454, "4.7.0", Cannot authenticate due to temporary system problem

From friday i started to have problems and it’s giving me error 

454, “4.7.0”, Cannot authenticate due to temporary system problem …

it was on multiple emails , i left the client open and from 10 emails some got out in 3days but still have 2 that are stuck and always giving me the same error …

I’m using gmail account.

Hello, not quite sure what you’re referring to, can you please make a screenshot of the issue and submit it to us here on the forum for more information.

If an error occurs, please switch to the log tab when it appears in Operations, copy the content of the log and submit it to us here for more information.

What version of eM Client are you currently using on your computer, can you please check the exact release number in Help > About? What mail service are you using with eM Client? Are you using any security software on your computer that may be blocking the connection to the mail server?

Regards,

Same problem here, since friday my gmail accounts are not receiving neither sending emails, I’m attaching a screenshot.

Same questions as above… 

If an error occurs, please switch to the log tab when it appears in Operations, copy the content of the log and submit it to us here for more information.

What version of eM Client are you currently using on your computer, can you please check the exact release number in Help > About? What mail service are you using with eM Client? Are you using any security software on your computer that may be blocking the connection to the mail server?

Regards,

Well, unless yesterday it was not sending any email now it seems to be sendign them, but it shows some errors. Here it is the log.
I’m using version 6.0.22344.0

09:26:26 a. m. Heber Gmail [SMTP]  Connecting: To Heber Gmail
09:27:13 a. m. Heber Gmail [SMTP]  Connected: To Heber Gmail
09:27:13 a. m. Heber Gmail [SMTP]  Sending messages
09:27:24 a. m. Heber Gmail [SMTP]  Disconnected: From Heber Gmail
09:27:24 a. m. Heber Gmail [SMTP]  Disconnected: Done
09:27:24 a. m. Heber Gmail [IMAP]  Uploading messages: To folder Heber Gmail/[Gmail]/Sent Mail
09:27:34 a. m. Heber Gmail [IMAP]  Uploading messages: Done
09:27:34 a. m. Heber Gmail [IMAP]  MailExceptions.ConnectionException: Failed opening connection to server.
09:27:34 a. m. ()
09:27:34 a. m.    at MailClient.Imap.ConnectionPoolEntry.Reconnect()
09:27:34 a. m.    at MailClient.Imap.ConnectionPoolEntry.Connect()
09:27:34 a. m.    at MailClient.Imap.ConnectionPool.AcquireConnection(Folder mailFolder, Boolean idle, Boolean forStore)
09:27:34 a. m.    at MailClient.Imap.Synchronizer.AppendCommand.ExecuteInternal(WorkerStatus status)
09:27:34 a. m.    at MailClient.Imap.Synchronizer.ImapCommand.Execute(WorkerStatus status)
09:27:34 a. m.    at MailClient.Commands.Command.Process(WorkerStatus status)

Hello, unfortunately it seems like the connection is being blocked as eM client is unable to connect, are you using any security software on your computer, that might have disabled the application’s ability to connect to the mail server? If so, please try to temporarily disable the security software and check if the issue persists or make sure to setup an exception for eM Client in order to let it synchronise with the server.

Regards,

I’ve disabled the firewall and I’m still getting some errors, unless it seems to be sending and receiving succesfully. Here it is the log and the screen showing errors.

