Keep on getting the following message: “Maximum number of connections from user + IP exceeded (mail_max_userip_connections=2)”.
Problem is I have only 2 account names and server says everything is okay on their end and to follow up with eMclient.
It is just 2 email accounts with my provider
Both accounts are with the same provider
Both give the same problem
Phoned the provider who checked and said all is good at their end and that the problem must be with the eMclient program.
Talked to iprimus again. They spend 20 minutes checking everything out and said it was not them. They even talked to eMclient, but because I have got the free version of eMclient, there is no direct help available for me from eMclient.
The problem only started when I changed over from incredimail to eMclient. Incredimail has been uninstalled on my computer, so that is not the problem either.
PC is connected to the internet via WiFi
I did try and run Network Troubleshooter and I straight away ran into trouble.
I received the message “Remote device or resource won’t accept the connection”.
I followed online advice and changed the browser settings. This did not fix it.
Then I disconnected the firewall and tried again. This did not fix it either.
Last resort was disabling the Total AV anti virus, but I could not find how to do that, so I emailed Total AV and now have to wait for a reply.
I found out that the problem with the Network Troubleshooter was modem related.
The Troubleshooter could not find any network problems after the modem problem was resolved.
It appears that the free version of eM client does not have an option for reducing the number of connections. There is no box to adjust the number.
The pop up window is a nuisance, but for the rest does not affect the workings of the program, so I thank you for your input and I will leave things as they are.
The number of (pop3, imap etc) connections to your mail server is not something that eM Client controls. It’s a factor determined by your provider and something you should take up with them - or I guess it could be a residual problem with your modem.
Have you tried switching off the modem for a few minutes and then re-booting?