Windows Internet Explorer 11 creates multiple new windows

If I click on a email link like “” in a web page displayed in Windows Internet Explorer I get an error dialog which states “Could not perform this operation because the default mail client is not properly installed”. When I click on “Ok” many Internet Explorer windows suddenly open! Whow! Its hard work closing them!

I’m sorry you’re experiencing this, can you please send me an email to, I’ll will send you a file that can fix this issue in no-time.
Please add an reference to this forum topic (link should do).

Thank you,

Hi Paul,

I am wondering how you fixed this problem. I have the same problem with IE 11 and EmClient 7.1.33. Maybe it is “only” my apparent nescience how to “properly install” EmClient into IE11. Please help.