Wont stop sending certain emails to junk when they are not

I recieve emails which are important to me from a company but em sends them to junk email,even though I have clicked "move to inbox and remove blacklist domain/email,strangely its only happened since i had to reinstall em for other reasons…any ideas ?


What account does this happen on? (For example Gmail, Hotmail, Yahoo, etc.)


Hi there
Its a Yahoo account

Alright, can you try disabling the Spam Filter in Tools>Rules and see if that helps?

Ok,but will that mean all spam wont be filtered then ? So what do i do with my junk email ? Cheers for your help