>c__DisplayClass68.<timerautosave_tick>b__64(Object param0)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()</timerautosave_tick>

" rel=“nofollow” target="_blank">http://emclient.com/ns/report">;

eM Client
6.0.21040.0

false

Microsoft Windows NT 6.1.7601 Service Pack 1
4.0.30319.18444

System.Data.SQLite.SQLiteException
SQL logic error or missing database
SQL logic error or missing database
System.Data.SQLite

System.Data.SQLite.dll
100663598
System.Data.SQLite
System.Data.SQLite.SQLite3
Reset

System.Data.SQLite
System.Data.SQLite.SQLiteStatement
stmt

83
29af2

System.Data.SQLite.dll
100663597
System.Data.SQLite
System.Data.SQLite.SQLite3
Step

System.Data.SQLite
System.Data.SQLite.SQLiteStatement
stmt

3c
bb

System.Data.SQLite.dll
100663982
System.Data.SQLite
System.Data.SQLite.SQLiteDataReader
NextResult

12f
150

System.Data.SQLite.dll
100663943
System.Data.SQLite
System.Data.SQLite.SQLiteDataReader
.ctor

System.Data.SQLite
System.Data.SQLite.SQLiteCommand
cmd

System.Data
System.Data.CommandBehavior
behave

5d
71

System.Data.SQLite.dll
100663757
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
ExecuteReader

System.Data
System.Data.CommandBehavior
behavior

c
26

System.Data.SQLite.dll
100663760
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
ExecuteNonQuery

6
21

System.Data.SQLite.dll
100664213
System.Data.SQLite
System.Data.SQLite.SQLiteTransaction
Commit

34
67

MailClient.exe
100670284
MailClient
MailClient.Storage.Data.SQLite.DbRepository1</type> <name>Add</name> <genericarguments> <argument> <assembly>MailClient</assembly> <type></type> </argument> </genericarguments> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Object</type> <name>senderContext</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type></type> <name>items</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type></type> <name>storeCallback</name> </parameter> </parameters> </method> <offset>ee</offset> <nativeoffset>264</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100670098</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.Storage.Application.ItemCollection2
AddInternal

MailClient

item

mscorlib

storeCallback

43
159

MailClient.exe
100670097
MailClient
MailClient.Storage.Application.ItemCollection`2
Add

MailClient

item

0
c

MailClient.exe
100693592
MailClient
MailClient.UI.Forms.formSendMail
SaveDraft

MailClient
MailClient.Storage.Application.Mail.MailItem
draftItem

73
fc

MailClient.exe
100700397
MailClient
MailClient.UI.Forms.formSendMail+<>c DisplayClass68
<timerAutoSave_Tick>b 64

mscorlib
System.Object
param0

98
c5

mscorlib.dll
100669412
mscorlib
System.Threading.QueueUserWorkItemCallback
WaitCallback_Context

mscorlib
System.Object
state

e
3d

mscorlib.dll
100668967
mscorlib
System.Threading.ExecutionContext
RunInternal

mscorlib
System.Threading.ExecutionContext
executionContext

mscorlib
System.Threading.ContextCallback
callback

mscorlib
System.Object
state

mscorlib
System.Boolean
preserveSyncCtx

70
a6

mscorlib.dll
100668966
mscorlib
System.Threading.ExecutionContext
Run

mscorlib
System.Threading.ExecutionContext
executionContext

mscorlib
System.Threading.ContextCallback
callback

mscorlib
System.Object
state

mscorlib
System.Boolean
preserveSyncCtx

0
15

mscorlib.dll
100669409
mscorlib
System.Threading.QueueUserWorkItemCallback
System.Threading.IThreadPoolWorkItem.ExecuteWorkItem

23
5f

mscorlib.dll
100669361
mscorlib
System.Threading.ThreadPoolWorkQueue
Dispatch

9c
148

mscorlib.dll
100669404
mscorlib
System.Threading._ThreadPoolWaitCallback
PerformWaitCallback

0
4

0

MailClient.exe
C:\Program Files (x86)\eM Client\MailClient.exe
MailClient.exe
MailClient.exe
6.0.21040.0
eM Client
eM Client
6.0.21040.0
False
False
False
False
False
Language Neutral

ntdll.dll
C:\Windows\SysWOW64\ntdll.dll
ntdll.dll
ntdll.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
NT Layer DLL
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

MSCOREE.DLL
C:\Windows\SYSTEM32\MSCOREE.DLL
mscoree.dll
mscoree.dll
4.0.40305.0 (Main.040305-0000)
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
4.0.40305.0
False
False
False
True
False
English (United States)

KERNEL32.dll
C:\Windows\syswow64\KERNEL32.dll
kernel32
kernel32
6.1.7601.18015 (win7sp1_gdr.121129-1432)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
6.1.7601.18015
False
False
False
False
False
English (United States)

