Alway connecting failed to exchange

It always show the attached error when send mail.
I am using office 365 exchange online. 
And it is work in MS outlook and no problem. Please advice what happen and how to solve. Thanks

Hey Jaye,

Please open the menu Tools - Operations when the error occurs, navigate to the tab Log and copy the text of the log to your reply. Thank you.

-Dave

Hello,

Unfortunately the quality of the screenshot is degraded so that the text is unintelligible, can I ask you to send it to adler@emclient.com please?

Thank you.

-Dave