Account not receiving emails

Mail
1

Added a Gmail account and my ISP account (Centurytel/Centurylink) to eM client. Gmail email is set as the default and receiving emails just fine.

 But my ISP account has never received any emails and there is sometimes a pop up telling me about POP3 settings for the ISP account. I’m using the same settings that have been used for years in another email client.

2

Hello Jack,

What version of eM Client are you using? 
I would recommend either running the Diagnostic feature that is in Menu > Tools > Accounts > Diagnostics and if it doesn’t help, please try deleting the account and adding it again manually.

Regards,
Russel