KERNELBASE.dll
C:\Windows\syswow64\KERNELBASE.dll
Kernelbase
Kernelbase
6.1.7601.18015 (win7sp1_gdr.121129-1432)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
6.1.7601.18015
False
False
False
False
False
English (United States)

ADVAPI32.dll
C:\Windows\syswow64\ADVAPI32.dll
advapi32.dll
advapi32.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Advanced Windows 32 Base API
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

msvcrt.dll
C:\Windows\syswow64\msvcrt.dll
msvcrt.dll
msvcrt.dll
7.0.7601.17744 (win7sp1_gdr.111215-1535)
Windows NT CRT DLL
Microsoft® Windows® Operating System
7.0.7601.17744
False
False
False
False
False
English (United States)

sechost.dll
C:\Windows\SysWOW64\sechost.dll
sechost.dll
sechost.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Host for SCM/SDDL/LSA Lookup APIs
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

RPCRT4.dll
C:\Windows\syswow64\RPCRT4.dll
rpcrt4.dll
rpcrt4.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Remote Procedure Call Runtime
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

SspiCli.dll
C:\Windows\syswow64\SspiCli.dll
security.dll
security.dll
6.1.7601.18526 (win7sp1_gdr.140706-1506)
Security Support Provider Interface
Microsoft® Windows® Operating System
6.1.7601.18526
False
False
False
False
False
English (United States)

CRYPTBASE.dll
C:\Windows\syswow64\CRYPTBASE.dll
cryptbase.dll
cryptbase.dll
6.1.7600.16385 (win7_rtm.090713-1255)
Base cryptographic API DLL
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

mscoreei.dll
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
mscoreei.dll
mscoreei.dll
4.0.30319.18408 built by: FX451RTMGREL
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
4.0.30319.18408
False
False
False
True
False
English (United States)

SHLWAPI.dll
C:\Windows\syswow64\SHLWAPI.dll
SHLWAPI
SHLWAPI.DLL.MUI
6.1.7600.16385 (win7_rtm.090713-1255)
Shell Light-weight Utility Library
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

GDI32.dll
C:\Windows\syswow64\GDI32.dll
gdi32
gdi32
6.1.7601.18577 (win7sp1_gdr.140822-1508)
GDI Client DLL
Microsoft® Windows® Operating System
6.1.7601.18577
False
False
False
False
False
English (United States)

USER32.dll
C:\Windows\syswow64\USER32.dll
user32
user32
6.1.7601.17514 (win7sp1_rtm.101119-1850)
Multi-User Windows USER API Client DLL
Microsoft® Windows® Operating System
6.1.7601.17514
False
False
False
False
False
English (United States)

LPK.dll
C:\Windows\syswow64\LPK.dll
LanguagePack
LanguagePack
6.1.7601.18177 (win7sp1_gdr.130605-1534)
Language Pack
Microsoft® Windows® Operating System
6.1.7601.18177
False
False
False
False
False
English (United States)

USP10.dll
C:\Windows\syswow64\USP10.dll
Uniscribe
Uniscribe
1.0626.7601.18454 (win7sp1_gdr.140424-1533)
Uniscribe Unicode script processor
Microsoft® Uniscribe Unicode script processor
1.0626.7601.18454
False
False
False
False
False
English (United States)

IMM32.DLL
C:\Windows\system32\IMM32.DLL
imm32
imm32
6.1.7601.17514 (win7sp1_rtm.101119-1850)
Multi-User Windows IMM32 API Client DLL
Microsoft® Windows® Operating System
6.1.7601.17514
False
False
False
False
False
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clr.dll
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clr.dll
clr.dll
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Microsoft .NET Runtime Common Language Runtime - WorkStation
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MSVCR110_CLR0400.dll
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msvcr110_clr0400.dll
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Paul_Technical_Suppo · October 24, 2014, 12:03pm

Hi again, unfortunately this means your database is corrupt, are you using an IMAP account with eM Client? Do you have any local data saved in the eM Client’s database?

Thank you,
Paul.

Chas · October 24, 2014, 12:17pm

Nothing except the emails and any attachments, which I can easily export and reinstall the application, if that will do the job?

Paul_Technical_Suppo · October 24, 2014, 12:40pm

If all your data is on the server, please go to your local folder > App Data > Roaming, and delete or rename the eM client folder.
When you reopen the application a new database should be automatically created allowing you to setup your accounts again.

Hope this helps,
Paul.

Chas · October 24, 2014, 2:04pm

Mighty thanks Paul. Nice to see a global operator working to such a great personal standard. Truly appreciated

Chas

Paul_Technical_Suppo · October 24, 2014, 2:38pm

Hi again, I’m glad I could help, please let us know if you come across any other issues or questions, we’ll be happy to help.

Thank you,
Paul.