10:22:34 a. m. Granteck Gmail [IMAP]  Synchronizing subfolders: For folder Granteck Gmail/
10:22:34 a. m. Heber Rocfer [IMAP]  Synchronizing subfolders: For folder Heber Rocfer/
10:22:34 a. m. Heber Gmail [IMAP]  Synchronizing subfolders: For folder Heber Gmail/
10:22:34 a. m. Infocanal Gmail [IMAP]  Synchronizing subfolders: For folder Infocanal Gmail/
10:22:34 a. m. UP Heber [IMAP]  Synchronizing subfolders: For folder UP Heber/
10:22:34 a. m. UP Heber [GData]  Synchronizing folder list
10:22:34 a. m. Heber Gmail [GData]  Synchronizing folder list
10:22:34 a. m. Heber Gmail [GData]  Synchronizing folder list
10:22:34 a. m. Heber Gmail [GData]  Synchronizing folder ‘Heber Gmail/Contacts/’
10:22:35 a. m. UP Heber [GData]  Synchronizing folder list
10:22:35 a. m. UP Heber [GData]  Synchronizing folder ‘UP Heber/Contacts/’
10:22:35 a. m. UP Heber [GData]  Synchronizing folder ‘UP Heber/Directory/’
10:22:35 a. m. UP Heber [IMAP]  Synchronizing subfolders: Done
10:22:35 a. m. UP Heber [IMAP]  Synchronizing subfolders: For folder UP Heber/Inbox
10:22:35 a. m. Granteck Gmail [IMAP]  Synchronizing subfolders: Done
10:22:35 a. m. Granteck Gmail [IMAP]  Synchronizing subfolders: For folder Granteck Gmail/Inbox
10:22:36 a. m. UP Heber [IMAP]  Synchronizing subfolders: Done
10:22:36 a. m. UP Heber [IMAP]  Synchronizing subfolders: For folder UP Heber/[Gmail]
10:22:37 a. m. Granteck Gmail [IMAP]  Synchronizing subfolders: Done
10:22:37 a. m. Granteck Gmail [IMAP]  Synchronizing subfolders: For folder Granteck Gmail/[Gmail]
10:22:37 a. m. UP Heber [IMAP]  Synchronizing subfolders: Done
10:22:37 a. m. UP Heber [IMAP]  Synchronizing messages: For folder UP Heber/[Gmail]/Borradores
10:22:37 a. m. Granteck Gmail [IMAP]  Synchronizing subfolders: Done
10:22:37 a. m. Infocanal Gmail [IMAP]  Synchronizing subfolders: Done
10:22:37 a. m. Infocanal Gmail [IMAP]  Synchronizing subfolders: For folder Infocanal Gmail/Inbox
10:22:38 a. m. UP Heber [IMAP]  Synchronizing messages: Done
10:22:38 a. m. UP Heber [IMAP]  Synchronizing subfolders: For folder UP Heber/[Gmail]/Borradores
10:22:38 a. m. Infocanal Gmail [IMAP]  Synchronizing subfolders: Done
10:22:38 a. m. Infocanal Gmail [IMAP]  Synchronizing subfolders: For folder Infocanal Gmail/[Gmail]
10:22:38 a. m. UP Heber [IMAP]  Synchronizing subfolders: Done
10:22:38 a. m. UP Heber [IMAP]  Synchronizing messages: For folder UP Heber/[Gmail]/Destacados
10:22:38 a. m. Infocanal Gmail [IMAP]  Synchronizing subfolders: Done
10:22:39 a. m. UP Heber [IMAP]  Synchronizing messages: Done
10:22:39 a. m. UP Heber [IMAP]  Synchronizing subfolders: For folder UP Heber/[Gmail]/Destacados
10:22:39 a. m. UP Heber [IMAP]  Synchronizing subfolders: Done
10:22:39 a. m. UP Heber [IMAP]  Synchronizing messages: For folder UP Heber/[Gmail]/Enviados
10:22:42 a. m. UP Heber [IMAP]  Synchronizing messages: Done
10:22:42 a. m. UP Heber [IMAP]  Synchronizing subfolders: For folder UP Heber/[Gmail]/Enviados
10:22:42 a. m. UP Heber [IMAP]  Synchronizing subfolders: Done
10:22:42 a. m. UP Heber [IMAP]  Synchronizing messages: For folder UP Heber/[Gmail]/Importantes
10:22:42 a. m. UP Heber [IMAP]  Synchronizing messages: Done
10:22:42 a. m. UP Heber [IMAP]  Synchronizing subfolders: For folder UP Heber/[Gmail]/Importantes
10:22:43 a. m. UP Heber [IMAP]  Synchronizing subfolders: Done
10:22:43 a. m. UP Heber [IMAP]  Synchronizing messages: For folder UP Heber/[Gmail]/Papelera
10:22:43 a. m. UP Heber [IMAP]  Synchronizing messages: Done
10:22:43 a. m. UP Heber [IMAP]  Synchronizing subfolders: For folder UP Heber/[Gmail]/Papelera
10:22:44 a. m. UP Heber [IMAP]  Synchronizing subfolders: Done
10:22:44 a. m. UP Heber [IMAP]  Synchronizing messages: For folder UP Heber/[Gmail]/Spam
10:22:44 a. m. UP Heber [IMAP]  Synchronizing messages: Done
10:22:44 a. m. UP Heber [IMAP]  Synchronizing subfolders: For folder UP Heber/[Gmail]/Spam
10:22:44 a. m. UP Heber [IMAP]  Synchronizing subfolders: Done
10:22:44 a. m. UP Heber [IMAP]  Synchronizing subfolders: For folder UP Heber/[Gmail]/Todos
10:22:44 a. m. UP Heber [IMAP]  Synchronizing subfolders: Done
10:22:44 a. m. Heber Gmail [IMAP]  MailExceptions.ConnectionException: Failed opening connection to server.
10:22:44 a. m. ()
10:22:44 a. m.    at MailClient.Imap.ConnectionPoolEntry.Reconnect()
10:22:44 a. m.    at MailClient.Imap.ConnectionPoolEntry.Connect()
10:22:44 a. m.    at MailClient.Imap.ConnectionPool.AcquireConnection(Folder mailFolder, Boolean idle, Boolean forStore)
10:22:44 a. m.    at MailClient.Imap.ConnectionContext…ctor(ImapAccount account)
10:22:44 a. m.    at MailClient.Imap.Synchronizer.SynchronizeFoldersCommand.ExecuteInternal(WorkerStatus status)
10:22:44 a. m.    at MailClient.Imap.Synchronizer.ImapCommand.Execute(WorkerStatus status)
10:22:44 a. m.    at MailClient.Commands.Command.Process(WorkerStatus status)
10:22:44 a. m. Heber Rocfer [IMAP]  MailExceptions.ConnectionException: Failed opening connection to server.
10:22:44 a. m. ()
10:22:44 a. m.    at MailClient.Imap.ConnectionPoolEntry.Reconnect()
10:22:44 a. m.    at MailClient.Imap.ConnectionPoolEntry.Connect()
10:22:44 a. m.    at MailClient.Imap.ConnectionPool.AcquireConnection(Folder mailFolder, Boolean idle, Boolean forStore)
10:22:44 a. m.    at MailClient.Imap.ConnectionContext…ctor(ImapAccount account)
10:22:44 a. m.    at MailClient.Imap.Synchronizer.SynchronizeFoldersCommand.ExecuteInternal(WorkerStatus status)
10:22:44 a. m.    at MailClient.Imap.Synchronizer.ImapCommand.Execute(WorkerStatus status)
10:22:44 a. m.    at MailClient.Commands.Command.Process(WorkerStatus status)

sorted reinstalled emclient 

Hello, based on this error it still seems like the application is unable to connect to the mail server, as it’s being blocked. Make sure none of the used ports are being blocked by your firewall or antivirus or setup an exception for MailClient.exe in order to let it connect and synchronise with your mail server.

Regards,