Any support? Tickets are going unanswered

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1

Hi all,

I do have a Pro licence which entitles me to direct support by the developers through the ticketing system but my support tickets are unfortunately going unanswered since December. Ticket #123203.

My issue is in relation to this Disable notifications for specific folders - #17 by Rusty38

Anyone have any ideas? Issue seems to be with version 8 as version 7 worked flawlessly.
Was probably better off sticking to version 7 and saving the money until version 8 is more stable.

Thanks

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When did you purchase your Pro License?

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For version 8 in December.

4

Raising the ticket priority may help