AirSync Error with 10.4.5642

Calendar
1

I use my Outlook.com calendar and have for years. When I clicked Edit Event in the popup, it brought up my niece’s birthday recurring event from the birthday calendar on Outlook.com. I’ve had this in my calendar, again for years. Why would this event be causing an error suddenly?

I changed an item in the event just to see if that would rewrite it and fix it, nope. So I then deleted it using eM Client and recreated it, after clicking save and close, boom same error. I went on outlook.com and deleted the event an added it there, now it wouldn’t show in eM Client.

Finally I just added it to my main calendar on outlook.com. No problems. Again, I’ve had this calendar and in particular her b-day event for probably 25-26 years (this account is a Hotmail account, it is so old, I created it as a beta tester for Hotmail in the 90s I don’t remember when the calendar was added to hotmail back in the day). Confirmed grey-beard.

2

Without the exact error message and the AirSync log, we cannot pinpoint the precise backend cause for this behavior.

To help us investigate further, please enable logging and send the details to our team by following these steps:

  1. Go to Menu > Settings > Advanced > Logging.
  2. Check AirSync for your Outlook account, click Save & Close, and restart eM Client.
  3. Replicate the issue by creating or editing the event so the error appears again.
  4. Copy the full error message and collect the AirSync log.
  5. Send the error message, the log file, and a link to this forum thread to [email protected].

Once we receive your email, our team will review the log to see what the server is returning.

3

Will do.

4

Email sent