All connections failed (imap, smtp) since today.

1

Yesterday my gmail account worked. Today, gmail as well as a new account can’t connect.
I disabled firewall, antivirus etc. and tried a bunch of other things, but alas…
And looking at some monitoring program, it seems eM doesn’t even succeed making a connection at all.
For the record: These account works on other mail clients.

Log in “Operations”:
13:07:25 Online state: changed to online with reason NetworkAvailability
13:07:25 gmail [IMAP] Synchronizing subfolders: For folder gmail/
13:07:25 gmail [GData] Synchronizing task lists
13:07:25 gmail [GData] Synchronizing calendar list
13:07:25 e-motiv [IMAP] Synchronizing subfolders: For folder e-motiv/
13:07:25 e-motiv [IMAP] MailExceptions.ConnectionException: Failed opening connection to server.
13:07:25 (Connection terminated)
13:07:25 at MailClient.Imap.ConnectionPoolEntry.Reconnect()
13:07:25 at MailClient.Imap.ConnectionPoolEntry.Connect()
13:07:25 at MailClient.Imap.ConnectionPool.AcquireConnection(Folder mailFolder, Boolean idle)
13:07:25 at MailClient.Imap.ConnectionPool.AcquireStoreConnection()
13:07:25 at MailClient.Imap.ConnectionContext…ctor(ImapAccount account)
13:07:25 at MailClient.Imap.Synchronizer.SynchronizeFoldersCommand.Execute(WorkerStatus status)
13:07:25 at MailClient.Commands.Command.Process(WorkerStatus status)
13:07:26 gmail [GData] Synchronizing contacts
13:07:46 gmail [IMAP] MailExceptions.ConnectionException: Failed opening connection to server.
13:07:46 (Connection terminated)
13:07:46 at MailClient.Imap.ConnectionPoolEntry.Reconnect()
13:07:46 at MailClient.Imap.ConnectionPoolEntry.Connect()
13:07:46 at MailClient.Imap.ConnectionPool.AcquireConnection(Folder mailFolder, Boolean idle)
13:07:46 at MailClient.Imap.Synchronizer.ActivateFolderCommand.Execute(WorkerStatus status)
13:07:46 at MailClient.Commands.Command.Process(WorkerStatus status)

I made also a log files via settings (but took out privacy stuff with ***)

+OK Hello there.
Exception:
Protocol violation
A0 CAPABILITY
+OK Hello there.
Exception:
Protocol violation
A0 CAPABILITY
* BYE Cannot connect to IMAP server *** (***:993), connect error 10060
Exception:
Protocol violation
A0 CAPABILITY
+OK Hello there.
Exception:
Protocol violation
A0 CAPABILITY
* BYE Cannot connect to IMAP server *** (***:993), connect error 10060
Exception:
Protocol violation
A0 CAPABILITY
+OK Hello there.
Exception:
Protocol violation
A0 CAPABILITY

+OK Hello there.
Exception:
Protocol violation

2

I have the same issue. But I think it was predicated by my acceptance of an upgrade notice. Did you upgrade before or after adding the new account? O did you not upgrade during this change.

3

I don’t remember any notice about upgrading. I presume by default it asks you and doesn’t just upgrade? Any way I can check?

4

One thing though: This only occurs at my work’s network. This evening I am home and everything connects again.

IT-managers claimed there were no ports blocked, anyway to be sure?