Windows Live Mail conversion - temporary server unavailability or incorrect settings

I just downloaded eM Client to replace my old Windows Live Mail. It transferred all the contacts and I can send emails but I am not receiving any emails. I have Comcast for internet/email. I am receiving emails to my Comcast account and I have an iPhone and iPad that are also receiving emails. I looked thru the eM settings and ran the diagnostic but still not working. Any ideas?
Scott

I’m also a Windows Live Mail ex user making the change to eM Client so my experience is limited…

With that said and after 3 days to your question with no reply, I feel obligated to try and help. So…

Double check your settings:

IMAP server name imap-mail.outlook.com

    IMAP port 993

    IMAP encryption method SSL

    SMTP server name smtp-mail.outlook.com

    SMTP port 587

    SMTP encryption method TLS

For IMAP port 993, the security policy needs to be set to Use SSL/TLS on special port (legacy). For SMTP port 587 the security policy should be set to Force usages of SSL/TLS.

A common cause of being able to send and not receive is the anti-virus or firewall application on your computer. Disable that and then try again.