I am following eM Client support but having difficulty. “Add account” follow process to “Finish”, pop up in Microsoft, press continue but nothing happens in eM Client! Certainly no new account added.
Effectively a “loop”.
I changed my default browser to Microsoft Edge in the hope that would work, but no! Any particular “settings” necessary?
Been an eM Client user for years and happy.
Over weekend one of my email addresses was hacked. Support suggested deleting the account and adding in back, hence “add account”.
Sounds like you have an OAuth token type connection that’s not working for some reason.
Go into your mailbox online account “security section”, and "remove eM Client from the allowed apps. Then close and reopen eM Client and it should force the browser to popup again and should then work ok when you allow access.
sorry for the delay in responding, been out most of the day.
Did everything as you suggested.
Still no luck.
a question, having removed" permissions for eM Client, when I did add account ------- “Finish”, a screen came up saking if I wanted e Client to have permissions, I responded “yes” then another screen “continue” but no action in eM Client.
I may try answering “no” to permissions and continue as see what happens.
I can access and recieve blueyonder.o.uk emails in virgin media web mail, at least some progress. Thanks again and i will let you knw what happens.
