All calendar entries I had in outlook and also the new ones are apearing 1 hour late in eMClient.
All calendar entries for google are fine, problem occurs only with outlook.
Also, in outlook, if I try to correct the event for the right time (one hour late) I get a error message “error in client/server convertion”
Hi, what version of eM Client are you currently using?
Can you make a screenshot of the error message you’ve mentioned?
Thank you,
Paul.
HI There!
The version I am using is 6.0.20025.0
Attached is the error message.
JUst noticed that the 1 hour difference also occurs with Gmail. not only outlook.
Hi, thank you for the attached screenshot, can you please tell me what timezone are you located in?
Thank you,
Paul.
Hi
I am located in Brazil, Sao Paulo ( GMT-3)
Thanks
Hi again, first, can you please try updating your application to this version (http://www.emclient.com/dist/v6.0.20154/setup.msi), and let me know if it helped your issue?
We’ve done some changes for timezone and daylight savings issues for southern hemisphere, so I hope this might solve the problem.
Thank you,
Paul.
Hi Paul
JUst teste it again. Gmail working perfect. Outlook also working well for new created events. all events created before kept one hour difference.
The error messages for events I tried to create in the past continue to appear. Is there any way I could clean this up?
Thank you very much for your help
Hi, you can try right clicking the calendar folder you’re using and select Properties > Repair and click the repair button, that might help the current issue.
Hope it does,
Thank you,
Paul.
Yes it did, 100% perfect!!!
Thank you very much !
Great! Glad I could help, if you have any more issues or questions, let us know.
Thank you,
Paul.